Tigarduser
join:2006-11-11
Portland, OR
1 edit | Automatic Speed Upgrade?
Hi all,
I have had FIOS for about 4 months and love it
When my neighbor was having it installed the tech said that
the 15 meg will automaticly be upgraded at no cost
to 20 and the 5 will be upgraded to 10 in a few months.
Any truth to that?
thanks |
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nycdave
Premium,MVM
join:1999-11-16
Melville, NY | Nope. There have never been any 'automatic' upgrades - you always have to call and ask. And don't get your hopes up for a speed increase in OR, even in a few months... |
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batsona
Maryland
join:2004-04-17
Ellicott City, MD
 ·Verizon FIOS
 ·Vonage
| reply to Tigarduser
The rule of thumb, is still that people will get upgrades in their service if the incumbant cable operator in the area offers similar, or higher service, for similar, or lower price. All other markets where Verizon still has a 'unique' product will not see upgrades. Do I have it right? |
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patcat88
join:2002-04-05
Jamaica, NY
| said by batsona  :The rule of thumb, is still that people will get upgrades in their service if the incumbant cable operator in the area offers similar, or higher service, for similar, or lower price. All other markets where Verizon still has a 'unique' product will not see upgrades. Do I have it right? Yes. |
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Tigarduser
join:2006-11-11
Portland, OR | reply to Tigarduser
thanks for the swift reply everyone. |
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Edrick
Premium
join:2004-09-11
Orlando, FL
| reply to Tigarduser
So much for verizon leading the way into the future with fiber optics turns out we're just like any other ISP :-P You'll see feature / speed improvements ONLY if we're forced into it because some other company can beat us.
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Ricky SmithVerizon FIOS User15 Mbit Down 2 Mbit Up |
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JohnA
Premium
join:2003-09-16
Pittsburgh, PA
| said by Edrick :So much for verizon leading the way into the future with fiber optics turns out we're just like any other ISP :-P You'll see feature / speed improvements ONLY if we're forced into it because some other company can beat us. Sour grapes???? You've got the best connection you've ever had, at speeds available that were a dream a few years back. Only one cable company in a Verizon area has stepped up with speed offers that were designed to compete. It's the Comcasts and TWs, who for all their great rhetoric about what they can do and welcoming competition, haven't stepped up to the plate. If and when they do, you'll see what you want.
Would you be happier if Verizon sat on their hands in OOL territory, without responding with competitive speed offers? Sure, we all want to see higher speeds, but whining about it continuously won't make it happen. Makes you sound like the people who continuously complain that their neighborhood is ideal for FiOS, and they don't have it yet. You've got the loaf of bread those people want tucked under your arm, yet you want the loaf that NY and NJ have.
When the cable company gets off their butt and attempts to compete, like OOL did, you'll see better speeds and prices. Then those that still can't get it, simply because of where they happen to live, will feel even more left out, because cable only competes where FiOS shows up. I think we're just a little too smug about the fact that we happen to live in a CO service area where Verizon felt the ROI will come quicker than the places where those who can't get it yet happen to reside. |
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tp0d
yabbazooie
Premium
join:2001-02-13
Carnegie, PA
clubs:
1 edit | **golf clap** for JohnA
lol.. heavy stuff man.. wow
-j |
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Xidus
join:2002-03-05
| reply to JohnA
said by JohnA :Sour grapes???? You've got the best connection you've ever had, at speeds available that were a dream a few years back. Why such a long rant? It's an accurate observation. Verizon's FIOS infrastructure can handle much more then they are currently offering residential customers yet they only offer just enough to compete with local ISPs. And I would not say these speeds were a dream, just a matter of location. They still are behind some areas of the world.
»en.wikipedia.org/wiki/Broadband_···orldwide
(see: hong kong, japan, Sweden) |
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GeekNJ
Premium
join:2000-09-23
Waldwick, NJ
| I can tell you that there's probably good reasons, some technical and some marketing, on why you don't want to give someone the absolute most you could.
As an OOL customer we had 10mb for $30/mo when folks were lucky to get 3mb. When I left OOL, we had 10mb when others were moving toward 10mb as well. In the 4 years I had OOL, I never had a speed increase and my price went up a bit. The price didn't go higher then other ISPs, but if your price kept rising and your speeds didn't, while you saw others get faster speeds for the same cost, it psychological annoys some.
It doesn't change, as JohnA noted, that you have no issues with what you have, you just want more and you want more for less. Human nature. There's no noticeable speed difference for me between 10/1 which I had with OOL and 20/5 which I have with Verizon for 98% of the things I normally do throughout the day. Now if they gave me 20/5 for $10/mo less would I be upset, heck no.
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Tweaked your connection? | Mail Parse | Speed Converter |
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TheOtherPete
join:2001-06-28
Boyds, MD
| reply to Xidus
said by Xidus :said by JohnA :Sour grapes???? You've got the best connection you've ever had, at speeds available that were a dream a few years back. Why such a long rant? It's an accurate observation. Verizon's FIOS infrastructure can handle much more then they are currently offering residential customers yet they only offer just enough to compete with local ISPs. And I would not say these speeds were a dream, just a matter of location. They still are behind some areas of the world. Its irrelevent what other people in the world have, all that matters is what alternatives an individual person has access to and at what price.
