Zoomer30
join:2003-05-01
Mason City, IA
| Well, Mediacom HSI is back to crap in Mason City
Its been doing pretty good the past few weeks, tonight I may as well have my PC hooked up to two cans and a string. Noticed CNN vids were REALLY laggy. Did a check and my DL speed to Chicago was a whopping 520. Only about 10x less then what it should be. Makes me wonder what I am paying for at this point.
From what I have read on here it seems pointless to call, I am gone all day at work, so it would be impossible to be here if the tech showed up. |
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tsduke
Premium
join:2006-03-04
Waterloo, IA | Speeds went in the crapper in Waterloo tonight as well.
Not too hot for 10/1 service. |
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tsduke
Premium
join:2006-03-04
Waterloo, IA | Back to normal this morning.
 |
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Zoomer30
join:2003-05-01
Mason City, IA
| reply to Zoomer30
Its insane, network lag does NOT explain a almost 90% decrese in speed for about 5 hours a night. Gonna check mine now again and see, it was back to 4500 this morning which is about what i pay for (you of couse never GET what you pay for, but I would at least feel better if I was getting HALF of it)
The US or State Gov is really going to have to crack down on these HSI compaines that think they can claim all these high speeds and then hide up the "paying for UP TO (insert speed here)" loophole. They can say that and give you 56k for all they care, they are covered. Starting to make me wonder if Mason City could do a better job. |
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Lar
join:2002-06-17
Iowa | Reset your modem there has been a speed increase.
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www.r-force.org |
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Zoomer30
join:2003-05-01
Mason City, IA
| reply to Zoomer30
Wow thanks a lot MediaCom, good to know my 50 bucks or whatever a month for 5000/256 is being used well....how do they sleep at night?
Last Result:
Download Speed: 592 kbps (74 KB/sec transfer rate)
Upload Speed: 235 kbps (29.4 KB/sec transfer rate)
Yep, thats about 11.8% of what I pay for. Yippe, wonder if I can get a refund. |
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Lar
join:2002-06-17
Iowa
| said by Zoomer30  :Wow thanks a lot MediaCom, good to know my 50 bucks or whatever a month for 5000/256 is being used well....how do they sleep at night? Last Result: Download Speed: 592 kbps (74 KB/sec transfer rate) Upload Speed: 235 kbps (29.4 KB/sec transfer rate) Yep, thats about 11.8% of what I pay for. Yippe, wonder if I can get a refund. RESET your Modem!!! You may not have the right config file.
Pull the plug on the modem and router if you have one wait 30 sec..
Plug modem in first let it sync up and then plug router in.
You should get a new config file and the NEW faster speeds!
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www.r-force.org |
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Zoomer30
join:2003-05-01
Mason City, IA
| reply to Zoomer30
Ok here is one for the "What the?!" section. I reset my modem and did a speed test to Chicago.
Last Result:
Download Speed: 443 kbps (55.4 KB/sec transfer rate)
Upload Speed: 470 kbps (58.8 KB/sec transfer rate)
Good news! My upload speed is almost 500! BAD NEWS! My UL is faster then my download......whatever.... |
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Lar
join:2002-06-17
Iowa
| Did you wait a bit before you plugged it back in?
What type of modem do you have?
Get into your modem by typing this in Browser: »192.168.100.1
Post the signal levels please.
If this just started up for you its because Im sure of the speed increase. I noticed a huge drop today in speeds.
Reset modem twice and have the new speeds although they have dropped now but still faster than we were in the past.
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www.r-force.org |
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Zoomer30
join:2003-05-01
Mason City, IA
| I just reset everything again (I have vonage, guess that would be considered a router)
Last Result:
Download Speed: 650 kbps (81.3 KB/sec transfer rate)
Upload Speed: 469 kbps (58.6 KB/sec transfer rate)
DL is still total crap, but upload is about double what it should be (must be due to the increse). I can bet you money if I do this again around 8am it will be around 4700 download.....I will check my levels now. |
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Zoomer30
join:2003-05-01
Mason City, IA
| reply to Zoomer30
I have a Surfboard SB4200 (Motorla), here are my stats:
Frequency = 111000000 Hz Locked
Signal to Noise Ratio = 32 dB
Power Level = 3 dBmV
Upstream Value
Channel ID 4
Frequency 34000000 Hz Ranged
Power Level 43 dBmV |
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Lar
join:2002-06-17
Iowa | What type of Modem???
Try setting it up with just your modem to your pc....
And test speeds again.
