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Forums » US Cable Support » Comcast » Comcast HSI » Is Blast! available in your area? - Not PowerBoost
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sortofageek
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4 edits

Is Blast! available in your area? - Not PowerBoost

»Blast! Tier Availability in Maryland
»16/2 and 12/2 Tier Availability in Massachusetts
»16/2 and 12/2 Tier Availability in New Jersey
»16/2 and 12/2 Tier Availability in Pennsylvania
»Blast! Tier Availability in Virginia


What is Blast?

It is described under the Comcast HSI pricing structure here: »/faq/7024 Blast! is an actual speed upgrade to 16/1 or 16/2, which will be reflected in measures of actual download and upload. Because of PowerBoost, you cannot demonstrate the Blast! upgrade has been received. You can tell by measure of actual download and upload of large files, by looking at the capped speed in some modems' diagnostic pages, or by charges on your Comcast bill (if you have actually ordered the Blast! tier.)

We're getting enough reports here, official and permanent or not, we probably should separate these out to a topic of their own.

Please make sure you actually have Blast (high sustained speeds) and not PowerBoost before posting in this topic.

Tell us:
1. Your location
2. Whether FIOS is available in your area or not.

READ THIS FIRST!
READ THIS, TOO!

ok, make us all drool.

See also:

»[Speed] No Blast for Houston
»Odd...powerboost not shutting off for me
»Delaware County PA 16/2 node upgrades are now completed
»Delaware County, PA almost done 16/2 node upgrades
»West Chester, Bethal, KOP and Media PA 16/2 next few weeks
»New Speeds in Phila area starting 10/17
»16/1 speeds in philadelphia suburbs
»How much is 16/1?
»[Speed] 16/1 Blackwood, NJ
»Is this 16/1?
»[Speed] Anyone in Philly 19146 have 16/1 yet?

chia

join:2003-12-20
Fort Lauderdale, FL

Re: [Speed] Post here about the new 16/1 speeds

Would be helpful if those posting about receiving speed upgrades also post whether FIOS is available in their market.

Not getting my hopes up since Comcast has no competition (speed wise) here in my area.
grazed

join:2006-10-15
Havertown, PA

Re: [Speed] Post here about the new 16/1 speeds

fios is not available in my area. (i had the post from the OP, 2nd one down)

it's odd though, we had verizon dig up a large portion of our main line for about 2/3 of a 3 year period just to lay fiber optic lines. that only ended 2 years ago, and was only a few blocks from my street.. not sure why we havn't gotten it yet, seeing that we're so close to what seems to be one of their main hubs in the area.

sortofageek
Premium,Mod
join:2001-08-19
Valhalla Dr
clubs:

(topic move) PowerBoost Up In Haverhill, MA

Moderator Action
The post that was here (and all 3 followups to it), has been moved to a new topic .. »PowerBoost Up In Haverhill, MA

stated reason was: Off topic where posted
zentera7

join:2006-07-29
Caldwell, NJ

Got the 16/1 upgrade last month. Too little too late.

I flagged down a Verizon FIOS truck and spoke with the driver. Seemed pretty on top of things.

Here's the scoop...

Fios coming to Caldwell for Xmas, West Caldwell in April.

Then Comcast gets dumped like a HOT POTATO! I don't care what there speeds are!
rsd99

join:2004-03-04
Phoenixville, PA
they've run fiber all throughout my development, but i still can't get it.

RipRap
Bmw Power

join:2000-08-24
Berlin, CT
clubs:
NO FIOS in Berlin, CT.
AndrewNewton

join:2003-09-12
Chestnut Hill, MA


1 edit

Blast! Upgrade Available in Newton, MA

Comcast Blast available in Newton, MA from 30 June. The new boot file is: d11_m_sb5120_speedtierextreme2_c01.cm with the '2' added now.

An email from Comcast arrived 12 July confirming the Blast-2Meg upload along with the already in place 16Meg download speeds.

zskyline
Premium
join:2007-01-20
Braintree, MA

Re: Blast! Upgrade Available in Newton, MA

We also got it. Nice! ..... Got to love competition...

