Boqu
@comcast.net
| reply to sortofageek
Re: [Speed] Post here about the new 16/1 speeds
Well I think today Ill call and see about getting the 16/1 Speeds back. Should be good for a laugh.
Im guessing it will Go something like this.
Boqu: Hi I recieved the letter about the free upgrade to 16/1 for existing 8meg customers. I had the new speed until I switched modems. Could you see about restoring them to this modem.
Comcast: Sir we arent offering 16/1.
Boqu: Well I have a letter from comast saying different, and I had the new speed last week before switching modems.
Comcast: Could you hold please.
Comcast: Im sorry for the wait sir. Im unaware of the letter you are referring to or any 16/1 package.
Boqu: Eh
Yeah something like that Im guessing.
Oh yeah I forgot to mention. Since I exchanged modems I cant login to my comcast account. It lets me change the password but then not log in. However the ftp for online storage works. Stuff like this is just another example why I hate changing anything with Comcast. |
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Junior2377
join:2002-01-07
Piscataway, NJ | reply to fonzbear2000
only proof i have is what the guy told me on the phone... which really aggrivated me to the point i almost canceled |
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Naediel
join:2003-02-08
Chalfont, PA
1 edit | reply to Junior2377
I guess that means I won't be getting the upgrade (pretty sure we are on some type of promotion since we just had to sign back up with Comcast - we had FiOS and then we moved about 4 miles down the road and we can't get it back). They are such a crooked company. |
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Boqu
@comcast.net
| reply to sortofageek
Well I Called. I never even got to the 16/1 issue. They couldnt get past getting my login / pass to work. The 1st lady spent 20 minutes trying resetting passes. "Im sorry sir it doesnt want to work" Then we mysteriously got disconnected.
The 2nd Guy spent 20 minutes trying. He wanted my modems MAC # atleast. Still surprising just to get a login / pass working but whatever. So then he gives up and says someone will call me within 24 hours.
Hard to believe a second tier tech needs to call me to get a login working after a simple modem swap. Glad I dont actually use Comcasts account for email. /me calls to check FIOS availability. |
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mustang_52
join:2004-01-03
North Wales, PA | reply to sortofageek
Seems after a reboot im getting the speeds now
 |
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fonzbear2000
Premium
join:2005-08-09
Saint Paul, MN
| reply to Junior2377
said by Junior2377  :found out today that if you are any kind of promotional pricing package you will NOT be upgraded to the new speeds. kinda stupid if you ask me this might interest you:
»forums.comcast.net/comcastsuppor···id=13288
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»never pay full price for high speed again!!! |
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ms01814
join:2003-11-06
Pitman, NJ
| reply to sortofageek
Got the new configuration file in Pitman, NJ - 768000 upload called the "silver deluxe" configuration.
No FIOS that I am aware of. Closest place I know is a friend who is getting FIOS installed in Cherry Hill, NJ this Friday, who is about 15 miles away. |
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votum76
join:2002-01-29
Matawan, NJ | reply to sortofageek
They just upgraded me to 16/1 it's pretty sweet
I test at atleast 14mbps/960kbps
the download has gone as far as 18mbps
Thier is fios in a towns a mile or so away guess that's why we got it. |
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jjoshua
Premium
join:2001-06-01
Scotch Plains, NJ | reply to sortofageek
07076.
As per a letter received today, I was upgraded on 10/17. I rebooted and speeds are faster. |
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Daniel8802
join:2004-07-09
Sewell, NJ
clubs:
| reply to sortofageek
Has anyone in or around the 08080 area been updated yet? I just rebooted and nothing! I'm getting from speakeasy:
Last Result:
Download Speed: 12634 kbps (1579.3 KB/sec transfer rate)
Upload Speed: 332 kbps (41.5 KB/sec transfer rate)
--
My Blog |
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Naediel
join:2003-02-08
Chalfont, PA | reply to fonzbear2000
Interesting, I wonder if the promotion we have is region specific or not. I think we're getting the first 3 months for 24.95 a month, or something like that. |
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Junior2377
join:2002-01-07
Piscataway, NJ | i posted there... it even says it on the little letter you get, if you are on promotion you will not receive the upgrade |
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Unreal111
join:2004-01-21
Minneapolis, MN
| i live in Minnesota zipcode: 55431
Last month there was a news that Comcast tookover timewarner (roadrunner). So my speed went down from 5Mbps/356Kbps to 4Mbps/356Kbps.
Well... I was updating my yahoo music (file: 17MB) and saw it download, i was like woooowwww what happened. did a speed test now i am averaging about 14-16Mpbs/356Kbps. |
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fonzbear2000
Premium
join:2005-08-09
Saint Paul, MN
| said by Unreal111 :i live in Minnesota zipcode: 55431 Last month there was a news that Comcast tookover timewarner (roadrunner). So my speed went down from 5Mbps/356Kbps to 4Mbps/356Kbps. Well... I was updating my yahoo music (file: 17MB) and saw it download, i was like woooowwww what happened. did a speed test now i am averaging about 14-16Mpbs/356Kbps. that's powerboost-if it was an actual speed increase, your upload would have gone up as well
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»never pay full price for high speed again!!! |
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Vamp
5c077
Premium
join:2003-01-28
MD | reply to sortofageek
It's (been) available here in Anne Arundel County, MD.
I will be getting Comcast (16/1) in a few weeks.
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This page is best viewed with Mozilla Firefox (2.0) |
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cantdrive55
@comcast.net | reply to sortofageek
Anybody in MA get the speed increase yet?and are you in a fios area. |
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jdoe7890
@63.118.x.x | No speed increase. I am in a FIOS area. |
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Unreal111
join:2004-01-21
Minneapolis, MN | reply to fonzbear2000
what does powerboast do??
when i download something it goes like 2MB/s for few sec, and then it drops down to avearage 1.3MB/s |
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Big_D
Premium
join:2003-06-02
Augusta, GA
| said by Unreal111 :what does powerboast do?? Some good info here: »[News] PowerBoost General Discussion
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You want the truth? You can't handle the truth! |
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Boqu
@comcast.net
| reply to sortofageek
3 days Later a tier2 tech calls. Got home from work and service was shutoff , message on answering machine that they wanted permission to wipe the old account to try to get my login / pass working lol. Glad I dont use comcast email.
Called the 1-888 number and a regular customer agent got me back online and with the 16 Meg .cfg. He still couldnt get a login / pass working heh.
Was getting the full 16 direct from modem , this is with my router..seems the poor fella cant handle the full 16 |
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