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[Speed Problem] Speed Problem. Please help. »
« [RANT] SBC System Status Page  
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geoff5

join:2006-08-29
Tustin, CA

[General] static package: login required?

OK - I had a static package for a number of years. SS5260 and (last 6 months)Netgear RP614 router using NAT. All worked well. Router was setup with no login required which allowed me to type in the Broadcast IP, Gateway, subnet mask, DNS. Not a problem.

For reasons best left to a different customer service topic, I added DSL to another line in my house ahead of disconnecting my original line with the above DSL setup.

So, with verification of new service, I simply moved the telco plug from the SS to the new jack in the wall, put the new IP's into the Netgear setup page and reboot everything. Voila, I get 4 green lights on the SS.

However, I can't get out to the internet.

After 3 separate, excruciating calls to ATT support that get me nowhere ("sir, try replacing your network card"), I start from scratch and decide to change the Netgear to "login required" and input my ATT ID and PW. (of course now the only IP's I can imput are the DNS.

I know have connectivity to the net.

Questions:

1. Has ATT static DSL changed in the last 4 years and now requires the router "login" or did I just misconfigure?

2. With this setup, do I still have a true static DSL setup or am I mimicking a dynamic ,PPOE configuration?

3. Is the 5260 still capable or do I really need a new modem?

thanks,

-gb


nwrickert
sand groper
Premium,MVM
join:2004-09-04
Geneva, IL
·AT&T U-Verse
·AT&T Midwest

They are using "sticky" IPs. You are required to do a PPPoE login, and you then get a routed subnet.

Some routers amd modem/routers are unable to handle this. See »Ameritech - SBC FAQ »SBC/Ameritech 5 Static IP-Compatible Routers (update 05-19-06)

geoff5

join:2006-08-29
Tustin, CA
OK.
Just curious, my other setup never stopped working. Why wasn't a PPOE login required?

Also, does the 5260 top out somewhere? Will it handle Elite upload specs?

thx

-gb


nwrickert
sand groper
Premium,MVM
join:2004-09-04
Geneva, IL
You started that service before pacbell switched to requiring PPPoE. After they switched, your service was "grandfathered" so that it continued as originally setup.

geoff5

join:2006-08-29
Tustin, CA
Thanks for clarifying.

Anyone have top end specs on the 5260?

-gb


d_l
Barsoom
Premium,MVM
join:2002-12-08
Reno, NV

reply to geoff5
The 5260 will handle any ADSL speed profile AT&T offers providing that the received DSL signal is strong enough.

That said your 5260 is fairly old now and if it has been running continuously, it might be nearing the end of its life expectancy. The 5260s ran fairly hot and as a result they seemed to have a high failure rate after a few (2-3) years. Of course, it may end up serving you well for many more years.

The 4100 is the current basic modem that AT&T offers for ~$70. It is also available at Best Buy as an AT&T (SBC)-Yahoo starter kit.

geoff5

join:2006-08-29
Tustin, CA

thanks.

with the 4100 what AT&T currently offers, are there any "favoriite" models among the vets here either direct from AT&T or retail? I might as well prepare for my 5260 to go south since it's been on continually for 4.5 years now...

Alternate question - is there any compelling reason to upgrade to the 4100 over riding out the 5320 until it dies?

-gb


d_l
Barsoom
Premium,MVM
join:2002-12-08
Reno, NV

reply to geoff5
The 4100 has arguably the best modem chipset, the TI AR7, on the market now (there are several other modem brands that use the chipset so it isn't exclusive to the 4100). The chipset will maximize your performance and sync stability if your line is near the maximum distance limits for any particular speed plan.

The 4100 has a feature that enables ACK prioritization which permits nearly full download speeds to be achieved when the upload channel is saturated. This is a feature embedded in the chipset and is always enabled on the 4100. Siemens has no marketing name for this unlike Westell that called it TurboTCP: »AT&T Southeast Forum FAQ »What is TurboTCP? Should I enable it? and doesn't even bother to promote/document it, but you can prove that it exists by download speed testing while saturating the upload. On older modems, this will make the download speeds approximately equal the upload speeds.

The 4100 runs cooler and uses less power than all the previous AT&T modems.

geoff5

join:2006-08-29
Tustin, CA
good info - thanks. Maybe I'll just go ahead and purchase w/the rebate.

I was perusing the forum and saw reference to a "5100b". Newer, or just different model? Presumably same chipset but different bells and whistles?

-gb


d_l
Barsoom
Premium,MVM
join:2002-12-08
Reno, NV

reply to geoff5
The 5100b was the older version using the same chipset. It was physically larger and used a little more power. I think there was a chipset die size shrinkage that enabled the power/heat reduction and a price cut for the unit. However, it is otherwise functionally identical.

geoff5

join:2006-08-29
Tustin, CA
thanks. Strange, usually numbers go "up" as newer versions of a product are released...

I appreciate your patience in answering all my questions. This forum is a terrific resource.
Forums » US Telco Support » AT&T » AT&T West[Speed Problem] Speed Problem. Please help. »
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