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Forums » US Telco Support » Verizon » Verizon FIOS TV » Montgomery County, Maryland fios tv
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Help: Does anyone not get sounds on channel ... »
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vince99

join:2004-06-01
Bethesda, MD

Re: Montgomery County, Maryland fios tv

I'm on another Bethesda CO (Woodacres) and just placed an order online for TV service. Everything went smoothly and it gave me an order tracking no. and installation date.

Curious thing, though--I currently have DSL and POTS on copper, and the order system did not require that I order up FIOS internet & phone service. At the end of the TV order process, it provided a link to "Add FIOS Internet Service". I tried that link, but the ordering system was down. Maybe Vz is not (yet) insisting on the removal of copper in my neighborhood...?
vince99

join:2004-06-01
Bethesda, MD

Re: Montgomery County, Maryland fios tv

said by vince99 See Profile :

I'm on another Bethesda CO (Woodacres) and just placed an order online for TV service. Everything went smoothly and it gave me an order tracking no. and installation date.

Curious thing, though--I currently have DSL and POTS on copper, and the order system did not require that I order up FIOS internet & phone service. At the end of the TV order process, it provided a link to "Add FIOS Internet Service". I tried that link, but the ordering system was down. Maybe Vz is not (yet) insisting on the removal of copper in my neighborhood...?
Update...
It was too good to be true. The on-line order system is screwy. I was on the phone with Vz today and I do have to get FIOS internet service in order to get FIOS TV. So bye bye DSL.

The Vz people could not access the order I placed online last night. Huh? Then they cancelled it and placed a new order for both FIOS internet and TV. They were very nice, but the entire phone session took over an hour. They did give me an earlier install date--12/14.
rosh400

join:2004-01-14
Potomac, MD

Re: Montgomery County, Maryland fios tv

Not such great news I'm afraid for those of us on the Bradley CO (seven locks and bradley). Bradley CO won't be lit for TV until mid 2007 so we will have to wait. Oh well, I've waited this long, I guess I can hold on 6 more months. Possible it could be sooner but I would not bet on it.
gleklen

join:2005-02-02
Bethesda, MD

Re: Montgomery County, Maryland fios tv

said by rosh400 See Profile :

Not such great news I'm afraid for those of us on the Bradley CO (seven locks and bradley). Bradley CO won't be lit for TV until mid 2007 so we will have to wait.
What's the source of this information? The Verizon rep told me 2 weeks.
rosh400

join:2004-01-14
Potomac, MD

Re: Montgomery County, Maryland fios tv

A verizon exec. I hope your source is better than mine.

AR1

Re: Montgomery County, Maryland fios tv

Actually according to a Verizon tech, the 7-locks is all ready and they will take orders in 7 days (i.e. the 14).
rosh400

join:2004-01-14
Potomac, MD

Re: Montgomery County, Maryland fios tv

What tel number did you call to get that info? That would be terrific news if true.

AR1

Re: Montgomery County, Maryland fios tv

I spoke to a FIOS tech this morning and they are in the process of training technicians for making the install. They predict that there will be a big demand and they are getting ready for that.
rosh400

join:2004-01-14
Potomac, MD

Re: Montgomery County, Maryland fios tv

Did you speak to the tech on the phone? What number?
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