inova
join:2006-05-03
Macnutt, SK
| Re: Tech support call I had one yesterday that made me chuckle also. This was a recent install and was troublesome because of low signal strength and dropped connections. I realized my own blunder of assembleing the grid with the wrong polarity so I drove out and switched it and asked the lady if her internet was working after the change. She went to check and came back and reported that it was "shakier" than it was before. WTF??? I went to her computer to check myself and after a couple of questions realized that they do nothing but browse with IE and the program never gets closed. Instead they just leave IE open and let the energy saving feature of the pc turn off the screen. When she moved the mouse to turn the screen back on it "shook" (de-gauss??). She didn't understand but felt she could live with it if it meant fewer dropped connections. |
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