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Forums » US Cable Support » Inside Insight » Packet loss in Louisville, Jefferson CO area
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Broadband 10.0 Sneak Preview! »
« [Internet Line Quality] lossy router watch notice level 3  
AuthorAll Replies

NormanS
Premium,MVM
join:2001-02-14
San Jose, CA
reply to petey_
Re: Packet loss in Louisville, Jefferson CO area

It looks like your packet loss is just at 2%. All that other stuff doesn't count.
--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum

petey_

join:2003-06-14
Fairdale, KY
that is true but when the packetloss hits I can not do anything. It fluctuates from 2%-10% packetloss it is all random.

NormanS
Premium,MVM
join:2001-02-14
San Jose, CA
The 2% loss is on your end. Something is happening between your router and your Insight gateway...
--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum

petey_

join:2003-06-14
Fairdale, KY
SO that means it is insights problem correct? Since I have done everything possible on my end as in new modem/diff router/using no router at all.

NormanS
Premium,MVM
join:2001-02-14
San Jose, CA
·Pacific Bell - SBC


1 edit
If you have eliminated your equipment, then yes. Insight has set up group line monitoring. It should be free. From the links at the top of the Insight forum landing page:

»/testhistory?view=29

Shows what the results look like. Go here to sign up:

»Insight Line Monitors - Open Sign-Up

So far, I have seen this for Comcast, Charter, and AT&T West, as well. I have set up for AT&T West, though I am not seeing any trouble.

This will show a continuous result over a 24/7 period. Note that the green band shows the latency, and the blue line the packet loss (at your end). If the Insight forum has given this to you, maybe you can use it for better assistance.
--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum
Forums » US Cable Support » Inside InsightBroadband 10.0 Sneak Preview! »
« [Internet Line Quality] lossy router watch notice level 3  


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