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Forums » US Cable Support » Charter HSI/CATV » Charter HSI Line Monitoring - It's free
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Links: ·Charter Line monitors ·Help us help you ·Are you Infected? ·Ph Svc Areas ·Atlantic BB FORUM
page: 1 · 2 · 3 · 4 · 5 · 6 · 7
AuthorAll Replies


FREEZE32

@charter.com		reply to skj
Re: Charter HSI Line Monitoring - It's free

Wow... The person in my area has the same high latency issue that I am having. What a cool tool!
to forum · permalink · 2008-01-14 23:01:00 · Reply to this


BinaryXtreme

join:2004-04-20
Sparks, NV		 What is your latency?

»/monitored/detail
to forum · permalink · · 2008-01-21 11:40:31 · Reply to this


MrMike
Premium
join:2008-02-02
clubs:		reply to skj
Okay, all set up and pingable.
to forum · permalink · · 2008-02-02 17:02:22 · Reply to this


skj
Welcome to the far side of reality
Premium,Mod
join:2002-04-04
Atlanta, GA		 Invite sent.
to forum · permalink · · 2008-02-02 19:21:22 · Reply to this


MrMike
Premium
join:2008-02-02
clubs:

1 edit		 Thank you.

The connection section setting up line monitoring asks for an email address for alerts. Is this something I should fill in and if so, with my address or something else?

Also I upgraded to a premium account, but the monitor is still under a basic account setting, does this matter?
to forum · permalink · · 2008-02-03 05:43:18 · Reply to this


MrMike
Premium
join:2008-02-02
clubs:		reply to skj
Sorry, I see all I had to to is read the FAQ for those questions.
to forum · permalink · · 2008-02-04 20:58:58 · Reply to this

Slagathor

join:2002-01-07
Merrill, WI

reply to skj
Do I need to be in a group what ever for the Charter line monitoring????

Just signed up tonight, reading the faq right now.

(havent gotten into trouble in a while so I thought I would post WHILE I am reading, just in case.....heh )
to forum · permalink · · 2008-02-12 18:56:50 · Reply to this


skj
Welcome to the far side of reality
Premium,Mod
join:2002-04-04
Atlanta, GA		 I have sent you an invite so you can join the line monitoring group.
to forum · permalink · · 2008-02-12 21:38:48 · Reply to this


RKBA

join:2001-12-30
La Crescenta, CA

reply to skj
I'm with markopoleo as far as becoming "pingable." I keep remembering the time when the two Charter techs came out to install my broadband cable. Everything went well until one of the techs asked if he could hook up their cable box directly to my computer as they normally do (bypassing my router), so that he could show the new-hire how things are "normally" connected. About 20 seconds later my anti-virus program popped open a window warning of some sort of virus or trojan attack. That was the very first time that had ever happened, and although my software firewall caught and stopped the "attacker", I am VERY hesitant to make my router pingable.

Has anyone else using line monitoring had trouble with viruses, trojans, etc? Thanks.
to forum · permalink · · 2008-04-25 10:35:48 · Reply to this


pomfret
Who? Me?
Premium
join:2002-02-22
Pomfret Center, CT
clubs:
·Charter VOIP
·Charter Pipeline
said by RKBA See Profile :

Has anyone else using line monitoring had trouble with viruses, trojans, etc? Thanks.
I'm surprised there's been no response to this yet. Making your router "pingable" doesn't change the fact that your equipment is still sitting behind your router. It will show a "I'm home" signal to anyone scanning your IP, which is debatable in terms of security.

The reason your software firewall triggered when the tech hooked up the modem directly is because he bypassed your router which was blocking most (if not all) of the every day nonsense that is the world of viruses and trojans seeking new victims.

Since the average home router doesn't allow inbound connections w/o an associated outbound request (unless you configure it otherwise), these "attacks," or scans never make it to the software firewall on your computer(s), so no "alarms" are ever triggered.
to forum · permalink · · 2008-05-11 17:08:51 · Reply to this

chief1983

join:2008-05-15
Saint Louis, MO		reply to skj
I'd like an invite please.
to forum · permalink · · 2008-05-15 11:20:35 · Reply to this


skj
Welcome to the far side of reality
Premium,Mod
join:2002-04-04
Atlanta, GA		 Welcome to the site chief1983 See Profile. Have you set up your line monitor?
to forum · permalink · · 2008-05-15 11:53:20 · Reply to this


rwong48

join:2002-11-10
San Jose, CA
clubs:		reply to skj
I'm already being monitored (issues started occurring 2 nights ago!) - how do I get into the group?
to forum · permalink · · 2008-05-18 02:33:22 · Reply to this


skj
Welcome to the far side of reality
Premium,Mod
join:2002-04-04
Atlanta, GA		 Your invite has been sent.
to forum · permalink · · 2008-05-18 08:05:48 · Reply to this

eDaddyo

join:2005-09-11
Valencia, CA		reply to skj
I'd like an invite!
to forum · permalink · · 2008-06-02 23:22:52 · Reply to this


skj
Welcome to the far side of reality
Premium,Mod
join:2002-04-04
Atlanta, GA		 Do you have your line monitor set up?
to forum · permalink · · 2008-06-03 07:13:02 · Reply to this


skj
Welcome to the far side of reality
Premium,Mod
join:2002-04-04
Atlanta, GA		 reply to skj
(topic move) Charter HSI Line Monitoring - It's free

Moderator Action
The post that was here, has been moved to a new topic .. »Need help to become pingable
to forum · permalink · · 2008-06-03 10:06:15 · (locked)

cmajkrzak
Premium
join:2007-02-13
Monticello, MN
clubs:		reply to skj
Re: Charter HSI Line Monitoring - It's free

Have the monitor setup, we'd love an invite, sent you a pm about it also.
to forum · permalink · · 2008-07-11 12:04:00 · Reply to this


skj
Welcome to the far side of reality
Premium,Mod
join:2002-04-04
Atlanta, GA		 Your invitation has been sent.
to forum · permalink · · 2008-07-11 13:25:53 · Reply to this
Forums » US Cable Support » Charter HSI/CATV
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