Cobalt info
join:2006-10-13
Liberty Hill, TX
| reply to stoopalini
Re: Cobalt Broadband
Thomas,
You are not the only one that has had that issue with the trasfer rate. Mine is doing the same thing. I brought this to their attention as well several months ago, and they also told me "you're the only one with this issue". I told them about the latency, about the tranfer rate bouncing around, and even informed them that sometimes, it looses connection all together and drops packets, even though my signal strength stays between -67 and -69.
One of the biggest problems was getting the information past the "Customer Service" rep to the techs, and even then, they didn't really care that there was/is an issue. I guess they think that all their customers are idiots, and lack the knowledge to understand what is going on.
Also, emailing the owner really won't get results either, he attitude is the same as the rest. The couple of interactions I've had with the owner were very negative. He acted like I was trying to get something for free, or try to weasle something. He was very arrogant, and demeaning.
Thomas, when you get a chance, email me at cobalt-in-fo@hotmail.com to discuss your connection.
- Cobalt Info |
