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« Allow me to start it off...  

koam
Pink Pecker
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1 edit

SunRocket Down & Spamming

Yes, it's been another rough week for SunRocket, with many members reporting outages, voicemail problems, 800# dialing problems, dead air, and more.

Troublingly, in a flurry of reports from all over the country, many members find that they are now receiving spam emails on their dedicated SunRocket email accounts on private domains.

»SunRocket Member Services & Spam
»Sunrocket let my e-mail out
»sunrocketforum.com/viewtopic.php?t=1070
»sunrocketforum.com/viewtopic.php?t=900
--
»kdanieli.com
-------------------
Hi Sal, you nice.
chemaupr

join:2005-06-06
Alexandria, VA

Re: SunRocket Down & Spamming

Spamming????

I do not have spamming problems either. Furthermore, my cox email which I never gave out, no person, no webform,,, is full of spam.

There are many, many ways for spammers to sent you emails. Blaming SR when their TOS states they will not give it out might be unsubstantiated
voip_user

join:2006-06-14
Middletown, CT

Re: SunRocket Down & Spamming

I too don't have any spam from Sunrocket, yes my comcast email which i never use or have even mentioned the id to anyone is full of SPAM

koam
Pink Pecker
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join:2000-08-16
East Puddle
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you haven't read those threads. they're very revealing.

ptrowski
Got Helix?
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Putnam, CT
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said by chemaupr See Profile :

Spamming????

I do not have spamming problems either. Furthermore, my cox email which I never gave out, no person, no webform,,, is full of spam.

There are many, many ways for spammers to sent you emails. Blaming SR when their TOS states they will not give it out might be unsubstantiated
First off, the TOS is points to their Privacy Policy. It's a bit different.

Their privacy policy states-

SunRocket collects and uses personally identifiable information - such as name, e-mail address, and credit card information - for billing and provisioning of service, to solve problems associated with service, and to inform customers and prospective customers of new SunRocket products or services that will better meet their needs. SunRocket may also share such information with business partners to ensure the successful provisioning and operation of its services and to facilitate the marketing of SunRocket products and services. However, SunRocket does not sell, trade, or disclose personally identifiable information to third parties for unrelated marketing purposes. In addition, any customer who wishes not to receive information about new or different SunRocket products or services may decline to receive such offers.

So the interesting point is that they sell the info to "business partners" ie BlueHornet. You have to then check all of the "business partners" privacy policies from there.
--
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koam
Pink Pecker
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join:2000-08-16
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Re: SunRocket Down & Spamming

geez, maybe I should change my credit card on file there too.
chemaupr

join:2005-06-06
Alexandria, VA


2 edits
p.s.

I meant the Privacy Policy in the previous post.
-----

interesting, however, when a company hands down consumers info to a partner that does not mean that the partner owns the info and now can sell fwd. Thus, you do not have to seek fwd in their TOS (since you do not have any with them) In that case they might be sending you promos to use their service, thus the spam.

Regardless, I have not seen any more spam other than the usual "pharmacies, get it bigger , investors and the Nigeria dead dude"

koam
Pink Pecker
Premium
join:2000-08-16
East Puddle
clubs:
·Shoreham Telephone
·ViaTalk
·surpasshosting


3 edits

Re: SunRocket Down & Spamming

And when a company outsources its customer and technical support to the Philippines, it doesn't necessarily mean that the Filipino tech people will send you official company business emails with messages to "praise Jesus" and with Biblical quotes included in them.

But in the case of SunRocket, that's exactly what happened to me.

»Re: [SunRocket] Incoming calls not working

With SunRocket all things are possible.
--
»kdanieli.com
-------------------
Hi Sal, you nice.

scooby
Premium
join:2001-05-01
Schaumburg, IL

Re: SunRocket Down & Spamming

I setup a special email account just for Sunrocket use. I'll let you know if I get any spam to it. The username is very very long and not based on dictionary or any other words so there is very little chance of it ever receiving spam.
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