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johnlvs2run
join:2006-04-08
Santa Maria, CA
 ·magicjack.com
| When it smells like a fish, it's a fish.
I signed up and paid for 1 year in advance, at the price that was advertised on their web page.
At the end of the sign up process, a screen popped up confirming my order, except it was not the price advertised, it was quite a bit more. I posted on the forum about this at the time, and quite a few others were having the same problems with VT, i.e. they advertised one price to suck you in, then they jacked it up and switched you to something else during the sign in process.
Trying to tell me I signed up for one month, when I paid the full price in advance for a year is ridiculous, and the type of misleading and deceptive advertising at which VT apparently excells.
Don't be fooled by VT reps posting here in the ratings and also on the forum. They were doing the same thing when I signed up 7 months ago and are still doing it here now. The VT web site is also much the same as it was then.
Don't be fooled by their deceptive advertising.
And take a look at the ratings. The VT per month rate is suggested as being very low but it isn't. The SR rate is much lower.
I went with SR and am very happy with them. After reading through all the complaints with VT and Vonage jacking up the prices, I'm convinced there is no better company out there than SR.
Another thing is that if you signed up for a "free 2nd year" with VT, beware. A VT rep told me after I had signed up that I could only get the so called free year if I signed up for another yearly term before the end of the first year. Then after I had signed up for an additional year, they would give me the free year. Also the rep was confused about this - though most of the confusion seemed to be trying to explain it to me. Sound confusing to you????? You bet it is.
I have chosen to go with a company that is honest, and will never deal with someone like VT.
Who you deal with is your choice. Good luck | |
ptrowski
Got Helix?
Premium
join:2005-03-14
Putnam, CT
clubs:
 ·AT&T DSL Service
·ViaTalk
| Again, did you receive your adapter? Everything seems to point to the fact that you did not actually receive the adapter, but was put off with the fact that you had to pay in advance and was not aware of that fact. And saying call quality to a CS rep was bad while using your own non VT phone is a stretch.
Hell, in that case I will start a SR review. | |
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