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Corrine
Premium
join:2004-08-27

Lavasoft = Privacy? Not any more!

I don't know how many of you subscribe to the Lavasoft Updates & news. I have been subscribed at least for several years. However, I see that Lavasoft has now provided my email address to BlueHornet, a third party marketing company.

What got me was the message when I unsubscribed:

Thank you. This e-mail address will be opted out from all marketing e-mail subscriptions within 48 hours. In the interim, you may continue to receive e-mail marketing to which you originally subscribed. If you wish to resume e-mail communications in the future, please click on the subscribe button on the homepage of our site. {Emphasis added}

For those who don't subscribe, what I found is documented in my blog posting at »securitygarden.blogspot.com/2006···-to.html
--
Microsoft MVP, Windows - Security; Admin Council; Charter Member
ASAP; Take a walk though the Security Garden, Where Everything is Coming up Roses"
sharpy merc

join:2003-01-28
England

Re: Lavasoft = Privacy? Not any more!

Three words.(or four if you want to be picky)

Throw-away email address.
tradnav

join:2005-02-25
UK
....and here's two more words.... ditch lavasoft.

Thanks for the info Corrine.

Buddel
If it ain't broke, don't fix it.
Premium
join:2004-03-06
EU

1 edit
Thanks for the heads-up, Corrine See Profile. Farewell, Lavasoft!

Lithp
Thay It...Thay It

join:2001-11-22
Beverly Hills, CA

Bah- I got rid of Lavasoft sooo long ago. They just can't be trusted. They've lost all credibility. You will recall their exclusions list some time ago which actually allowed some spyware to pass by their filters.
--
It's viruses...the word virii does not exist.
winchester73

join:2003-08-08
Chapel Hill, NC


2 edits
"Make sure our emails end up in your inbox, not your bulk or junk folders. Simply add editor@lavasoft.com to your email address book or trusted-sender list.

"You have received this message because you have registered to get information about Lavasoft and its products."



I suppose none of us should really be surprised at this lame attempt at increasing their revenue stream.

Old Computer
Premium
join:2002-04-12
Europe
Thanks you for info... I will take care.
Good read ....listening Maria Callas....
winchester73

join:2003-08-08
Chapel Hill, NC
We'll see if there is any response: »www.lavasoftsupport.com/index.ph···pic=5561

pog
Premium
join:2004-06-03
Kihei, HI
·Hawaiian Telcom

Re: Lavasoft = Privacy? Not any more!

I wonder if anyone will care what the response is now that one is posted by "LS Michael":
You can be assured that your e-mails have not been 'turned over' to a 3rd party marketing firm to do with as they please. BlueHornet is simply the mailing engine required to send our monthly newsletter out to the nearly 1 million people on the mailing list now. Lavasoft owns the list and will always own the list, thus the sender as editor@lavasoft.com (the same e-mail that is published for our newsletter).
It's really nothing to get worked up over. In fact, checking out what BlueHornet does as a business should have been enough of a clue.
--
My Site

81399672
Premium
join:2006-05-17
Los Angeles, CA

Re: Lavasoft = Privacy? Not any more!

i still say good bye to them and just switched to superantispyware

norwegian
Premium
join:2005-02-15
Outback
·WestNet Broadband

said by pog See Profile :

I wonder if anyone will care what the response is now that one is posted by "LS Michael":
You can be assured that your e-mails have not been 'turned over' to a 3rd party marketing firm to do with as they please. BlueHornet is simply the mailing engine required to send our monthly newsletter out to the nearly 1 million people on the mailing list now. Lavasoft owns the list and will always own the list, thus the sender as editor@lavasoft.com (the same e-mail that is published for our newsletter).
It's really nothing to get worked up over. In fact, checking out what BlueHornet does as a business should have been enough of a clue.
I think it's about the term "trusted computing". People don't expect security vendors to be sharing thier info, or users info about the internet. Guess the fear factor comes to head here.
--
The only thing necessary for the triumph of evil is for good men to do nothing - Edmund Burke

Corrine
Premium
join:2004-08-27

Re: Lavasoft = Privacy? Not any more!

@OldComputer - Indeed Maria Callas has an incredible voice.

Norwegian, CJ is a bonus for LS. Everyone here knows how good she is and you know she is doing what she loves. You're right too. It is about "trusted computing". For me it isn't an issue of fear but rather just another straw, ya know?

