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Forums » US Cable Support » Comcast » Comcast HSI » [Connectivity] Google blocked or down!?
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[Connectivity] ComCast Lake Stevens Wa »
« Outage in NE Atlanta this morning?  
page: 1 · 2 · 3 · 4
AuthorAll Replies

cyzoonic

join:2002-03-30
Carlisle, MA
[Connectivity] Google blocked or down!?

I can't get to google but everything else works. I can ping google.com but the page never loads. I tried it on other computers and have the same problem. Very odd.

I'm located in Carlisle, MA

LonghornXP

join:2005-08-27
Largo, FL
·RoadRunner Cable


2 edits
I'm in Nashua, NH which isn't far from Lowell, MA and I also cannot reach google or the Mozilla Firefox home page. Everything else seems to be working. I also can ping google as well with no loss and very good ping times too. I also tried new DNS servers without change too.

Edit.....Youtube also isn't working at all so that is two sites not working youtube has full packet loss on the ping test. Also google has no packet loss and is around 23ms response time which is good.

Edit again....Youtube just started loading and working as I posted the first edit.


gar187er
Premium Alcoholic

join:2006-06-24
Dover, DE
reply to cyzoonic
all is fine now...im in the northeast...

compbrain

join:2001-10-28
Westbrook, CT
reply to cyzoonic
I'm in Boston, and there is no connectivity to Google. A quick call to a Comcast CSR indicates that they know there is something wrong 'and they are working on the issue'.

xrandom
You

join:2001-02-21
MA

1 edit
reply to cyzoonic
i can't load my google hosted private email webpage.... other google site seem to work okay... I'm in the Boston area


LeftOfSanity

join:2005-11-06
Felton, DE

reply to cyzoonic
I like how almost everytime someone has an issue with a site, it's always "Is it being Blocked???!?!?"


--
Fighting on the Internet is like winning the Special Olympics. Win or lose, your still Retarted!


lildschwarz

join:2001-03-21
Middletown, CT

I'm in Connecticut and Google seems to have ben up and down all morning (mostly down). Must be something big if Google's got problems, maybe a DNS issue.
--
I'll catch up with you.

LD
WebSlingr Consulting Services
»www.webslingr.com

swaggy

join:2006-09-26
Marlborough, MA

reply to cyzoonic
Does anybody know if Comcast uses a transparent proxy for HTTP (port 80)? I too live in the Boston area and have been having connectivity problems to google since yesterday. I can ping/trace to google but browser hangs. If I attempt to telnet to google.com on port 80, the connection gets dropped. If I telnet to another site, say yahoo.com, on port 80 I see the expected HTML tags. I suspect comcast is using a transparent proxy and maybe they're having problems with their google cache. I can get too google without any problems from outside the Comcast cable network.

DMS1

join:2005-04-06
Carrollton, TX

reply to LeftOfSanity
said by LeftOfSanity See Profile :

I like how almost everytime someone has an issue with a site, it's always "Is it being Blocked???!?!?"


Silly isn't it. I would be amazed if Comcast ever blocked a site except perhaps for the occasional malicious site set up purely to spread a virus. People here are just too paranoid.


confirmed

@comcast.net
reply to cyzoonic
Having same issues here, Boston / Back Bay area.

No *.google.com or *.youtube.com

Dulanic

join:2004-01-27
Fall River, MA
Same here... it is coincidence that the ones that are a issue a youtube, google, and mozzila? Seems kind of weird.


geoff2

@comcast.net

reply to cyzoonic
Problems here too, in Brookline. I can''t get to Google using google.com, but can reach it using the IP address 216.239.37.99. Youtube will load, but the videos won't. Also, I can't get to my e-mail provider -- fastmail.fm. I can get to the home page, and sometimes to my inbox, but I can't open e-mails, and can't sernd them (either through the web site or through SMTP using my mail client.

mapu

join:2002-07-21
Florence, MA
reply to Dulanic
Also an issue in Western Mass and on Cape Cod- Comcast


Cabal7

@comcast.net
reply to swaggy
I don't think it's HTTP related, I'm having mail time out that's headed for Gmail from my mail server.


MPScan
Premium
join:2001-08-24
Boston, MA

2 edits
reply to cyzoonic
Got issues here in Watertown also....

