said by RadioDoc :

Hmmm...this "story" is over three weeks old. It does seem that Comcast has decided to drag it's feet reimbursing her since she's not gotten anything yet.

Of course, they were probably too busy ignoring the double-murder suspect under their employ (this is in Chicago as well) to worry about such things as corporate liability.

Do they even bother to train installers anymore?

said by moonpuppy :

Training costs money. Money that can be better spent on stock dividends and bonuses.

said by LeftOfSanity :

You don't buy dividends, extra profit is used to pay bonuses and dividends to those that hold stock. Stockholders want money over making customers happy.