| reply to rlocone
Re: [HSI] 2 modems? Yes with Charter you need to separate modems. One for the internet and one for your phone service. There is no know access page to see your arris levels. The levels can be checked on our end at the office. The reason for not using the arris for both was not really explained to us techs, so no real information for you there. |
|
|
|
 rloconeHonor Our Heros, Our Armed ForcesPremium
join:2002-04-10
Kokomo, IN | The tech had no clue as the why the set it up like that. The tech guys in my area need some updated training or something. Most of your run of the mill customers never ask question like these.
I dont even see voice traffic going over the wire. Id like to monitor how much VOIP traffic is generated. Keep logs and traffic graphs. |
|
| reply to bobafett86
Is anything really ever explained to a Charter tech?
Anyway...the funny thing is that the Arris company was astonished to find charter did not want to use one modem for everything...but charters thinking goes something like " well is the customer moves ...we leave the Arris in the house and the next tennant will get Charter"......
I know it's confusing logic but we are used to it.
hehe |
|
