whajusa
@charter.com
| reply to morbo
Re: Illegal
> but it's clearly stated in the TOS that
> Verizon can do whatever they want.
and this is *exactly* what's wrong with licenses, terms and agreements you can't negotiate.. corporations shove unreasonable terms and blanket provisions or restrictions down consumers throats, and given the lack of competition in so many areas, it's either agree to these fascist terms or go without. this applies to everything from cell phone or isp agreements to shrinkwrap software licenses. |
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Randall_Lind
join:2004-01-24
Saint Petersburg, FL
2 edits | reply to Nuts
Verizon (GTE at the time) is a crappy company as far as dealing with people is concern.
I remember when I had ISDN only had it for 30 days and every night from 6pm-7am they would turn off my phone so I couldn't use ISDN or even make a phone call.
They had tech come out to check out the issues and then threaten me with $85 a hour charges for what was there problem if you ask me. They blame my computer,modem and even me for the issues. This was by the way my first month.
I had 128mb ISDN with 2 phone lines 64mb each. It took them a couple weeks to fix my ISDN line then they announce to all 128mb ISDN users they were going to charge a $1 an hour if we used the 2nd line.
They only wanted me to use 1 phone line for ISDN even through I was paying for 2 lines for ISDN services. My bill back then was $80 for ISDN. So I cancel and got Roadrunner which was new back then and way faster. Roadrunner was also half the price.
So they charge me $300 for canceling and as far as I know they still want it today and I told them I will pay it when hell freezes.
My friend works for Verizon and he said they now charge $200 to install a phone jack up from $85. He said they are losing so many people to cell phones and voip services they just jack up prices on everything and seem not to care about their customers base. |
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snipper_cr
join:2002-01-22
Wheaton, IL
clubs:
| reply to Transmaster
Re: I see....
No wounder there is a mistake when they were looking for a new definition of unlimited... looks like that dude sees a graphics card, nVidia style or something... dual DVI.
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Serenity Day - June 23rd 2006. You Can't Stop the Signal |
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tsu9
join:2001-08-17
Wheeling, IL | reply to rachelsfx
Re: Illegal
166 GIGS? I think you misread "166MB per day". |
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rachelsfx
join:2004-09-27
Pensacola, FL
| reply to pnh102
166 gigs is kinda ridiculous. Even some ISPs would cut you off for that.
Maybe they should change it to pay by the gig at maybe $1 a gig over 20 gigs. VZ downloads shouldn't count since you pay for it already.
Do business account users have this issue? Probably not since they are buying tons of usage across lots of users. |
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biteman
join:2001-02-02
Grand Rapids, MI
| reply to Transmaster
Re: I see....
This kind of marketing has been going on for years. I worked for a small ISP once years ago said unlimited access BUT in reality it was something like 280 hr's a month. They did not expect people would use more than that.  |
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clorets
join:2001-12-12
Oklahoma City, OK
2 edits | reply to pnh102
Re: Illegal
edit :eh nm i was thinking of sprint |
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Transmaster
Don't Blame Me I Voted For Bill and Opus
join:2001-06-20
Cheyenne, WY
 ·Qwest.net
| reply to pnh102
I see....
A Verizon Lawyer looking for a new definition for unlimited. |
--
The older I get the more I prefer the company of my dogs over that of man kind. |
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morbo
Complete Your Transaction
join:2002-01-22
00000
clubs:
 ·Charter Pipeline
·AT&T Southwest
| reply to viperpa33s
Re: Illegal
but it's clearly stated in the TOS that Verizon can do whatever they want. it's their service. they make the rules. you are just lucky enough to be able to use the limited, neutered service! thank your luck stars!  |
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viperpa33s
Why Me?
Premium
join:2002-12-20
Bradenton, FL | reply to Nuts
Maybe Verizon is applying reverse psychology? Charging the customer for violation of the TOS when none applies. I do agree that Verizon should not charge for cancelling if the are the ones that did the cancelling. |
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Nuts
join:2006-04-27
Forest, OH | reply to pnh102
I would think so. Perhaps he should bill verizon $1,750 cancellation fee  |
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pnh102
Reptiles Are Cuddly And Pretty
Premium
join:2002-05-02
Mount Airy, MD
·Comcast
| quote:
Security had inferred, from the amount of bandwidth David had consumed ... cut him off and charged him a $175 early termination fee.
Aside from falsely advertising their service as being unlimited, isn't Verizon also breaking the law by charging the subscriber a cancellation fee even though Verizon did the cancelling?
--
Only SHATNER is Kirk. |
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