US Cable Support > Road Runner > Cox Fairfax: The Worst Cable ISP in the country?

Cox Fairfax: The Worst Cable ISP in the country?

Yeah, they're pretty bad. And their cable tv service sucks too.

reply to vtechgsx8
I had 45% packet loss last night.

reply to vtechgsx8
They suck big time in everything including the so called customer service.

reply to vtechgsx8
I definately agree.

reply to vtechgsx8
No freaking way!!! Two days straight of decent internet service??? Somebody pinch me, I must be dreaming. And on a Friday night too... I really need to do a line quality test...

reply to vtechgsx8
Yours was probably great while mine was down. Just came back up. Crap crap crap crap.

reply to vtechgsx8
Well, it's not great, but it's better than it has been.

»/quality/nil/565783

reply to vtechgsx8
Okay, this is making me sick. I either have a decent ping in the low 100s WITH time outs every couple of minutes or so (meaning a 30sec - 1min loss of connection or extreme packet loss). OR on the other hand, I have crap speed, over 300 ping, albeit, no time outs. It's so hard to decide!!! I don't get this!! Can't they give me the low pings without the time outs? ARRGH.

*throws up hands in frustration*

reply to vtechgsx8
yaaaahh, I only need to get up at 7 in the morning to get the speed I paid for. WOO HOO!

/_________
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name says it all

reply to vtechgsx8
man I didn't get a signal at all now for the 32nd day and cox does nothing at all to solve the problem. How many times I called them I stopped counting after the 30th time!!!

reply to vtechgsx8
Cox just ran their fiber-optic cable through my Alexandria (Fairfax Cty) neighborhood - they now offer digital cable and RoadRunner. I heard somewhere that Cox was focusing on the upgraded fiber-optic service and not supporting their other customers. Are you, and the others that posted herein, using the upgraded fiber-optic service or their original service?

reply to vtechgsx8
"upgraded" fiber optic in my neighborhood this past week.

No appreciable improvement in virtually non-existent "service"

reply to vtechgsx8
If they are "focusing" on the digital side of RR (which, from what I hear from here, they really aren't doing), I hate to think what they are doing for us regular copper suckers.

Sigh, $40-50 for a little faster than dial-up speed. Great!! I'm sure that's in my contract somewhere!!
[text was edited by author 2001-11-04 22:51:59]

reply to vtechgsx8
nah they dont actually garuntee any speeds, just as long as you are on................. but you can get credit for the last 10 days if you call them right now and mention extremely slow browsing and losing connection. As if that isnt what was already happening..... but there was a plant problem that they are working on so you can get credit for that

reply to vtechgsx8
I was down to a crawl all day. Working about 30 to 45% packet loss.

reply to vtechgsx8
Holy crap, somethings wrong here. I'm downloading like a champ and it's almost 9:00pm. Errr, did I get switched to another ISP without me knowing?

Sorry to all those who are still having crap speed. But I'm on cloud 9 right about now, hehe.

reply to vtechgsx8
C:\>ping yahoo.com

Pinging yahoo.com [216.115.108.245] with 32 bytes of data:

Request timed out.
Reply from 216.115.108.245: bytes=32 time=208ms TTL=238
Reply from 216.115.108.245: bytes=32 time=195ms TTL=238
Reply from 216.115.108.245: bytes=32 time=182ms TTL=238

Ping statistics for 216.115.108.245:
Packets: Sent = 4, Received = 3, Lost = 1 (25% loss),
Approximate round trip times in milli-seconds:
Minimum = 182ms, Maximum = 208ms, Average = 146ms

I've been staying up untill 7 in the morning just to see these numbers under 100ms. This is in Herndon, at 9:25pm.

reply to vtechgsx8
Sorry to hear that man. I will post a speed test after I finish downloading all this crap I need to d/l (oh, yeah).

Then we shall see if I am dreaming.