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www.r-force.org |
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Zoomer30
join:2003-05-01
Mason City, IA
| reply to Zoomer30
Its pretty much the same issue I and a lot of people in this area have had for the past month or 2. Once 4Pm rolls around the download speeds just go south for the winter. Then about 10PM things will be fine, so its not my router.
I have a Motorola Surfboard Cable Modem that I have had since 2001 (model SB 4200). I got Vonage at least a month before these issues started. I seem to be getting a bit of activity light flashing, now and then, but that seems to be normal. I dont have any viruses on my PC (checked that first) |
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Lar
join:2002-06-17
Iowa
edit:
December 5th, @06:22PM
| reply to Lar
Your snr could be a little higher... 30 is bad...but I would get yourself a new Motorola modem sb5120
Your's isn't docsis 2.0 compliant. Time to upgrade seriously.
I still would run your modem without the vonage to see.
You should have the new speed increase
Can you post your modem log too please.
I'm not sure but your modem may not be able to handle the speed increase. I had this happen to me with a usr6000 cable modem it couldn't do the 5000/256 speeds...
Buy a new one try it out... You should upgrade anyway...
Yours is only docsis 1.1 compliant.
Get it up to the 2.0 standards and you will see improvement.
When connected to a DOCSIS 2.0 cable network, capable of up to 30 Mbps upstream capacity*
I have the 4200 too for my business and although Mediacom says it should be ok I would still like a newer modem.
--
www.r-force.org |
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Zoomer30
join:2003-05-01
Mason City, IA
| reply to Zoomer30
I really have my doubts a new modem will do anything, I rent this one from MediaCom. These issues started way before they upgraded the speed, and when I test OUTSIDE of the 4PM-10PM window the speed is fine. I dont even know if I can just go out and get my own modem.
It seems to support the UL speed fine, so part of it worked. |
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Zoomer30
join:2003-05-01
Mason City, IA
| reply to Lar
061205164911 8-Debug M579.3 CM Cert Upgrade Disabled. Motorola CM certificate present
061205164911 8-Debug I503.0 Cable Modem is OPERATIONAL
061205164911 8-Debug F502.1 Bridge Forwarding Enabled.
061205164911 8-Debug F502.3 Bridge Learning Enabled.
061205164911 8-Debug B918.0 Baseline Privacy is skipped
061205164910 6-Notice X518.7 Configuration - MMFMMD - Update Disabled - No valid CVC
061205164910 4-Error X513.2 Configuration - Invalid CVC Organization Name
061205164910 4-Error E207.0 Configuration File CVC Validation Failure
061205164910 8-Debug I500.1 DOCSIS 1.0 Registration Completed
061205164910 7-Information I500.4 Attempting DOCSIS 1.0 Registration
061205164910 7-Information D509.0 Retrieved TFTP Config File SUCCESS
061205164907 7-Information D507.0 Retrieved Time....... SUCCESS
************ 7-Information D511.0 Retrieved DHCP .......... SUCCESS
************ 5-Warning D3.0 DHCP WARNING - Non-critical field invalid in response
************ 4-Error D530.8 DHCP - Invalid Log Server IP Address.
************ 5-Warning D520.2 DHCP Attempt# 1 BkOff: 5s Tot DSC:1 OFF:1 REQ:1 ACK:1
************ 7-Information D0.0 DHCP CM Net Configuration download and Time of Day
************ 7-Information T500.0 Acquired Upstream .......... SUCCESS
************ 8-Debug T503.1 Acquire US with status OK, powerLevel 43, tempSid 139
************ 8-Debug T505.0 Acquired Upstream with status OK
************ 7-Information T501.0 Acquired Downstream (111000000 Hz)........ SUCCESS
************ 8-Debug T509.0 Acquired DS with status OK, DS Freq 111000000, US Id 4
************ 7-Information I510.0 *** BOOTING *** SB4200-1.4.9.0-SCM00-NOSH
061205163902 8-Debug F502.1 Bridge Forwarding Enabled.
061205163902 8-Debug F502.3 Bridge Learning Enabled.
