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Jrb2
Premium
join:2001-08-31
kudos:3

reply to major marco

Re: AdAware Update problem?

said by major marco:

said by Jrb2:

Is it really only a server issue?
I have my doubts....
Please be assured that I have not intention to bash Lavasoft, in no way!!!

Why not. As far as I'm concerned, this is Strike 2 for Lavasoft. Strike 1 was the debacle that was discussed on this forum months ago. Ensuing discussion gets locked every single time by the thought police whenever someone mentions it here.
I thought that I made it perfectly clear that I have and had no intention to bash Lavasoft.
Every scanner-company can have on some moment some glitch.
We have to keep in mind that the folks that are working at those companies are just human beings like we all are.
What exactly in this case caused the problem, I don't know. But I'm sure that it will be fixed.


Name Game
Premium
join:2002-07-07
North Myrtle Beach, SC
kudos:6

reply to Gemstone
Hey Jan.

It appears SE1R130 is really getting a work out

the first on 01.11.2006 was put out only to fix a FP snagit problem only..no new defintion.

SEE HERE..
»Adaware DEFs of SE1R129 26.10.2006 -- False Positives Again?

the second on 02.11.2006 was the real meat and potatoes update with NEW definitions for many bad boys..

the third on O6.11.2006 was put out to fix the false positive in Softomate Toolbar and Ad-Popper..no new definitions.

from the persective I can see why they stayed with the same
SE1R NUMBER.
--
Gladiator Security Forum »www.gladiator-antivirus.com/ Missing Kids »www.missingkids.com/


Jrb2
Premium
join:2001-08-31
kudos:3

1 edit

Hey John, old friend,

I definitely understand what you're saying !!!



Name Game
Premium
join:2002-07-07
North Myrtle Beach, SC
kudos:6

I think it all comes down to their internal build number for an update.. this one for 06:11:2006 seems to be 163. Possibly for a certain 'window' of time they might add or change code and make it available on the server for users at different dates..before they even change the SE1R..and since some users do manual updates while other might have it set for auto..some users might not ever run into the false positives..depending when they knocked on the server door...but I am sure internally they 'roll up' all the code in one neat buddle..before they go on to a new number..they are serving the whole world ..and they still have a free product that has many tools imbedded if you use the product to its fullest extent..many do not use those tool or even know what the results means..but when you do learn..it's fun and great diagnostic tools.
--
Gladiator Security Forum »www.gladiator-antivirus.com/ Missing Kids »www.missingkids.com/


Jrb2
Premium
join:2001-08-31
kudos:3

quote:
I think it all comes down to their internal build number

~grin~ I have been saying the same thing

However, thinking only in generally from a perspective of (let's call it) data integrity: the moment a definitions-file has been changed, that moment its name has to be changed too.
If you chose to use all kind of different names, then you are simply asking for troubles. Why? Because you have to keep up with those changes.

Let's take an example:
Just the zip-code of a state-city-street-address.
There has to be one and only one place where that info is stored. Not two, because that is asking for troubles.
Of course I know that this is not a very good example, but I guess you get a feeling what I'm saying.

OK, let's go back to my issue.
I really wonder whether it is a good choice to identify a definitions-file by:
1. SE1R NUMBER.
2. SE1R NUMBER + date.
3. internal build number.
In my humble opinion that is not a good choice.
Once again: it is asking for troubles.
You have to be consistent (that is probably not the right English word...).
The moment you change a definitions-file (and you have a name for that file), you have to change that name. If you choose to have several names for it, then you are asking for troubles.
So please, make it yourself easy: use one and only one file-name for your definitions-file.

Now about different servers:
Yes, I have seen the same issue long ago with the TDS-3 definitions and update-servers.

Now about what has been causing this recent issue:
I really don't know.
I don't know how Ad-Aware checks in itself for a new definitions-file.
What is triggering it:
1. SE1R NUMBER.
2. SE1R NUMBER + date.
3. internal build number.
4. MD5 checksum
5. ?


jabarnut
Light Years Away
Premium,MVM
join:2005-01-22
Galaxy M31
kudos:2

4 edits

reply to Gemstone
For the life of me, I'll never understand why people get themselves all tied up in a knot when this program has an occasional update problem.

I've had it for years and for the most part it updates flawlessly.

So every once in a blue moon there is a server (or other problem), that causes a delay in updating the definitions file.....big deal.

Now here I am, only one day later, and everything updated just fine to SE1R131 09-11-2006 within the program.

But every time this happens we hear something to the effect of:
"Well, I've had it with this program"
"Why should I pay for this #%*t if the free version is crap".

The few times I've seen a problem, it is ALWAYS resolved within a day or two...I don't worry about it.

If the security of your computer is in dire danger simply because a definitions file of this program is slightly out of date, I feel sorry for you.

If that's the case, do yourselves a favor and don't use it anymore....it sure ain't worth getting an ulcer over.
--
I had a life once.....now I have a Computer and a Modem.



bjbdbest
Premium
join:2003-03-23
OuttaMyMind
kudos:3

1 edit

reply to Gemstone
Agreed jabarnut...Eveything working fine now...


