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Forums » US Telco Support » Verizon » Verizon Online DSL » [trouble] Email server issues?
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NyQuil Kid
8f The Nyquil Kid

join:2001-01-06
Brick, NJ
·Comcast
·Verizon Online DSL

[trouble] Email server issues?

Hi there:

Just wondering if anyone was experiencing issues with sending email via outgoing.verizon.net....seems like it was timing out as of 14:51 EST (ping was good and I checked my SMTP config and no changes were made).

Just wondering...thx.

[8F] The NyQuil Kid
--
[8F] The NyQuil Kid comes into town not looking for trouble...n00bz gang up, but he ain't seein' double,...pulls and draws, his deagles two...n00bz litter the ground you know it's true.

altermatt
Premium
join:2004-01-22
White Plains, NY
·Verizon Online DSL


1 edit

Re: [trouble] Email server issues?

YES!!! Figured I'd come here and see if anyone else reported it, and was getting ready to post when yours came in. SMTP is definitely down here (NY).

LogLevel 8 (0x8)
864 8:0.0 Dialog: "Error reading from network\r\n"
864 8:0.0 Dialog: "\r\n"
864 8:0.0 Dialog: "Cause: Connection closed by foreign host. (0)"

LATE NOTE: Per usual, the Verizon System Status page is not yet reporting the outage. They DO indicate that this morning (between midnite and 6 a.m.) there was a maintenance that could potentially have impacted on RECEIVING mail, but nothing about sending, and receiving works fine so far.

Once again, I find myself saying that we can understand the occasional (and short-lived) outage, but communicate with your users, Verizon. Pretending the problem doesn't exist does not make for happy customers.

NyQuil Kid
8f The Nyquil Kid

join:2001-01-06
Brick, NJ
·Comcast
·Verizon Online DSL

It appears to be intermittent so hopefully that implies they are working on it - can't complain, it's been rock solid for two years

Thanks for the confirmation.

[8F] The NyQuil Kid

altermatt
Premium
join:2004-01-22
White Plains, NY
·Verizon Online DSL

SMTP seems to be working again, but it takes a long time for the email to arrive at its destination. I'm hoping this indicates they are on the right track. Still think they should have posted this on their mail status page with an ETA.
--
The truth of a thing is the feel of it, not the think of it. -- Stanley Kubrick

bowlby4

join:2006-02-14
Barstow, CA
·Verizon Online DSL


1 edit

Re: [trouble] Email server issues?

Status: Completed

"On Thursday, September 7th, between the hours of 12:01 AM and 6:00 AM CST, Verizon will be performing maintenance on our consumer e-mail system. Some customers may be intermittently unable to receive new e-mail or read e-mail during this time frame."

altermatt
Premium
join:2004-01-22
White Plains, NY
·Verizon Online DSL

Re: [trouble] Email server issues?

Bowlby4, I already mentioned that notice---it doesn't relate to SMTP, it only potentially affected POP, and it was over at 6 AM. It has nothing to do with what this thread was about, although, as I said before, perhaps the maintenance then affected SMTP, a completely different issue. If so, they should have posted it. The SMTP didn't go down until later this afternoon.
--
The truth of a thing is the feel of it, not the think of it. -- Stanley Kubrick
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