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Can not access the Comcast Digital Voice Center. »
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HFB1217
The Wizard
Premium,ExMod 2000-01
join:2000-06-26
Camelot
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2 edits		reply to jmaninpgh
Re: Provisioning without installing Comcast software?

Over The phone or at the office that you pick up the modem from all they have to do since you are a current customer with an active account is change the modems Mac number on your account.

I have had it done a few times in the past year our two. A defective drop dead modem and also one time they accidentally deleted my Mac number and the label on the modem with the Mac# was worn out so I had to get a new modem and the office I picked it up from just entered the new Mac# and when I got home it worked just by connecting it up.
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****aka The WIZARD **** A Founding member Seti BBR Team Starfire****
to forum · permalink · · 2006-09-02 05:13:28 · Reply to this
Forums » US Cable Support » Comcast » Comcast HSICan not access the Comcast Digital Voice Center. »
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