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firewire9999

join:2004-07-11
Livonia, MI

Glad I kicked there service to the curb

Just seems like earthlink is going down the tubes.

Dumped there service last week because of issues I was having with them for the past month. There service was good for a long time. Had DSL setup with them for close to four years with no major issues.


RadioDoc
Sortofadog
Premium,ExMod 2000-03
join:2000-05-11
Chicago, IL
·AT&T Midwest

Dear Ken Womack:

Please report to your supervisor(s) that you have just cost the company over $1,000 a year in Internet access and webhosting fees. Now that I have pried my domain from your company's incompetent hands, it will be moving to greener pastures after 11 years of steadily declining service.

Thank you.

ps: Are you people nuts?
--
Toolmaster of La Grange.

poolek

join:2003-11-04
Austin, TX
reply to firewire9999
What's the big deal? It takes all of 5 seconds to change your router to use a different DNS if the search page offends you. It took me longer to type this message than make the change.


RadioDoc
Sortofadog
Premium,ExMod 2000-03
join:2000-05-11
Chicago, IL
·AT&T Midwest

You clearly have no clue how DNS operates or what it's purpose is.

Since you seem to be a VoIP fan, here's an analogy:

You dial a number. You fat-finger one of the digits or dial one too many. Your VoIP provider, instead of giving you the normal 'no such number' intercept message plays a 15 second ad.

How would that work for you?
--
Toolmaster of La Grange.


whfsdude
Premium
join:2003-04-05
Washington, DC

reply to poolek
said by poolek See Profile :

What's the big deal? It takes all of 5 seconds to change your router to use a different DNS if the search page offends you. It took me longer to type this message than make the change.
Funny thing you say that. A lot of PPoE routers do not let you specify/change DNS on PPPoE settings because IPCP feeds you the DNS servers.

My current DSL router, an Asante is one of those. Luckily I'm going back to college in a couple of days and I will be back on my RV082 and another ISP. However, my dad has already complained about the search page because he also does thing will he will type something in the address bar and it will taken him to Google.

poolek

join:2003-11-04
Austin, TX
reply to RadioDoc
I understand exactly how DNS works. I also know that I can change the default DNS to point to a provider other than Earthlink and avoid the ads altogether if I want.


DrTCP
Yours truly
Premium,ExMod 1999-04
join:1999-11-09
Round Rock, TX

reply to RadioDoc
Being an Earthlink customer at home, I took the time to let the company know my position on DNS redirects and if this sort of things continue I might not be a customer for long.

If more Earthlink customers provide comments they might back off this ill advised experiment or if not they will lose some more loyal customers.


DrTCP
Yours truly
Premium,ExMod 1999-04
join:1999-11-09
Round Rock, TX

reply to poolek
said by poolek See Profile :

I understand exactly how DNS works. I also know that I can change the default DNS to point to a provider other than Earthlink and avoid the ads altogether if I want.
Why should you be forced to use another ISP DNS server or rather why another ISP should provide bandwidth and server resources for customers of Earthlink?

Also another ISP DNS will introduce probably have more latency for name resolutions.

You are paying Earthlink to a normally functioning DNS service as well and it is normal to demand the service you deserve.


RadioDoc
Sortofadog
Premium,ExMod 2000-03
join:2000-05-11
Chicago, IL
·AT&T Midwest

reply to poolek
said by poolek See Profile :

I understand exactly how DNS works. I also know that I can change the default DNS to point to a provider other than Earthlink and avoid the ads altogether if I want.
That statement shows how much you don't know. I'm sure whoever you are freeloading off of now is mighty glad to have you.

Thanks for avoiding the question though. You proved my point.
--
Toolmaster of La Grange.

poolek

join:2003-11-04
Austin, TX
·RoadRunner Cable
·AT&T Yahoo
·ViaTalk

I use Level3's DNS, which actually resolves faster than the default earthlink/mindspring one. Earthlink DSL may be different, but for Earthlink Cable over Time Warner lines in my area, the default DNS isn't that quick.

And it's no more 'freeloading' than viewing this site, which also happens to come over a portion of various provder's infrastructure to get to me. That's the nature of the internet.

While I agree I'd rather see Earthlink not do this, I don't understand complaining about something when there's such an easy resolution to the problem. If the redirect offends you, change your DNS. Problem solved.


DrTCP
Yours truly
Premium,ExMod 1999-04
join:1999-11-09
Round Rock, TX


edit:
August 31st, @02:27PM

said by poolek See Profile :

While I agree I'd rather see Earthlink not do this, I don't understand complaining about something when there's such an easy resolution to the problem. If the redirect offends you, change your DNS. Problem solved.
I agree. The Earthlink cable DNS servers on Time Warner cable has more latency than some other DNS servers you could use. Typically this is not true.