DrDemento

join:2005-07-25
Brick, NJ

reply to Gemstone
Whatever the problem was, it sure seems fixed now. Just updated my 3 computers flawlessly to 11/9/06 build 163. It is nice however to have a forum like this so that when a problem does develop one can see all the posts and realize that the problem lies with the company and not the individual.



penguins4evr
Premium
join:2002-01-17
kudos:1

reply to Gemstone
The update is back up and working just fine here.
--
Team Discovery


Stoffe

join:2006-02-03
UA

reply to Gemstone
Thanks Jabarnut et al.,

Yes, even we have hiccups now and then.

The small irritations association with these hiccups will be well worth it in the end as we now (and I mean today!) have a complete server overhaul with extreme levels of bandwidth to take care of our definition file updates – and to take care of our users.

This…in preparation for an explosion in our Security Center services! Keep your eyes peeled!

And, to address how we keep ourselves in check as asked by Jrb2 – this new server overhaul also means that our beta definition files are back online (they were on hiatus over the past several releases as we migrated servers and information). That’s one of the steps for keeping ourselves in check…and for others to also participate in keeping us in check.

Don’t forget, it’s a united effort. So if you want to be a part of the solution, join the beta testers today at »www.lavasoft.com/support/securit···base.php

//LS Stoffe


Jrb2
Premium
join:2001-08-31
kudos:3

Thanks LSStoffe for explaining.

I would like to offer my apologies to Lavasoft and all others.
I was wrong. It would have been far better if I had not posted like I did.

Sorry again !!!
Best regards, Jan.



major marco
Res Firma Mitescere Nescit
Premium
join:2003-02-13
Stepford, CA

reply to jabarnut

said by jabarnut:

For the life of me, I'll never understand why people get themselves all tied up in a knot when this program has an occasional update problem.

I've had it for years and for the most part it updates flawlessly.
So because the sw works 100% so flawlessly for you 100% of the time, by your logic, therefore the rest of us should not say a word when it does malfunction. And why? Because you don't want to hear about it. Yes, that is quite the compelling reason for me. Note to self: Always check with jabarnut first before expressing an opinion.

said by jabarnut:

So every once in a blue moon there is a server (or other problem), that causes a delay in updating the definitions file.....big deal.
Yes, actually, it IS a big deal to some people. That you don't happen to be one of them is not a reason for me or anyone else for that matter not to have an opinion about it. Tell me again who put you in charge of who gets to have an opinion about any given thing and under which circumstances versus not?
--
The Toll



jabarnut
Light Years Away
Premium,MVM
join:2005-01-22
Galaxy M31
kudos:2

Well, I did say 'for the most part' not '100% of the time'.

But thank you for the kind words just the same!

And please, try to go easy on that ulcer...ok?

Hope you have a nice day

***Note to self: Always check with jabarnut first before expressing an opinion.



Name Game
Premium
join:2002-07-07
North Myrtle Beach, SC
kudos:6

said by jabarnut:

Well, I did say 'for the most part' not '100% of the time'.

But thank you for the kind words just the same!

And please, try to go easy on that ulcer...ok?

Hope you have a nice day

***Note to self: Always check with jabarnut first before expressing an opinion.
It's lots more fun playing with the SE1B beta updates..

»www.lavasoft.com/support/securit···er/blog/

But even when there is a glitch with final release it gets fixed fast.

»www.lavasoftsupport.com/index.ph···try21719
--
Gladiator Security Forum »www.gladiator-antivirus.com/ Missing Kids »www.missingkids.com/


altkon

@dsl.hol.gr

reply to CalamityJane
And the dat file and the defs.ref is located at /public/wu.dat or public/defs.ref

For example: 82.99.19.11/public/defs.ref

I was able to locate the file from above IP number and save to my download files but then I cannot open to update definitions.Please let me know how to do it.
Thanks
Regards
altkon



Name Game
Premium
join:2002-07-07
North Myrtle Beach, SC
kudos:6

3 edits

Quote:

"We have changed the address for the dat text files that Ad-Aware is looking for.

You could always see if the servers are up.

The are located at 82.99.19.xx and xx is 11 to 17

[Servers]
server0=82.99.19.11/public/defs.ref
server1=82.99.19.12/public/defs.ref
server2=82.99.19.13/public/defs.ref
server3=82.99.19.14/public/defs.ref
server4=82.99.19.15/public/defs.ref
server5=82.99.19.16/public/defs.ref
server6=82.99.19.17/public/defs.ref

And the dat file and the defs.ref is located at /public/wu.dat

Ex 82.99.19.11/public/wu.dat
"

see also this thread
»www.lavasoftsupport.com/index.ph···559&st=0

you will not be able to open the defs.rep..what you want to do is copy and paste it into your folder called Ad-Aware SE Personal..if you have the free version.

--
Gladiator Security Forum »www.gladiator-antivirus.com/
Missing Kids
»www.missingkids.com/



altkon

@dsl.hol.gr

Agreed "Name Game". Thanks your tip..
My Ad-aware SE Personal definition file Update, is manually back up and working fine now.

As for your "82.99.19.11/public/wu.dat "
Comes out to be a 790 byte file for Nero Media Player.
Therefore I dont touch it.

What I did was locate server from :
"82991911/public/defs.ref", save it to my PC and then copy and paste into folder called Ad-Aware SE Personal.
Thanks a lot.
Regards,
altkon


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