.. and we have a T3 at my company, not Comcast -- so the issue is bigger than Comcast. FYI!

noced

join:2003-08-18
Taunton, MA
reply to cyzoonic
Same issue here in Norton. Google.com works, but any Google Accounts service fails (gmail, calendar, etc).


espaeth
Digital Plumber
Premium,MVM
join:2001-04-21
Minneapolis, MN
reply to cyzoonic
Traceroutes would go a long way towards establishing points of commonality. Perhaps if a couple folks posted examples a pattern would emerge.

cyzoonic

join:2002-03-30
Carlisle, MA

reply to cyzoonic
[root@asterisk1 ~]# traceroute google.com -p 80
traceroute: Warning: google.com has multiple addresses; using 64.233.187.99
traceroute to google.com (64.233.187.99), 30 hops max, 38 byte packets
1 10.10.10.1 (10.10.10.1) 0.618 ms 0.388 ms 0.355 ms
2 c-3-0-ubr06.maynard.ma.boston.comcast.net (73.171.244.1) 8.885 ms 13.083 ms 7.937 ms
3 ge-1-42-ur01.maynard.ma.boston.comcast.net (68.87.156.169) 8.075 ms 10.833 ms 9.271 ms
4 te-8-1-ur01.framingham.ma.boston.comcast.net (68.87.144.125) 8.613 ms 8.195 ms 7.386 ms
5 10g-9-1-ur01.westroxbury.ma.boston.comcast.net (68.87.144.121) 8.809 ms 10.198 ms 9.951 ms
6 10g-7-1-ar02.needham.ma.boston.comcast.net (68.87.145.53) 9.508 ms 8.666 ms 14.531 ms
7 12.125.33.33 (12.125.33.33) 10.229 ms 9.931 ms 10.500 ms
8 gbr2-p60.cb1ma.ip.att.net (12.123.40.142) 67.436 ms 167.442 ms 88.456 ms
MPLS Label=842 CoS=5 TTL=1 S=0
9 tbr1-p013701.cb1ma.ip.att.net (12.122.11.197) 17.284 ms 16.116 ms 16.404 ms
MPLS Label=31638 CoS=5 TTL=1 S=0
10 tbr2-cl16.n54ny.ip.att.net (12.122.10.22) 15.522 ms 16.873 ms 15.711 ms
MPLS Label=31258 CoS=5 TTL=1 S=0
11 12.122.82.157 (12.122.82.157) 124.375 ms 64.920 ms 47.860 ms
12 12.118.94.26 (12.118.94.26) 15.951 ms 15.285 ms 16.226 ms
13 so-5-0-0.cr2.lga1.us.above.net (64.125.27.138) 16.069 ms 15.492 ms 15.820 ms
14 so-1-0-0.mpr2.iad1.us.above.net (64.125.28.65) 21.002 ms 20.481 ms 32.917 ms
15 so-3-0-0.mpr2.iad5.us.above.net (64.125.28.14) 20.756 ms 22.532 ms 32.244 ms
16 * * *

[root@asterisk1 ~]# traceroute google.com -p 80
traceroute: Warning: google.com has multiple addresses; using 64.233.167.99
traceroute to google.com (64.233.167.99), 30 hops max, 38 byte packets
1 10.10.10.1 (10.10.10.1) 0.589 ms 1.510 ms 0.645 ms
2 c-3-0-ubr06.maynard.ma.boston.comcast.net (73.171.244.1) 10.802 ms 9.053 ms 10.388 ms
3 ge-1-42-ur02.maynard.ma.boston.comcast.net (68.87.156.173) 9.349 ms 19.750 ms 14.529 ms
4 10g-8-1-ur01.sterling.ma.boston.comcast.net (68.87.144.214) 11.971 ms 11.620 ms 11.365 ms
5 te-9-2-ur01.marlboro.ma.boston.comcast.net (68.87.144.77) 13.419 ms 11.417 ms 12.153 ms
6 10g-8-1-ur01.natick.ma.boston.comcast.net (68.87.144.197) 18.306 ms 10.934 ms 12.345 ms
7 10g-8-3-ar02.woburn.ma.boston.comcast.net (68.87.145.9) 14.708 ms 13.483 ms 12.013 ms
8 12.116.130.37 (12.116.130.37) 11.893 ms 11.732 ms 12.330 ms
9 br2-a350s3.cb1ma.ip.att.net (12.127.5.26) 19.043 ms 19.027 ms 27.086 ms
MPLS Label=31509 CoS=5 TTL=1 S=0
10 tbr2-cl16.n54ny.ip.att.net (12.122.10.22) 20.216 ms 19.547 ms 22.894 ms
MPLS Label=31402 CoS=5 TTL=1 S=0
11 ggr1-p320.n54ny.ip.att.net (12.123.0.85) 23.183 ms ggr1-p370.n54ny.ip.att.net (12.123.0.61) 17.533 ms 19.951 ms
12 att-gw.ny.qwest.net (192.205.32.170) 20.175 ms 18.932 ms 30.104 ms
13 jfk-core-02.inet.qwest.net (205.171.230.22) 18.014 ms 18.438 ms 29.745 ms
14 cer-core-01.inet.qwest.net (67.14.8.14) 38.531 ms 38.398 ms 38.674 ms
15 chx-edge-01.inet.qwest.net (205.171.139.162) 36.800 ms 37.977 ms 46.329 ms
16 * * *

