BOGBS
Set It, And Forget It
Premium
join:2004-05-11
Saco, ME
 ·RoadRunner Cable
 ·Vonage
 ·Great Works Internet
edit:
November 24th, @02:48PM
| What about customers?
While this is mostly a PR thing from Qwest, they do have a point. If the customer chooses to switches back to either a CLEC, or Qwest from Cox.. it's often made more difficult. I know this, as TimeWarner used to do this when they initially started offering phone, at least around here. This included cutting phone drops, cropping premise wires too short, and several other things that make for fun when reconnecting to another service, if the customer decides to change to another voice service. This sometimes can result in cost to the customer. |
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hottboiinnc
Kyle
join:2003-10-15
Toledo, OH
·buckeye cable
| I changed back to landline after using Digital phone from TWC. After TWC cut the lines coming from the NID of ATT I had to have ATT just come out and hook it back up. It was done a day or two later. Wasn't a "problem" just something they do to connect their digital phone modem up to your entire house; you would do some what the similar thing if you wanted to hook up Vonage or another VoIP to your house; just wouldn't cut the telco cables.
TWC & Comcast and Cox cut the cables to protect their investment in their modem. It has a higher risk of someone plugging that line back in from the Telco by accident and causing the modem to catch fire or what ever it could do with the electric power out of the line. I would do the same thing. Why replace a modem that you don't have to just because someone like Qwest could get pissed off and plug it back in. |
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reddog6102
Premium
join:2006-02-04
Jeffersonville, IN
| here in kentucky the local cable co does similiar destruction of telco property by cutting burried drops at the ground and bellsouth has to go replace the whole line or splice it wich takes even more time.telco interfaces have a test jack in them to make it simple to disconnect inside wiring from telco facilities.it not done every time but when its done they do it with mallicious intent! |
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hottboiinnc
Kyle
join:2003-10-15
Toledo, OH
·buckeye cable
| How do you call disabling the NID malicious intent? because its the cable company? Would you rather have this done or be responsible for a Voice Enabled modem that the cable co can charge you $500 for if something goes wrong with it at your house that isn't part of normal wear and tear on it?
Sorry but I pick having the line fully disconnected. TWC Mid-Ohio here used to tell you that they would disconnect the line from the telephone lines before doing anything when they show up. It prolly depends on the tech but at least some tell you. But if you are changing to the Cable Co for their services due to price and features you shouldnt have a problem with this. Even an visit from the LEC can fix this disconnect. Takes 5 minutes to hook back up. |
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