Its amazing how so many people think that VZ should just give and give without regards to cost. Verizon isnt a charity - its a business and its run like one. I suspect many of the whiners that post about not getting more for free have no idea what it means to run a business.
And like was posted earlier, be happy with what you have not what you don't have. In many parts of the country people would love to get even the "slow" Verizon service. |
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wmcbrine
Touched by His Noodly Appendage
join:2002-12-30
Laurel, MD
| said by TheOtherPete :Its amazing how so many people think that VZ should just give and give without regards to cost. It's not at all without regard to cost. When people see Verizon offering a certain speed at a certain price in one area, they think "obviously they can do it there and be profitable, so why don't they do it here?". Now, maybe they're wrong to think that -- maybe Verizon is selling that service at an unprofitable rate, with the intention of jacking up the price once they drive their competitors out of business. But that's not exactly a situation that would gain Verizon sympathy, either. |
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TheOtherPete
join:2001-06-28
Boyds, MD
| said by wmcbrine :said by TheOtherPete :Its amazing how so many people think that VZ should just give and give without regards to cost. It's not at all without regard to cost. When people see Verizon offering a certain speed at a certain price in one area, they think "obviously they can do it there and be profitable, so why don't they do it here?". Now, maybe they're wrong to think that -- maybe Verizon is selling that service at an unprofitable rate, with the intention of jacking up the price once they drive their competitors out of business. But that's not exactly a situation that would gain Verizon sympathy, either. Did you ever notice that they charge more for a hamburger at a ballpark or airport then in your local hometown?
Obviously they can be profitable selling it at the lower price, so why don't they charge the lower price at those places as well?
VZ is a public company. The people who run the company have a fiduciary responsibility to the owners of the company - e.g. the shareholders. Their goal is to make as much money as possible. If they thought they could make more money by offering everyone faster speeds at the same cost they would. |
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Draganta
join:2004-12-16
Oakland Gardens, NY
| It's natural human behavior to whine. Lets face we are getting the best service available. If Verizon offers the customers the true speed, then how will they make money. Their back-end may not be able to handle that high of a speed.
Just to mention to the person who commented on how China is faster, it's the US Department of Justice to blame. If they didn't break up AT&T in the 80s, the US would have much faster speeds by now. |
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GeekNJ
Premium
join:2000-09-23
Waldwick, NJ
| said by Draganta :Just to mention to the person who commented on how China is faster, it's the US Department of Justice to blame. If they didn't break up AT&T in the 80s, the US would have much faster speeds by now. If it was just AT&T, I wonder how much per minute I would be paying for long distance?
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Tweaked your connection? | Mail Parse | Speed Converter |
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majortom1029
join:2006-10-19
Lindenhurst, NY | reply to Tigarduser
Why are you guys complaining? yes we have High speeds in the nyc area (between cablevision and fios) but you could be in a lot worse position. |
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Xidus
join:2002-03-05
| reply to TheOtherPete
said by TheOtherPete : Its irrelevent what other people in the world have, all that matters is what alternatives an individual person has access to and at what price. It's relevant to show what we could have, but don't. America's unregulated broadband duopoly is hurting us. We've fallen to 19th place in broadband when we could be in the top 5. We have fewer choices for internet service then we had 8 years ago. |
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TheOtherPete
join:2001-06-28
Boyds, MD
| said by Xidus :said by TheOtherPete : Its irrelevent what other people in the world have, all that matters is what alternatives an individual person has access to and at what price. It's relevant to show what we could have, but don't. America's unregulated broadband duopoly is hurting us. We've fallen to 19th place in broadband when we could be in the top 5. We have fewer choices for internet service then we had 8 years ago. Blah, blah, blah - pointless rhetoric that has nothing to do with this thread.
If you think you could do it better then start your own ISP, run your own fiber and then see how you feel about giving your customers upgrades for free. |
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GeekNJ
Premium
join:2000-09-23
Waldwick, NJ
| said by TheOtherPete :said by Xidus :It's relevant to show what we could have, but don't. America's unregulated broadband duopoly is hurting us. We've fallen to 19th place in broadband when we could be in the top 5. We have fewer choices for internet service then we had 8 years ago. Blah, blah, blah - pointless rhetoric that has nothing to do with this thread. If you think you could do it better then start your own ISP, run your own fiber and then see how you feel about giving your customers upgrades for free. Better yet, I want the service for free and all upgrades for free. And I want it to be 1GB/1GB up/down. And can you do it by tomorrow.
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Tweaked your connection? | Mail Parse | Speed Converter |
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jdoe7890
thumbs down from:
TheOtherPete
|  reply to TheOtherPete
said by TheOtherPete :If you think you could do it better then start your own ISP, run your own fiber and then see how you feel about giving your customers upgrades for free. It is obvious that you work for Verizon. Why dont you go and work on some more installs and not waste time trolling the forums. |
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