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Forums » Selected ISP Support » Cyberonic » DSL down then up, Neil, filters & capped speeds
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divera

join:2004-11-02
Chicago, IL

 DSL down then up, Neil, filters & capped speeds

I understand there are some here that have are peeved at Cyberonic, so yes, I understand the concept of voting w/ my wallet. That being said...

So this weekend my usually solid 6.0/768k connection goes down so I call support yesterday and have Neil help me out. After I hang up, 10 minutes later I'm back up and running at limited speeds, 384/384k, but I remain in fastpath mode which I thought was odd. Then it hit me. I connected a new phone this past weekend and of course forgot the stupid filter. After unplugging said phone, my SN ratio jumps from 28dB to 40+dB. So, should I be safe in the assumption that this was severely affecting my connection and if so as is probably the case, I assume Cyberonic has to be the one to lift the 384k cap currently put on my connection?? Thanks in advance for the help.

Dave


Neil
Stop All The Downloadin

join:2003-08-20
New York, NY
I don't know why Covad would do that.. just call tomorrow and we'll have it put back to the right speed. Or PM me your name and I'll do it when I come in. Sorry about that.
--
ohhhhhhh yeah

divera

join:2004-11-02
Chicago, IL
PM sent. Thanks.
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Forums » Selected ISP Support » Cyberonic


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