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Forums » comments on review of XO COMMUNICATIONS » Yup.
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Service is back in Texas (I hope it stays up) »

sdfkjdjeiie

@algx.net

Yup.

I find it interesting that their tech support lines go down when the phone service their providing does.

AngryAndy

@algx.net

Re: Yup.

You all are the only information I could find on this problem in Northern CA. Like you I can't get a hold of anybody, and I have submitted a report via business portal but no response yet. They should at least post this on their website so we know it's an outage.

EdisonMan

@xo.net

Re: Yup.

I have reached voice support. All they can say is "Yes there is a problem", "It's a nationwide outage", "Please don't call service as they are working on the problem and the lines are so busy that the wait is excessive." (Sort of like what happens when my cable service goes out. No point in calling to tell them what they already know.)

They had it working for a while this morning, but it went out again.

BTW, we're in New York City.
Forums » comments on review of XO COMMUNICATIONSService is back in Texas (I hope it stays up) »


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