Ahrenl
join:2004-10-26
North Andover, MA
 ·Verizon FIOS
| reply to tsu9
Re: You have to pester them to get reductions
For the same reason the coffee in the Cafe cost more than the coffee down the street, even though it tastes worse. Because lazy people will always pay more than those who put a small amount of effort into living. Thank god, otherwise effort wouldn't pay off nearly as much.
Granted they'd be able to do this on a much smaller scale if, say, there were really some competition you could go to. I've had to call a couple times until I get the right CSR some quarters. I get to the point in the call where all I've got to say is "alright, turn it off", so I say I'll think about it, and then call back again; until it works. |
