said by windsurf1970 :

What a joke. I too spent days trying to figure out what was going on with "my" laptop and "my" VPN connection. I even went as far as rebuilding my system thinking I was hijacked. A "dead domain" to Earthlink does NOT equal a dead domain on my company's intranet but Earthlink makes it so by redirecting you to their own earthlink-help.net site. Needless to say, my email and internal chat was not working either, leaving me dead in the water.

[snip]

Bottom line is if I cannot get into my work's network TODAY and Earthlink cannot resolve this with more than a bandaid after I've already wasted 2 weeks fighting the problem, then it's bye-bye Earthlink, hello RoadRunner. I lose nothing; they lose another customer they've had for 5 years.

said by aj004 :

I was going to sign up for Earthlink 8MBPS/1MBPS DSL but then saw these posts. I am glad I didn't sign up for such.

Wish another reseller of covad was selling the 8/1 Service :-(

said by Archivis :

I just got one of their errors a couple days ago. That was especially odd, considering that I haven't used Earthlink's service in years and I haven't worked for them since March of 04.

Then I remembered that I hardcoded their DNS in my connection over three years ago. Hah!

said by justin :

This nasty feature has arrived on my earthlink cable connection as well.