johnlvs2run
join:2006-04-08
Santa Maria, CA
 ·magicjack.com
| reply to ptrowski
Explanation - Stop the Excuses
said by ptrowski  :Which of course makes sense to rate them of call quality, reliability, ease of set-up etc... The VT call quality was terrible. I could hardly hear the rep, kept telling him this and asking him to speak up or turn up the sound. He would reply, "how's this?", which was no better. He said a lot of people were complaining about not being able to hear them.
The last time I checked, call quality is call quality?
The easy of set up obviously sucked big time. It was not easy to set up at all. In fact, I cancelled with them, because they weren't measuring up to the misleading statements on their web site.
IMO that is not reliable.
In any case I cancelled with VT, and went with a company that IS reliable, i.e. SunRocket and I am very happy with them. Every part of their operation, service, call quality, reliability and helpfulness has been excellent and continues to be such.
I had a bad feeling with VT, from them trying to screw me in the seconds right after I had signed up with them to even now today, long after I cancelled the order. If you want the same then go ahead and do business with them.
However, if you want to be happy with the company you have signed up with, then I'd stay far away from VT.
Personally I am very happy with SR, and plan to stay with them for a very long time, as long as they are maintaining their excellent standards.
Good luck. |
