rob2006
join:2006-11-07
Austell, GA
1 edit | comcast Big issues help
Frequency 687000000 Hz
Signal to Noise Ratio 34 dB
QAM QAM256
Network Access Control Object ON
Power Level 0 dBmV
is that bad signal . i keep getting disconnect.
3 maintance guys came to my house and 4 techs and it never gets fixed
Mod Note: See also --> »comcast p2p problems 1 |
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Johkal
Cool Cat
Premium,MVM
join:2002-11-13
Happy Valley
clubs: | Your Upstream signal info is missing. |
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rob2006
join:2006-11-07
Austell, GA
| Downstream Value
Frequency 687000000 Hz
Signal to Noise Ratio 34 dB
QAM QAM256
Network Access Control Object ON
Power Level 0 dBmV
The Downstream Power Level reading is a snapshot taken at the time this page was requested. Please Reload/Refresh this Page for a new reading
Upstream Value
Channel ID 2
Frequency 31000000 Hz
Ranging Service ID 3019
Symbol Rate 2.560 Msym/s
Power Level 28 dBmV |
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Johkal
Cool Cat
Premium,MVM
join:2002-11-13
Happy Valley
clubs:
 ·Comcast Digital Vo..
 ·Comcast
·Vonage
2 edits | Upstream power Level at 28 dBmV is too low. Your Downstream & SNR are good.
Recommended upstream signal levels are +35 dBmV to +52 dBmV.
»/faq/comcast/2···ems#7124
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Write me up a 125.......I Can't Drive 55 »redrocker.com/ »cabowabo.com/ |
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rob2006
join:2006-11-07
Austell, GA | well they sent out lots of techs. they do useless stuff just test the signal and dispatch a maintenance guy. its the 3 rd maintenance guy who comes here. and problem is still really bad. i get very slow connections and drops. |
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Johkal
Cool Cat
Premium,MVM
join:2002-11-13
Happy Valley
clubs:
·Comcast Digital Vo..
·Comcast
·Vonage
| Call the Executive Complaint Center:
Comcast Cellular Communications
1500 Market St
Philadelphia, PA 19102-2100
(215) 665-1700
»/faq/comcast/2···ng#11091
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Write me up a 125.......I Can't Drive 55 »redrocker.com/ »cabowabo.com/ |
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cbvgsd
@comcast.net
| reply to rob2006
most likely a line problem and it's up to the maintnance guys to fix it. Now of course Comcast is run so piss poor that it's easily out of the maintnance guy's hands and they might be passing it on due to plant design and nothing happens. It's a very common practice with comcast |
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rrrrrrrrrrrrrrr
@comcast.net | thanks . |
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manfrommars2
Premium
join:2003-04-05
White Pigeon, MI
·ViaTalk
| Not trying to high jack the thread but just wanted to share my levels. I have the SB5120 modem and also have a very low upstream PL. However, I've been running without problems for over a year. I refuse to try to get it corrected because it took three visits before they would admit I had a very bad upstream power level and finally fixed it.
Downstream Value
Frequency 765000000 Hz
Signal to Noise Ratio 36 dB
QAM QAM256
Network Access Control Object ON
Power Level 5 dBmV
The Downstream Power Level reading is a snapshot taken at the time this page was requested. Please Reload/Refresh this Page for a new reading
Upstream Value
Channel ID 2
Frequency 31600000 Hz
Ranging Service ID 419
Symbol Rate 2.560 Msym/s
Power Level 27 dBmV |
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rob2006
join:2006-11-07
Austell, GA
1 edit | hey same as me same modem. i still have the problem, wish it got fixed
Mod Note: Please, let's keep it in one thread ---> »comcast p2p problems 2 sortofageek  |
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