DrCable

@comcast.net

Delaware County PA and New Castle Delaware

Delaware County, PA and New Castle, Delaware

are supposed to get Blast turned on July 18th

Both were pushed back from May 31st

anon name

@comcast.net

Re: Delaware County PA and New Castle Delaware

said by DrCable :

Delaware County, PA and New Castle, Delaware

are supposed to get Blast turned on July 18th

Both were pushed back from May 31st
This is consistant with the information I was given a few weeks back. We shall soon see.

AnonName

@comcast.net

said by DrCable :

Delaware County, PA and New Castle, Delaware

are supposed to get Blast turned on July 18th

Both were pushed back from May 31st
Word is late August until actual availability.

DrCable

@comcast.net

Re: Delaware County PA and New Castle Delaware

said by AnonName :

said by DrCable :

Delaware County, PA and New Castle, Delaware

are supposed to get Blast turned on July 18th

Both were pushed back from May 31st
Word is late August until actual availability.
yeah comcast called me and said it was pushed back 1 month
to August 18th for Delaware county PA and (OUCH!!!)

OCTOBER for New Castle, Delaware.

Homebrew1994
Betzwood Basement Brewery

join:2001-11-15
King Of Prussia, PA


2 edits

King of Prussia, PA (Philly burbs)


No Fios in my House
I just got a letter from Comcast about the increase in upload speed. Rebooted my modem and...

I know, Miami is too far away to test well, but the NJ test site was busy.

And in answer to the question about FIOS competition, it is not available here.

Edit: test to NJ on Thurs morning;

--
My other cyber-pasttime, Where's George
Miserable Failure

chia

join:2003-12-20
Fort Lauderdale, FL

Re: King of Prussia, PA (Philly burbs)

Congrats! I take it you are on the silver tier. Maybe there is a sliver of hope for the rest of us after all.

Scree
In the pipe 5 by 5

join:2001-04-24
Mount Laurel, NJ
·Comcast

Re: [Speed] Post here about the new 16/1 speeds

Noticed the change late Wed. night (10/18) when came back to the computer and downloaded something around 100 MB, was like "woah, why is that over 8 Mbps speed being sustained for so long?!! Did they extend the time for PowerBoost??" LOL Seems the modem rebooted itself some time in the evening. Download speed varies a bit as expected, and peeks up to 16.2 Mbps at times (tested with a commercial newsgroup service download). Upload speed to a server I use is a solid 140 KB/sec (so actually 1.09375 Mbps)! Wild. Downloading and uploading at the same time do affect each other a bit, usually coming out to around 13 Mbps down and 110-118 KB/sec up. Not bad at all, the extra $10 finally feels worth something! Wow, I almost remember original uncapped @Home days now... hehe

Steely
Dumped Comcast for FiOS
Premium
join:2000-10-15
Princeton Junction, NJ

Re: [Speed] Post here about the new 16/1 speeds

So you didn't have to power cycle your modem to obtain the new speeds? They just appeared?

BTW, still at the old "silver tier" speeds here.

Download Speed: 20851 kbps (2606.4 KB/sec transfer rate)
Upload Speed: 354 kbps (44.3 KB/sec transfer rate)

Scree
In the pipe 5 by 5

join:2001-04-24
Mount Laurel, NJ
·Comcast

Re: [Speed] Post here about the new 16/1 speeds

said by Steely See Profile :

So you didn't have to power cycle your modem to obtain the new speeds? They just appeared?
At least for me, yep. The modem definitely rebooted itself while I was away, because I noticed my upstream channel ID changed.
siwek

join:2003-11-29
Boxford, MA

I don't know the particulars, but I THINK they upgraded all aying 8Mbs customers to 16 Mbs. I remember seeing a notice in the mail JUST before I shredded it telling me I was upgraded to 16 Mbs. I remember thinking WHA? No way. And yet, it was so.
kindle

join:2001-12-03
Forestville, CA

Re: [Speed] Post here about the new 16/1 speeds

her ya go this is in northern bay area



my guess is a speed boost or test bed for the 16/1

no word yet from comast up here yet on the 16/1 but with speeds like these mums the word