[root@asterisk1 ~]# traceroute google.com -p 80
traceroute: Warning: google.com has multiple addresses; using 72.14.207.99
traceroute to google.com (72.14.207.99), 30 hops max, 38 byte packets
1 10.10.10.1 (10.10.10.1) 1.801 ms 0.387 ms 0.356 ms
2 c-3-0-ubr06.maynard.ma.boston.comcast.net (73.171.244.1) 9.574 ms 15.533 ms 13.245 ms
3 ge-1-42-ur02.maynard.ma.boston.comcast.net (68.87.156.173) 8.557 ms 9.807 ms 11.914 ms
4 10g-8-1-ur01.sterling.ma.boston.comcast.net (68.87.144.214) 10.594 ms 10.957 ms 11.324 ms
5 te-9-2-ur01.marlboro.ma.boston.comcast.net (68.87.144.77) 10.351 ms 10.823 ms 11.744 ms
6 10g-8-1-ur01.natick.ma.boston.comcast.net (68.87.144.197) 12.247 ms 13.075 ms 12.574 ms
7 10g-8-3-ar02.woburn.ma.boston.comcast.net (68.87.145.9) 14.284 ms 13.089 ms 13.872 ms
8 12.116.130.37 (12.116.130.37) 11.976 ms 10.888 ms 12.054 ms
9 br2-a350s3.cb1ma.ip.att.net (12.127.5.26) 19.351 ms 18.664 ms 21.886 ms
MPLS Label=31536 CoS=5 TTL=1 S=0
10 tbr2-cl16.n54ny.ip.att.net (12.122.10.22) 19.371 ms 20.062 ms 20.498 ms
MPLS Label=31435 CoS=5 TTL=1 S=0
11 ggr2-p390.n54ny.ip.att.net (12.123.3.62) 20.745 ms ggr2-p3120.n54ny.ip.att.net (12.123.3.109) 19.570 ms ggr2-p390.n54ny.ip.att.net (12.123.3.62) 25.135 ms
12 so-8-0-0.car3.NewYork1.Level3.net (4.68.127.149) 19.414 ms 18.117 ms 17.457 ms
13 ae-21-56.car1.NewYork1.Level3.net (4.68.97.180) 18.984 ms ae-11-53.car1.NewYork1.Level3.net (4.68.97.84) 18.658 ms ae-21-54.car1.NewYork1.Level3.net (4.68.97.116) 18.851 ms
14 * * *

Three tries, three different entry points

xrandom
You

join:2001-02-21
MA

reply to cyzoonic
Tracert to gmail, youtube and sjl-static15.sjl.youtube.com

Probably not going to help as a few posts up said it wasn't really comcast specific.

Tracert to gmail.com

1,192.168.1.1,4ms,None,----
2,73.170.176.1,14ms,c-3-0-ubr06.malden.ma.boston.comcast.net,----
3,68.87.156.45,12ms,ge-1-42-ur02.malden.ma.boston.comcast.net,----
4,68.87.144.173,13ms,10g-8-4-ar01.woburn.ma.boston.comcast.net,----
5,12.118.74.5,10ms,None,----
6,12.127.5.42,20ms,gbr2-a31s3.cb1ma.ip.att.net,----
7,12.122.10.22,23ms,tbr2-cl16.n54ny.ip.att.net,----
8,12.122.82.157,23ms,None,----
9,12.118.94.26,20ms,None,----
10,64.125.27.138,18ms,so-5-0-0.cr2.lga1.us.above.net,----
11,64.125.28.65,21ms,so-1-0-0.mpr2.iad1.us.above.net,----
12,64.125.28.14,26ms,so-3-0-0.mpr2.iad5.us.above.net,----
13,216.200.151.110,22ms,216.200.151.110.available.above.net,----
14,216.239.47.130,30ms,None,----
15,216.239.47.153,24ms,None,----
16,72.14.236.202,24ms,None,----
17,216.239.48.190,29ms,None,----
18,64.233.161.83,26ms,None,----