(P.S. Hi, dadkins & everyone. Its good to see you again.)
--
Microsoft MVP, Windows - Security; Admin Council; Charter Member
ASAP; Take a walk though the Security Garden, Where Everything is Coming up Roses"

norwegian
Premium
join:2005-02-15
Outback
·WestNet Broadband

Re: Lavasoft = Privacy? Not any more!

said by Corrine See Profile :

It is about "trusted computing". For me it isn't an issue of fear but rather just another straw, ya know?
I can't understand why Lavasoft cause themselves the publicity they do. I still use Ad-Aware here but a few I know don't because of the decisions they have made in the past.

For 10 good, it only takes one bad decision to tarnish your name. Trusting an off base company to hold on to personal info is a big step, particularly a security company. Do LS monitor the database servers of this company ? Did they pick this company over an advertisement ? Another company's suggestion, or hearsay ?

As for C.J. she would have to be a bonus to anyone who employs here, as would a lot of people that visit here, who are kind enough to help those not so fortunate in the knowledge of O/S' and the internet. Sorry I mentioned it the way I did, it wasn't meant to sound like a curve ball.
--
The only thing necessary for the triumph of evil is for good men to do nothing - Edmund Burke

CalamityJane
Premium,VIP,MVM
join:2002-08-27
Eustis, FL

said by norwegian See Profile :

I think it's about the term "trusted computing". People don't expect security vendors to be sharing thier info, or users info about the internet. Guess the fear factor comes to head here.
There is a lot of misperception in that statement.
Blue Hornet is a subsidiary of Digital River and they handle the newsletter emailing because of the extreme size of the mailings that has reached over 1 million subscribed and growing. Digital River is a trusted long time partner of Lavasoft and they handle these types of services for other large companies such as Autodesk, eBay, Symantec, and Trend Micro.

With 200 million Ad-aware users world-wide, and over 1 million of them subscribed to the newletter it is a natural course of business to use the Blue Hornet services to handle that large an email database and monthly mailings.

Lavasoft owns the newsletter email list... period. They have not 'handed over' any e-mails to a third-party marketing company. And their e-mails will not be used in any other way than to receive the Lavasoft mailings. If you are subscribed and don't wish to receive them any longer, you can simply unsubscribe.

I did ask LS Michael last night to please check this thread and sorry I wasn't around when she responded. She IS the editor at Lavasoft and she responded in the thread at the Lavasoft Forum because you all had stated here that you were looking for an "official response" in that thread over there.

There is no huge breach of trusted computing here. And yes, CJ is very happy in what she does in the Forums administation and malware research she does for Lavasoft - but LS Michael is truly the one to answer your questions about the newsletter, and I think she has.
--
It takes a disaster to make a woman out of a female
Microsoft MVP/Windows Security 2003-2007
Proud Member of ASAP (Alliance of Security Analysis Professionals)

norwegian
Premium
join:2005-02-15
Outback
·WestNet Broadband

Re: Lavasoft = Privacy? Not any more!

Thanks for the clarification C.J. must have been posting at the same time.

It answers a lot of my questions.
--
The only thing necessary for the triumph of evil is for good men to do nothing - Edmund Burke

CalamityJane
Premium,VIP,MVM
join:2002-08-27
Eustis, FL

Re: Lavasoft = Privacy? Not any more!

You're welcome, Norwegian.

I still do a great deal of volunteer work in this forum so it and it's members are still very near and dear to my heart. I try to get the right answers from the right people for everyone, even if it isn't always from me directly
--
It takes a disaster to make a woman out of a female
Microsoft MVP/Windows Security 2003-2007
Proud Member of ASAP (Alliance of Security Analysis Professionals)

SnowyOne
Premium
join:2003-04-05
Kailua, HI
·RoadRunner Cable
·Clearwire Wireless

This sounds very similar to a company handing over their postal mailing lists to a postal mailing house. Oftentimes it's cheaper, faster & a whole lot more smarter for a company to sub out their postal mailing than doing it in house.
So like anything else the mail list is as safe as whoever you contract for the work is honest.
Truth be known, a postal mailing list is worth a whole lot more money than an equally populated email list & a postal list is a lot more sensitive than an email list too. I can't recall ever hearing a complaint about the electric company using a mail service to send out their bills despite the fact that they have your real name & address attatched to them. Try figure?

hpguru
Curb Your Dogma
Premium
join:2002-04-12

1 edit
"Lavasoft R.I.P" - Has a nice ring to it.