btw have a arris touchstone modem voip is running

Boqu

@comcast.net

Well I had the new speeds but now theyre gone I received the Letter Tuesday. Tuesday night I was seeing 12 Megs sustained down. Wednesday I Exchanged my modem because I had a very old surboard 4100. Now I just get a capped 8 Megs .
I notice the letter said free for "Existing" customers. I hope my modem exchange didnt screw it up. Maybe Im in the system as a new customer now , and cant be sent the 16 meg .cfg after a power cycle I'll give it a few days , because I hate dealing with Comcast directly. Ill inquire about that and wind up w/ TV & Phove shutoff or something lol.

Quincy MA
JamesDax

join:2001-02-24
Philadelphia, PA
What the frak about Philly????

Sanyo2

@umb.edu

Re: [Speed] Post here about the new 16/1 speeds

Boqu, you're from Quincy and you got the letter? I'm from Hull, only a few towns over, and nothing here yet. You guys dont have FIOS yet do you?
Naediel

join:2003-02-08
Chalfont, PA
No upgrade in New Britain TWP, PA yet.

And we can't get FiOS yet, but the neighborhood across the street can.

Johkal
Cool Cat
Premium,MVM
join:2002-11-13
Happy Valley
clubs:
·Comcast Digital Vo..
·Comcast
·Vonage

Re: [Speed] Post here about the new 16/1 speeds

said by Naediel See Profile :

No upgrade in New Britain TWP, PA yet.

And we can't get FiOS yet, but the neighborhood across the street can.
What neighborhood would that be?
--
Write me up a 125.......I Can't Drive 55 »redrocker.com/ »cabowabo.com/
minkink1

join:2006-01-05
Milton, MA
to the guy from Quincy we do not have it yet. If we did I would have it. I am in Milton and we are on the same system. Sooo just a heads up. I could be wrong but im pritty sure nothing at the moment ill inquire for us.
AndrewNewton

join:2003-09-12
Chestnut Hill, MA

I posted in another thread but for completeness here, we live in Newton, MA and got the letter Wednesday. We have FIOS in our town as well as RCN's internet cable service. Without my doing anything I got speeds of 9-13Meg down and 900+ up Wednesday afternoon but saw no power boost kick in when I downloaded large files: the download rate was a constant. Today however, I grabbed a tv show from the UK and power boost definitely kicked in..peaking to 20-25Meg for the transfer.
minkink1

join:2006-01-05
Milton, MA

Just an update I asked comcast about the Quincy/Milton area this is my conversation that took 30 minutes.

Problem : Connection/Speed
Deborah > Thank you for contacting Comcast, my name is Deborah, how may I assist you today.
Matthew > hi
Matthew > I was just wondering do you have any info on if or when my area will be getting the 16/1 update
Matthew > or should I expect to wait till FIOS
Deborah > I can help you with that, can you hold for one moment while I process your information?
Matthew > yup
Deborah > I appreciate your patience; I am still working on this for you, would you mind holding for a little longer?
Matthew > no problem
Deborah > Could you please verify the username that you would like me to reset the password for?
Matthew > ?
Matthew > no password reset
Deborah > sorry incorrect response
Matthew > information on 16/1 speed update...
Deborah > This is not available in you area at this time.
Deborah > I am unsure of the time frame I would give a check back around November 17th.
Matthew > ok
Matthew > thanks
Deborah > You're Welcome and sorry for the delay.
Matthew > bye

I should mention I was on hold for about 25 minutes before she returned and asked what the account that needed to be reset was. F&&k you Comcast.
mloebl

join:2003-01-03
Ayer, MA

Re: [Speed] Post here about the new 16/1 speeds

November COULD make sense because the tech I spoke to via live chat said in the next 3 mos for Massachusetts areas with FIOS. However I remember when I got the 8mb/s upgrade I asked them and she said no idea when it was coming, then I reset my modem that afternoon and I had it.

