said by karlmarx :

"It's their phone system and if they choose to monitor you, tough nuts"

And people wonder why everyone hates the megacorps. It's because of attitudes like that, attitudes that treat employees as disposable workers. That's the major problem of all the neo-con capitalists. They've all lost their humanity. I work for a smaller company, that DOESN'T monitor it's employees. We can shop, do banking, etc, all in work time. What matters to the company is that WE DO OUR JOBS. We are measured based on results, not on if there's a warm body sitting at a desk. I allow my staff absolute freedom to do what they want to do. All I ask is that they complete their tasks in a timely manner.