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[Extreme] Hot off the wire: Rogers annouces 18Meg service »
« [Extreme] What Would People Suggest  
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robinjames

@rogers.com

[Extreme] Internet usage tool - FAQ - 2nd page - extra charge???

Is there a charge if I exceed the monthly bandwidth limit?

Description
Charge for exceeding the monthly bandwidth limit.

Answer
An additional usage above the current bandwidth limit may be charged at $1.25 per gigabyte.

I was reading the FAQ and noticed this on the second page... I just clocked 290 GB's last month.... I hope they arent going to start charging without giving notice. I've never received a letter and I've always been over... I'm usually over 20-40 gbs, but some months I'm way over. If i didn't see the FAQ i would have never known!

thenay

join:2004-10-05
Brampton, ON
Re: [Extreme] Internet usage tool - FAQ - 2nd page - extra charg

If they start charing you per GB after 100gb on Extreme they should send you a letter. Not everyone reads the FAQ every month.. lol


sbrook
Premium,Mod
join:2001-12-14
H0H 0H0
reply to robinjames
Well, it says "New" in the listing ...

So, it looks like they are going to start charging as a way to control bandwidth usage.


buggerit

@rim.net

reply to robinjames
for all those who are interested but were too damn lazy to find out for yourselves:

Thank-you for your email. We strive to provide you with the highest level of customer support, and hope we can be of assistance in addressing your questions.

We understand your concern.

At this time, we do not have the details on if or when they will be placing an extra charge for extra bandwidth. Currently, the $ 1.25 extra bandwidth is for our new service Rogers Yahoo! Elite. This service has not been released. Once we have the details, we will contact you by either email or through your Rogers Cable Bill.

We apologize for any inconvenience.

If you have any further questions or comments regarding our service, please fill out the online form on our Customer Support page listed below or contact us by phone at 1-888-288-4663.

the sur-charge is not in effect and may not be in effect for some time for anything other than elite


sss

@rim.net
look above

redi

join:2002-11-03

reply to robinjames
man $1.25 is a heavy charge. I can smell a top tier brewing in this case then?

i.e. $50 for 100gigs, $1.25 per gig over
OR
$100 for unlimited, or maybe 200gigs/month.. something like that.

I don't see how they can just keep the utmost top tier at 100gigs and charge per gig over without offering users the ability to pay more per month with less risk to getting into the $1.25 per gig scenario.
Forums » O Canada! » Canadian » Rogers[Extreme] Hot off the wire: Rogers annouces 18Meg service »
« [Extreme] What Would People Suggest  


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