-Mike
cjoseph82

join:2006-07-30
Wilmington, DE

Re: [Speed] Post here about the new 16/1 speeds

I'm in Wilmington, DE. Has anyone heard about 16/1 rollout to DE?

asteriskuser

@comcast.net

Fios is nowhere near me (Pennsburg, PA, closest fios deployment I've heard of is 30-40 miles away), but we terminate out of an area close to it (New Hanover, PA), so we've got the upgrade. Yaay!

I received the snailmail notification of the upgrade a couple weeks ago, but the new speed didn't show up for me at first. After some back and forth with Comcast and having a tech out, it turns out that while my motorola sb4200 could handle the 8mbit tier just fine, with the addition of bursting and the subsequent 16mbit upgrade, it somehow got stuck at ~6mbit even though it was getting the 16mbit config file and used to manage 8mbit just fine. Weeeeeird. Swapped it out for an sb5120 after a tech came out to check my lines and swap a questionable filter and grounding block and BAM, 16mbit from the 5120 when the 4200 could only manage 6....

I remember hearing some of the sb4100s couldn't handle the 8mbit tier originally, but I didn't think this affected me. Looks like it did.

Word to the wise: if you think you should have the upgrade and don't see it, it might be time to try a new modem.
madrox07

join:2006-10-20
Chicago, IL

1 edit
CHECK THIS OUT IN CHICAGO

Last Result:
Download Speed: 22586 kbps (2823.3 KB/sec transfer rate)
Upload Speed: 356 kbps (44.5 KB/sec transfer rate)

Mod Note: This is PowerBoost and is not relevant to this topic.

See 8 replies to this post

Boqu

@comcast.net

To those who replied. Yes I am from Quincy MA and recieved the 16Meg letter Tuesday. Tuesday night I Definitely had the new speeds. They were sustianed and not powerboost. Wasnt even the type of transfers Powerboost applys to. I was seeing sustained 10-12Meg. I exchanged my old SB4100 Wednesday suspecting he may of been the culprit. They gave me a SB4220. New Speeds are now Gone. I definitely have a capped 8Meg. Im assuming its because of the Modems new MAC address or something similar in regards to the modem. The letter did say the upgrade was for "existing" 8Meg customers only. Im guessing they may have sent out the 16Meg .cfgs by MAC address and not by speed tier. Since I really hate dealing with comcast to change anything , I am gonna give it a few more days. So just a warning to existing 8Meg customers who are considering swapping modems.

Johkal
Cool Cat
Premium,MVM
join:2002-11-13
Happy Valley
clubs:
·Comcast Digital Vo..
·Comcast
·Vonage

Re: [Speed] Post here about the new 16/1 speeds

What were your upload speeds?

Did you call to verify what config file you have?

Config files are not MAC dependant, rather account dependant.

If all checks out above, go to your local office and see if the have an SB5120. Dump the SB4220.
--
Write me up a 125.......I Can't Drive 55 »redrocker.com/ »cabowabo.com/

Boqu

@comcast.net

Re: [Speed] Post here about the new 16/1 speeds

I didnt take note of the upload speeds , wasnt expecting them to dissapear

I havent called about sorting it out yet. Im hoping in a few days Id get the new .cfg w/o calling.

Reasons for not calling : I once called for a password reset & they managed to add & bill an entire 2nd Internet account. They told me I had to pay the 1st bill & then they would fix it lol.

If I call I'll probably wind up with a 6meg .cfg and the TV boxes will stop working

I'll probably wait until next week before I deal with them.
TheBigCheese

join:2002-08-05
Voorhees, NJ
afro561

join:2002-11-12
Ellicott City, MD

Re: [Speed] Post here about the new 16/1 speeds

I called about 4 months ago and got the upgrade. I am in Howawrd County maryland which is a huge fios area. To bad I dont get the full 16mbps like I use to when I first get the upgrade...only late at night =(
SGR
Premium
join:2003-05-19
Lutherville Timonium, MD
clubs:

Re: [Speed] Post here about the new 16/1 speeds

Wonder if Baltimore County, MD will get 16/1. Supposedly FIOS will be coming here soon. I wouldn't be surprised if the 16/1 speeds came shortly after. I tried the online chat but the rep just told me he had no clue and to check the "whats available in my area" feature on comcast.com.

