said by dieman 
:Just got off the phone with Comcast and the rep said that "Tivo is wrong" and that they will not supply me with one or two cablecards. I'm in the Twin Cities area (Brooklyn Park). I'm thinking of just showing up at the office instead when returning my comcast DVR and attempting to pick up cards at that point anyhow.
Anyone know any local contacts in the area so I can get this worked out?
Just call again. When anything new is involved, you get customer reps who haven't a clue what the policy is. And if you get the same bad answer, ask for a manager. And if still not satisfied, call the Comcast Executive Complaint center at (215) 665-1700 . I guarantee you will get a resolution within 1 business day.
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