061205163902 8-Debug B918.0 Baseline Privacy is skipped
061205163902 6-Notice X518.7 Configuration - MMFMMD - Update Disabled - No valid CVC
061205163902 4-Error X513.2 Configuration - Invalid CVC Organization Name
061205163902 4-Error E207.0 Configuration File CVC Validation Failure
061205163902 8-Debug I500.1 DOCSIS 1.0 Registration Completed
061205163902 7-Information I500.4 Attempting DOCSIS 1.0 Registration
061205163902 7-Information D509.0 Retrieved TFTP Config File SUCCESS
061205163902 7-Information D507.0 Retrieved Time....... SUCCESS
************ 7-Information D511.0 Retrieved DHCP .......... SUCCESS
************ 5-Warning D3.0 DHCP WARNING - Non-critical field invalid in response
************ 4-Error D530.8 DHCP - Invalid Log Server IP Address.
************ 5-Warning D520.2 DHCP Attempt# 1 BkOff: 5s Tot DSC:1 OFF:1 REQ:1 ACK:1
************ 7-Information D0.0 DHCP CM Net Configuration download and Time of Day
************ 7-Information T500.0 Acquired Upstream .......... SUCCESS
************ 8-Debug T503.1 Acquire US with status OK, powerLevel 45, tempSid 139
************ 8-Debug T505.0 Acquired Upstream with status OK
************ 7-Information T501.0 Acquired Downstream (111000000 Hz)........ SUCCESS
************ 8-Debug T509.0 Acquired DS with status OK, DS Freq 111000000, US Id 4
************ 7-Information I510.0 *** BOOTING *** SB4200-1.4.9.0-SCM00-NOSH
061129160825 8-Debug F502.1 Bridge Forwarding Enabled.
061129160825 8-Debug F502.3 Bridge Learning Enabled.
061129160825 8-Debug B918.0 Baseline Privacy is skipped
061129160824 6-Notice X518.7 Configuration - MMFMMD - Update Disabled - No valid CVC
061129160824 4-Error X513.2 Configuration - Invalid CVC Organization Name
061129160824 4-Error E207.0 Configuration File CVC Validation Failure
061129160824 8-Debug I500.1 DOCSIS 1.0 Registration Completed
061129160824 7-Information I500.4 Attempting DOCSIS 1.0 Registration
061129160824 7-Information D509.0 Retrieved TFTP Config File SUCCESS
061129160824 7-Information D507.0 Retrieved Time....... SUCCESS
************ 7-Information D511.0 Retrieved DHCP .......... SUCCESS
************ 5-Warning D3.0 DHCP WARNING - Non-critical field invalid in response
************ 4-Error D530.8 DHCP - Invalid Log Server IP Address.
************ 5-Warning D520.2 DHCP Attempt# 1 BkOff: 5s Tot DSC:1 OFF:1 REQ:1 ACK:1
************ 7-Information D0.0 DHCP CM Net Configuration download and Time of Day
************ 7-Information T500.0 Acquired Upstream .......... SUCCESS
************ 8-Debug T503.1 Acquire US with status OK, powerLevel 45, tempSid 139
************ 8-Debug T505.0 Acquired Upstream with status OK
************ 3-Critical R2.0 No Ranging Response received - T3 timeout
************ 7-Information T501.0 Acquired Downstream (111000000 Hz)........ SUCCESS
************ 8-Debug T509.0 Acquired DS with status OK, DS Freq 111000000, US Id 4
************ 7-Information I510.0 *** BOOTING *** SB4200-1.4.9.0-SCM00-NOSH
061129160740 7-Information H501.2 HFC: Shutting Downstream Down
061129160740 2-Alert T507.0 Received Async Error Range Failed
061129160740 3-Critical R4.0 Received Response to Broadcast Maintenance Request, but no Unicast Maint
061129160740 3-Critical H501.8 HFC: T4 Timer Expired
061129160740 7-Information H501.6 HFC: TRC SYNC Recovery OK
061129160740 3-Critical H501.4 HFC: LOST TRC SYNC- trying to recover
061129160740 7-Information H501.12 HFC: FEC LOCK recovery OK
