anthony9820
join:2001-02-15
Pensacola, FL
| RT Issue?
Your issue is line condition, not distance. I have been a dsl tech for over 5 yrs and the 11k ft doesn't pose a problem. The different speed bellsouth offers has different distance limitation, 6meg-5k/ft, 3meg-15k/ft, 1.5meg and 256k-18k/ft(with "best effort" service up to 22k/ft).
The systems in the CO and the systems in the RT are, for the most part, the same.
You should have no problems with 3meg service or below, if the condition of your line is good, but you may have a problem with the line that you might not see or hear on your phone.
I am very sorry that you were treated poorly. As a field tech, the issues with tech support are inexcusable. If I can be of any assistance, please contact me. |
