LesZ
join:2006-08-23
Scales Mound, IL
3 edits | reply to skydoc2
Re: [HN7000S] Hughes new way of throttling my downloads is...
Tascha,
I am also on IA6 and 1216. For several weeks, I had the same problem. For a period of a few hours, my modem would lose its ability to connect. When it did reconnect, perhaps 15-20 minutes later, it would work fine for 10-15 minutes. Then it would lose the ability to connect again. This would go on for a few hours. Then, it would be ok for a while. Then, perhaps a day later, it would start over.
As could be expected, Hughes tech support was of no help.
What I discovered, on my own, was that, when the problem was happening, my modem was not able to connect with the web accelerator address. Addresses starting with 066.... seemed to be the problem. While it was a pain in the neck, the only solutions I found were to either reboot the modem or to go to the turbo page configuration (»192.168.0.1/fs/advanced/advanced.html) and do a turbo page tear down. If it tried to connect to a different
address, then it would be fine.
Even though Hughes tier 3 and tier 4 never said that there was a problem on their end, I had assumed that they had fixed something because I haven't had the problem for the last 3 or 4 weeks. Instead, for the last 3 or 4 weeks, they seem to have been doing "load balancing" on my gateway. My interpretation of "load balancing" means cramming more customers onto the gateway. During the last 3-4 weeks, my
"peak hours" slow downs have increased from about 4 to about 7 hours per day, and my speeds during those times have dropped from the 400-600 range down to, now, usually between 100 and 200.
By the way, I like your "gonna start paying up to $79.99".
It would be nice if we could say that "we don't guarantee a payment amount" and if we could pay commeasurate with the % of our advertised service that we actually receive. If I had the ability to re-write my contract with Hughes, in large print, I'd say that "they can typically expect payment of
$79.99", but, in much smaller print and much further down the page, I'd say "but the amount of payment is not guaranteed". Then, at the end of the month I could remit
$29.99 to them.
Les
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7000S,.74m, 1W, Pro+ Plan, IA6/1216 |