061129160740 7-Information H501.15 HFC:FEC LOCK recovery OK
061129160719 3-Critical H501.16 HFC: FEC LOCK recovery failed
061129160718 3-Critical T5.0 SYNC Timing Synchronization failure - Loss of Sync
061129101644 7-Information H501.6 HFC: TRC SYNC Recovery OK
061129101641 3-Critical H501.4 HFC: LOST TRC SYNC- trying to recover
061129101641 7-Information H501.12 HFC: FEC LOCK recovery OK
061129101641 7-Information H501.15 HFC:FEC LOCK recovery OK
061129101641 3-Critical T5.0 SYNC Timing Synchronization failure - Loss of Sync
061129101639 3-Critical H501.4 HFC: LOST TRC SYNC- trying to recover
061129101639 7-Information H501.12 HFC: FEC LOCK recovery OK
061129101639 3-Critical T5.0 SYNC Timing Synchronization failure - Loss of Sync
061129101441 7-Information H501.6 HFC: TRC SYNC Recovery OK
061129101441 3-Critical H501.4 HFC: LOST TRC SYNC- trying to recover
061129101441 7-Information H501.12 HFC: FEC LOCK recovery OK
061129101441 7-Information H501.15 HFC:FEC LOCK recovery OK
061129101441 3-Critical T5.0 SYNC Timing Synchronization failure - Loss of Sync
061129100523 7-Information H501.6 HFC: TRC SYNC Recovery OK
061129100520 3-Critical H501.4 HFC: LOST TRC SYNC- trying to recover
061129100520 7-Information H501.12 HFC: FEC LOCK recovery OK
061129100520 7-Information H501.15 HFC:FEC LOCK recovery OK
061129100519 3-Critical T5.0 SYNC Timing Synchronization failure - Loss of Sync
061129100518 7-Information H501.6 HFC: TRC SYNC Recovery OK
061129100518 3-Critical H501.4 HFC: LOST TRC SYNC- trying to recover
061129100518 7-Information H501.12 HFC: FEC LOCK recovery OK
061129100518 7-Information H501.15 HFC:FEC LOCK recovery OK
061129100518 3-Critical T5.0 SYNC Timing Synchronization failure - Loss of Sync
061129013722 7-Information H501.6 HFC: TRC SYNC Recovery OK
061129013720 3-Critical H501.4 HFC: LOST TRC SYNC- trying to recover
061129013720 7-Information H501.12 HFC: FEC LOCK recovery OK
061129013720 3-Critical T5.0 SYNC Timing Synchronization failure - Loss of Sync
061129013717 3-Critical H501.4 HFC: LOST TRC SYNC- trying to recover
061129013717 7-Information H501.12 HFC: FEC LOCK recovery OK
061129013717 3-Critical T5.0 SYNC Timing Synchronization failure - Loss of Sync
061128211156 7-Information H501.6 HFC: TRC SYNC Recovery OK
061128211154 3-Critical H501.4 HFC: LOST TRC SYNC- trying to recover
061128211154 7-Information H501.12 HFC: FEC LOCK recovery OK
061128211154 3-Critical T5.0 SYNC Timing Synchronization failure - Loss of Sync
061128211151 3-Critical H501.4 HFC: LOST TRC SYNC- trying to recover
061128211151 7-Information H501.12 HFC: FEC LOCK recovery OK
061128211151 3-Critical T5.0 SYNC Timing Synchronization failure - Loss of Sync
061128132554 5-Warning D103.0 DHCP RENEW WARNING - Field invalid in response
061128132554 4-Error D530.8 DHCP - Invalid Log Server IP Address.
061126142754 7-Information H501.6 HFC: TRC SYNC Recovery OK
061126142751 3-Critical H501.4 HFC: LOST TRC SYNC- trying to recover
061126142751 7-Information H501.12 HFC: FEC LOCK recovery OK
061126142751 3-Critical T5.0 SYNC Timing Synchronization failure - Loss of Sync
061126142748 3-Critical H501.4 HFC: LOST TRC SYNC- trying to recover
061126142748 7-Information H501.12 HFC: FEC LOCK recovery OK
061126142748 3-Critical T5.0 SYNC Timing Synchronization failure - Loss of Sync
061126132553 5-Warning D103.0 DHCP RENEW WARNING - Field invalid in response
061126132553 4-Error D530.8 DHCP - Invalid Log Server IP Address.