Tracert to youtube.com

1,192.168.1.1,4ms,None,----
2,73.170.176.1,12ms,c-3-0-ubr06.malden.ma.boston.comcast.net,----
3,68.87.156.41,13ms,ge-1-42-ur01.malden.ma.boston.comcast.net,----
4,68.87.144.177,10ms,te-9-1-ur02.malden.ma.boston.comcast.net,----
5,68.87.144.173,10ms,10g-8-4-ar01.woburn.ma.boston.comcast.net,----
6,12.118.74.5,12ms,None,----
7,12.127.5.82,18ms,None,----
8,12.122.10.22,20ms,tbr2-cl16.n54ny.ip.att.net,----
9,12.122.82.157,18ms,None,----
10,12.118.94.26,19ms,None,----
11,64.125.27.138,19ms,so-5-0-0.cr2.lga1.us.above.net,----
12,64.125.27.241,16ms,64.125.27.241.available.above.net,----
13,64.125.27.33,38ms,so-3-0-0.cr2.ord2.us.above.net,----
14,64.125.29.185,35ms,so-0-0-0.cr1.ord2.us.above.net,----
15,64.125.30.205,95ms,so-3-0-0.mpr3.sjc2.us.above.net,----
16,64.125.30.98,92ms,so-0-0-0.er10b.sjc2.us.above.net,----
17,64.125.30.101,91ms,so-2-0-0.mpr4.sjc2.us.above.net,----
18,64.125.27.102,93ms,so-3-0-0.cr2.sjc3.us.above.net,----
19,64.124.131.178,100ms,64.124.131.178.available.above.net,----
20,208.65.153.241,100ms,www.youtube.com,----

Tracert to sjl-static15.sjl.youtube.com

1,192.168.1.1,3ms,None,----
2,73.170.176.1,12ms,c-3-0-ubr06.malden.ma.boston.comcast.net,----
3,68.87.156.45,10ms,ge-1-42-ur02.malden.ma.boston.comcast.net,----
4,68.87.144.173,11ms,10g-8-4-ar01.woburn.ma.boston.comcast.net,----
5,12.118.74.5,11ms,None,----
6,12.127.5.82,25ms,None,----
7,12.122.10.22,16ms,tbr2-cl16.n54ny.ip.att.net,----
8,12.122.82.157,16ms,None,----
9,12.118.94.26,17ms,None,----
10,64.125.27.138,19ms,so-5-0-0.cr2.lga1.us.above.net,----
11,64.125.27.241,21ms,64.125.27.241.available.above.net,----
12,64.125.27.33,37ms,so-3-0-0.cr2.ord2.us.above.net,----
13,64.125.29.185,35ms,so-0-0-0.cr1.ord2.us.above.net,----
14,64.125.30.205,88ms,so-3-0-0.mpr3.sjc2.us.above.net,----
15,64.125.30.98,149ms,so-0-0-0.er10b.sjc2.us.above.net,----
16,64.125.30.101,88ms,so-2-0-0.mpr4.sjc2.us.above.net,----
17,64.125.27.102,89ms,so-3-0-0.cr2.sjc3.us.above.net,----
18,64.124.131.178,97ms,64.124.131.178.available.above.net,----
19,208.65.153.150,97ms,None,----


prwood
Premium
join:2001-09-04
Danvers, MA

reply to cyzoonic
As of right now, my wife is at home on our Comcast connection in Beverly, MA, and she is unable to access any of Google's websites, including gmail, maps, calendar, and blogger.

I am at work in Peabody, MA on a Level3 connection, and I am not having any trouble.
--
Got a blog? Join Planet DSLR. Or just read mine.
Thread is
Forums » US Cable Support » Comcast » Comcast HSI[Connectivity] ComCast Lake Stevens Wa »
« Outage in NE Atlanta this morning?  
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