On a side note, if FIOS becomes available the 16/1 upgrade won't matter. I'll be switching to FIOS ASAP. (No offense comcast... lol)
KSSG70

join:2006-10-21
West Warren, MA

Re: [Speed] Post here about the new 16/1 speeds



FIOS isn't available here yet and I do believe Comcast has disabled the burst in my area. I do pay for the highest tier hence my upload. It almost seems like i've got the down but not the up yet.

TD Nickell
Premium,MVM
join:2006-09-26
Federal Way, WA
clubs:

Re: [Speed] Post here about the new 16/1 speeds

said by KSSG70 See Profile :



FIOS isn't available here yet and I do believe Comcast has disabled the burst in my area. I do pay for the highest tier hence my upload. It almost seems like i've got the down but not the up yet.
What you see is nothing more then the 8000/768 tier with PowerBoost.

Scree
In the pipe 5 by 5

join:2001-04-24
Mount Laurel, NJ
Seems powerboost still in effect with 16/1...


salwit

join:2000-12-20
Brockport, NY

IM IN BENSALEM PA

I THINK IV BEEN UPGRADED

dslreports.com speed test 2006-10-21 22:45:59 EST:
15185 / 960 (Kbps)
(1853.6 / 117.1 KB/sec)
Compared to the average of 4260 tests from comcast.net:
* download is 141% better, upload is 123% better

See 13 replies to this post
Klownicle

join:2005-03-15
Sarasota, FL
Sarasota, FL
Technically, I won't be able to get FiOS till 2009, but 2 streets down from me its available for most of sarasota and sarasota county. I'm happy with 16/1.
phills_suck

join:2004-10-11
Burlington, NJ


1 edit
Not sure if this is powerboost or not, but im getting constant 1.5mb+ a second downloading rate for minutes at a time here at Burlington, NJ.



I tired downloading a 50mb file and for the entire time it was downloading, it never made it under 1.75mb a second rate.
Felix T Cat

join:2002-06-20
Coatesville, PA

I got the letter (Honey Brook, PA) about 10 days ago. I've powercycled the modem and still not getting faster speeds.
I tried online chat tonight and asked if they could check the config file. They checked it and said I had the 8Mg file. I have always had the 8/768 level.

They are saying that my area has not been upgraded (despite the letter). They suggested I call my local office tomorrow morning.

FIOS is not available here

Steely
Dumped Comcast for FiOS
Premium
join:2000-10-15
Princeton Junction, NJ

Re: [Speed] Post here about the new 16/1 speeds

said by Felix T Cat See Profile :

They suggested I call my local office tomorrow morning.
Every time I call my "local office" I get someone in Louisiana....or maybe Canada.
AndrewNewton

join:2003-09-12
Chestnut Hill, MA

"local office" ! Everytime I called in from suburban Boston, I used to get Comcast in St John's Newfoundland (where my wife grew up, so we could chat about local stuff). Then one day I got someone in Brighton, Mass, only a few miles from here who told me that would be the local call centre. Ever since then when I call in I get Laredo, Texas...much harder to understand that St John's!
mori

join:2004-06-18
Mays Landing, NJ
Baubus5

join:2001-01-14
Rahway, NJ

Re: [Speed] Post here about the new 16/1 speeds



Woot!
metakomm

join:2002-02-28
Silver Spring, MD

I noticed my speeds have been off the charts lately.

I am in Montgomery County Maryland and have the basic package. Are these speeds right???

Gravy_Dave

join:2006-02-21
Sacramento, CA

Re: [Speed] Post here about the new 16/1 speeds

Yup, it's right. It's only powerboost because your upload didn't go up.

Goober
Premium
join:2000-12-17
Naperville, IL

Re: [Speed] Post here about the new 16/1 speeds

I suppose, if that's the definition now of Powerboost, versus the original advertised definition of it.
mdbrozik

join:2002-08-09
Fredericktown, PA
(topic locked)
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