Free loading or not you are actually paying for Earthlink. The thing that I do not understand about you is that you are accepting this and not requesting the service you deserve.

If you do not react to this pretty soon all ISPs will be doing something similar. Your normal DNS server choices will be less and less.

Edit: spelling


brandon
Some truth included in this post.
Premium
join:2003-03-31
Hurley, MS
·AT&T Southeast
·CableOne
·Packet8

reply to RadioDoc
said by RadioDoc See Profile :

said by poolek See Profile :

I understand exactly how DNS works. I also know that I can change the default DNS to point to a provider other than Earthlink and avoid the ads altogether if I want.
That statement shows how much you don't know. I'm sure whoever you are freeloading off of now is mighty glad to have you.

Thanks for avoiding the question though. You proved my point.
...are you kidding? They're public DNS servers for a reason...

poolek

join:2003-11-04
Austin, TX
·RoadRunner Cable
·AT&T Yahoo
·ViaTalk

reply to DrTCP
You've got a good point. I'll drop Earthlink a note and tell them that if they are going to do something like this, it should be an 'opt in' type deal. Maybe even give a cheaper monthly rate for folks who choose to participate or whatever.

I just don't understand people getting angry and indignant over something so simple to fix. There are so many other things out there to get upset about.

poolek

join:2003-11-04
Austin, TX
·RoadRunner Cable
·AT&T Yahoo
·ViaTalk

reply to RadioDoc
Sorry - I didn't see the question until I saw it referenced in another post...

I wouldn't like hearing an ad if I dialed a wrong number. However, if I could stop the ads by making a 5 second change in my voip's configuration, I wouldn't worry about it. I'd make the change and solve the problem.


LinuxJunkie

join:2005-01-19
Cyberspace
reply to DrTCP
Here's a novel idea: why not just IGNORE the ads and re-type the damn domain name in?


LinuxJunkie

join:2005-01-19
Cyberspace
reply to RadioDoc
Okay, so why would you listen to the ad for 15 seconds before hanging up?


RadioDoc
Sortofadog
Premium,ExMod 2000-03
join:2000-05-11
Chicago, IL
Why should your provider force you to take evasive action?
--
Toolmaster of La Grange.


LinuxJunkie

join:2005-01-19
Cyberspace

What's the difference between an ad and that annoying pre-recorded message telling you "the number you have dialed is incorrect..."? Either way, you're going to know you dialed a wrong number and you're just going to hang up and re-dial it anyway. Just like if you type in a non-existent domain name: you'll either get the default browser error page or a page littered with ads as well as a message saying the domain couldn't be found. EITHER WAY, YOU KNOW YOU TYPED IT IN WRONG AND WILL SIMPLY RE-TYPE IT IN ANYWAY.


DrTCP
Yours truly
Premium,ExMod 1999-04
join:1999-11-09
Round Rock, TX

reply to LinuxJunkie
said by LinuxJunkie See Profile :

Here's a novel idea: why not just IGNORE the ads and re-type the damn domain name in?
How is the automated spam filter that checks the DNS for invalid domains do that? Heck it does not even see that page as DNS does not use http protocol. How do you fix the DNS search order issue or VPN issues apparening after this change. More stuff breaks when you mess with DNS.

Internet is not just web and it is not limited to simply placing ads on error pages of the browser (which may be acceptable that should they have done it via an add-on plug-in to the web browser only)


DrTCP
Yours truly
Premium,ExMod 1999-04
join:1999-11-09
Round Rock, TX

reply to LinuxJunkie
said by LinuxJunkie See Profile :

What's the difference between an ad and that annoying pre-recorded message telling you "the number you have dialed is incorrect..."? Either way, you're going to know you dialed a wrong number and you're just going to hang up and re-dial it anyway.
A human can interpret the web page or a recorded message provided that they can read/understand the language. An automated tool which uses DNS can no longer make the distinction.

You have many more stuff that uses DNS than your simple web browser. Basically to simply display a couple of ads on web browser a whole lot of non-web protocols are effected by this change.

For example, an SMTP server that simply bounced an email to non-existing message will keep trying to deliver messages (sometimes up to 3 days) until it is returned undeliverable. If it was returned an error after DNS lookup the bounce message could get to the user immediately and corrective action could be taken by user before too late.

Besides the while voice "unreachable" message is really intended for humans (there is no protocol to adhere) they have even made provisions for automated dialing machinery. The dee-doo-dee tone preceeding the message is for that.

To cut the long story short. There is a technical standard. When you twist the technical standard like this unusual and abnormal things start to happen. An unexisting domain is not meant to be found by DNS.
Forums » Earthlink Confirms DNS Redirects« tracking packages on ups.com  
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