061126104850 7-Information H501.6 HFC: TRC SYNC Recovery OK
061126104848 3-Critical H501.4 HFC: LOST TRC SYNC- trying to recover
061126104848 7-Information H501.12 HFC: FEC LOCK recovery OK
061126104848 3-Critical T5.0 SYNC Timing Synchronization failure - Loss of Sync
061126104845 3-Critical H501.4 HFC: LOST TRC SYNC- trying to recover
061126104845 7-Information H501.12 HFC: FEC LOCK recovery OK
061126104845 3-Critical T5.0 SYNC Timing Synchronization failure - Loss of Sync
061126083825 7-Information H501.6 HFC: TRC SYNC Recovery OK
061126083823 3-Critical H501.4 HFC: LOST TRC SYNC- trying to recover
061126083823 7-Information H501.12 HFC: FEC LOCK recovery OK
061126083823 3-Critical T5.0 SYNC Timing Synchronization failure - Loss of Sync
061126083819 3-Critical H501.4 HFC: LOST TRC SYNC- trying to recover
061126083819 7-Information H501.12 HFC: FEC LOCK recovery OK
061126083819 3-Critical T5.0 SYNC Timing Synchronization failure - Loss of Sync
061126080732 7-Information H501.6 HFC: TRC SYNC Recovery OK
061126080729 3-Critical H501.4 HFC: LOST TRC SYNC- trying to recover
061126080729 7-Information H501.12 HFC: FEC LOCK recovery OK
061126080729 3-Critical T5.0 SYNC Timing Synchronization failure - Loss of Sync
061126080726 3-Critical H501.4 HFC: LOST TRC SYNC- trying to recover
061126080726 7-Information H501.12 HFC: FEC LOCK recovery OK
061126080726 3-Critical T5.0 SYNC Timing Synchronization failure - Loss of Sync
061125200321 7-Information H501.6 HFC: TRC SYNC Recovery OK
061125200319 3-Critical H501.4 HFC: LOST TRC SYNC- trying to recover
061125200319 7-Information H501.12 HFC: FEC LOCK recovery OK
061125200319 3-Critical T5.0 SYNC Timing Synchronization failure - Loss of Sync
061125200316 3-Critical H501.4 HFC: LOST TRC SYNC- trying to recover
061125200316 7-Information H501.12 HFC: FEC LOCK recovery OK
061125200316 3-Critical T5.0 SYNC Timing Synchronization failure - Loss of Sync
061125001516 7-Information H501.6 HFC: TRC SYNC Recovery OK
061125001513 3-Critical H501.4 HFC: LOST TRC SYNC- trying to recover
061125001513 7-Information H501.12 HFC: FEC LOCK recovery OK
061125001513 3-Critical T5.0 SYNC Timing Synchronization failure - Loss of Sync
061125001510 3-Critical H501.4 HFC: LOST TRC SYNC- trying to recover
061125001510 7-Information H501.12 HFC: FEC LOCK recovery OK
061125001510 3-Critical T5.0 SYNC Timing Synchronization failure - Loss of Sync
061124235856 7-Information H501.6 HFC: TRC SYNC Recovery OK
061124235854 3-Critical H501.4 HFC: LOST TRC SYNC- trying to recover
061124235854 7-Information H501.12 HFC: FEC LOCK recovery OK
061124235854 3-Critical T5.0 SYNC Timing Synchronization failure - Loss of Sync
061124235851 3-Critical H501.4 HFC: LOST TRC SYNC- trying to recover
061124235851 7-Information H501.12 HFC: FEC LOCK recovery OK
061124235851 3-Critical T5.0 SYNC Timing Synchronization failure - Loss of Sync
061124132552 5-Warning D103.0 DHCP RENEW WARNING - Field invalid in response
061124132552 4-Error D530.8 DHCP - Invalid Log Server IP Address.
061123214422 7-Information H501.6 HFC: TRC SYNC Recovery OK
061123214420 3-Critical H501.4 HFC: LOST TRC SYNC- trying to recover
061123214420 7-Information H501.12 HFC: FEC LOCK recovery OK
061123214420 3-Critical T5.0 SYNC Timing Synchronization failure - Loss of Sync
061123214417 3-Critical H501.4 HFC: LOST TRC SYNC- trying to recover |
|
Lar
join:2002-06-17
Iowa
edit:
December 5th, @06:16PM
| reply to Zoomer30
said by Zoomer30 :I really have my doubts a new modem will do anything, I rent this one from MediaCom. These issues started way before they upgraded the speed, and when I test OUTSIDE of the 4PM-10PM window the speed is fine. I dont even know if I can just go out and get my own modem. It seems to support the UL speed fine, so part of it worked. Turn that one in for a newer one or yes you can get your own and save $5 on your bill per month... Unless you have the phone service with Mediacom then you need their modem.
Seriously turn that one in & buy a new one they arent that expensive. Best Buy!
--
www.r-force.org |
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Zoomer30
join:2003-05-01
Mason City, IA
| reply to Zoomer30
Its not the cash, its just that I have my doubts it will do anything. Its not like this thing is bad all the time. Youd think MC would be telling its customers to do this or atleast call us  |
|
Lar
join:2002-06-17
Iowa
| Your modem should be able to handle the speed increase I'm sure... But there could be other factors.. Modems do go bad.
Have you had a tech out? Tried to call tech yet?
They may have you remove the vonage device too.
At leaset give them a call.
877-387-8087 for residential.
Ask them to check for noise etc. Have them ping you too.
Your neighbors having these issues as well?
--
www.r-force.org |
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IronDragon
Premium
join:2003-06-25
Des Moines, IA
| reply to Zoomer30
The surfboard 4200's work fine with the new speeds.
Just ran a test from the chicago speakeasy server with excellent results.
--
Once a Geek always a Geek |
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