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Timmn

join:2000-04-23
Tinley Park, IL

reply to dksteve
Re: question about your service

It's still doing it, although it has gotten better, it no longer stalls.

I've been making some observations, when the download first starts, I get a burst of really high speed, then it makes a rapid decrease in about the first 10 seconds, then it will slowly decrease for the rest of the download.

The AT&T techs say that the initial burst is normal.

I've found that if I pause the download for a second or two the speed will increase, and then, almost immediately, start to slowly decrease again.

I've never run into anything like this before, its done it with several different routers, and 2 different computers.

dksteve

join:2002-11-19
Pasadena, CA
Tim how many lights are are green on the modem when you are doing this download???
--
Pasadena, CA

Timmn

join:2000-04-23
Tinley Park, IL

The lights on the modem are as follows:

Power - Green
Ethernet - Green
DSL - Green
Internet - Off*
Activity - Flashes Green

* Every once and a while, the Internet LED will turn Green and flash at a steady rate, but mostly, it's off. It's off as I type this.

dksteve

join:2002-11-19
Pasadena, CA
the modem lights you describe are normal for a 5100/4100 dsl mdm is working with a router, its called brideg mode. next ? are you using winxp service pack 2 or what operating system are you using???

Timmn

join:2000-04-23
Tinley Park, IL

I'm using two different(?) operating systems when I download, Win XP Home, and Win XP Pro x64. Normally, I use the x64 computer more than the other. (That one is mine, the Home machine is for everyone else)

Before you ask, the Win XP Pro x64 operating system came bundled free with the motherboard/processor I bought.

dksteve

join:2002-11-19
Pasadena, CA
did the equipment that was bundled with winxp pro also have anti virus software like Norton or MaCafee and if so is the windows firewall off???

dksteve

join:2002-11-19
Pasadena, CA
reply to Timmn
On your modem, because your using a router which is most likely in bridge mode the internet light will not be on thats the modem's normal state for bridge mode use. Your router most does you authentication when connecting to the net.

Timmn

join:2000-04-23
Tinley Park, IL


edit:
December 8th, @11:30PM

No, there was no anti-virus software with it, just an OEM copy of Windows XP Pro x64. Frankly, I think the dealer had a bunch of copies of it, and a lot of "old" 64 bit hardware, and saw this as a way to get rid of both of them.

I do have Avast! Antivirus running on it, and the Windows firewall is running with it's default settings. I probably could turn off the Windows firewall since the Netgear router has a firewall built into it.

The one thing is that the other computer had the exact same problem, and it was running the "standard" copy of Windows XP Pro.

I set up the router to do the authentication for the net, I'm told that there is a way to have the modem do it, but I never checked into how to do it.
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