| Outage in Colorado Springs (Trojan?) Our service was out yesterday when I arrived home and is still out today. I called tech support this morning to have them tell me this, "Sorry sir there is a major outage in Colorado Springs, a Trojan has infected all PCs on our network. We are working on a fix and do not have a time frame for the fix."
Sounds a little fishy to me, I am not sure how a trojan/virus could infect every machine on their network. The CSR also mentioned that the same "virus" hit Boca Raton today.
Can anyone confirm this? |
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| I confirm that, that is an outright lie and that it never happened. Is that good enough?  |
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jayed53
join:2004-06-21
Colorado Springs, CO | reply to brianblank
everything has been fine in 80916. SOunds fishy to me.... |
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| We are in 80922 |
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| your connection issue has nothing to do with some bogus trojan that that is on network computers. |
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| reply to brianblank
There was an issue with Freedom yesterday that I believe the technician was talking about. However, this should have no affect getting your modem online. |
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| Back home and after a power cycle on the modem everything is back to normal. |
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1 edit | Still out for the most part in 80917. It comes back up for 15 minutes and goes back down. Recieved terrible service from 2 CSRs when we first called (after a 45 min wait on hold). |
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| said by rockhead :
Still out for the most part in 80917. It comes back up for 15 minutes and goes back down. Recieved terrible service from 2 CSRs when we first called (after a 45 min wait on hold).
Hold time? I don't think that's the case in the least.
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No animals were harmed in the transmission of this post, but the pitbull living next door is living on borrowed time i tell you! |
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