Edit: It would be interesting to learn what other spam campaigns Bluehornet has been involved it.

Hutch
My Throne is the Dunny
Premium
join:2000-10-14
Out House
·Internode

Re: Lavasoft = Privacy? Not any more!

said by hpguru See Profile :

"Lavasoft R.I.P" - Has a nice ring to it.
LOL. did that a while ago.
--
Who Gives A.......Don't Ask Me....Cos I Don't Give A ****

hpguru
Curb Your Dogma
Premium
join:2002-04-12

Re: Lavasoft = Privacy? Not any more!

said by Hutch See Profile :

said by hpguru See Profile :

"Lavasoft R.I.P" - Has a nice ring to it.
LOL. did that a while ago.
Same here but up until now I have used it to clean up other peoples messes where it mostly finds copious amounts of *C r i t i c a l tracking cookies*. LOL!
--
Where's Jesus?
Dear Jesus!

Doctor Four
My other vehicle is a TARDIS
Premium
join:2000-09-05
Dallas, TX
·AT&T U-Verse

Lavasoft seems to be taking the route that Panda Software
has been going - spamming people. Maybe not direcly like
them, but close enough in my book.
--
"The trouble with computers, of course, is that they are very sophisticated idiots." - Doctor Who (from Destiny Of The Daleks)

dadkins
Can you do Blu?
Premium,MVM
join:2003-09-26
Hercules, CA
·Comcast

Thanks Corrine!

Ya know, it's getting pretty sad when you have to protect yourself from "Security" product companies...
--
Think outside the Fox... Opera

MarkAW
Barry White or lil bratt
Premium
join:2001-08-27
Canada
·Bell Sympatico
·Cogeco Cable

I stopped using it on my system and the wife's a while back, i think it's time i remove it from my daughters system as well.
--
"I have come to the conclusion that politics are too serious a matter to be left to the politicians." - Charles De Gaulle

81399672
Premium
join:2006-05-17
Los Angeles, CA

Re: Lavasoft = Privacy? Not any more!

said by MarkAW See Profile :

I stopped using it on my system and the wife's a while back, i think it's time i remove it from my daughters system as well.
what do you use instead?

MarkAW
Barry White or lil bratt
Premium
join:2001-08-27
Canada

1 edit

Re: Lavasoft = Privacy? Not any more!

Spybot.Ewido,A2,Spywareblaster.

81399672
Premium
join:2006-05-17
Los Angeles, CA

Re: Lavasoft = Privacy? Not any more!

said by MarkAW See Profile :

Spybot.Ewido,A2,Spyblaster.
spyblaster haven't been updated in long time unless i am mistaking and thinking of something else, haven't used A2 in a while as its scan slow but will check it and will give spybot and ewido a try

MarkAW
Barry White or lil bratt
Premium
join:2001-08-27
Canada
·Bell Sympatico
·Cogeco Cable


2 edits

Re: Lavasoft = Privacy? Not any more!

Click for full size
Me thinks you need to check your spywareblaster updated Dec 19th.
Sorry about OT WCB.

81399672
Premium
join:2006-05-17
Los Angeles, CA


1 edit

Re: Lavasoft = Privacy? Not any more!

i was thinking of the other program also spyware something forgot the name now, spywareblaster is nice but it's not really a spyware/ throjan scanner

edit:mod can you split off topic in to it's own thread about what good scanner to use instead of lavasoft
older dog
Premium
join:2005-06-09
Norwich, NY

said by 81399672 See Profile :

said by MarkAW See Profile :

Spybot.Ewido,A2,Spyblaster.
spyblaster haven't been updated in long time unless i am mistaking and thinking of something else, haven't used A2 in a while as its scan slow but will check it and will give spybot and ewido a try
Are you thinking of spywareguard

81399672
Premium
join:2006-05-17
Los Angeles, CA

Re: Lavasoft = Privacy? Not any more!

said by older dog See Profile :

said by 81399672 See Profile :

said by MarkAW See Profile :

Spybot.Ewido,A2,Spyblaster.
spyblaster haven't been updated in long time unless i am mistaking and thinking of something else, haven't used A2 in a while as its scan slow but will check it and will give spybot and ewido a try
Are you thinking of spywareguard
thanks, yes that's what i was thinking

antiserious
The Future ain't what it used to be
Premium
join:2001-12-12
Scranton, PA

said by MarkAW See Profile :

Spyblaster.

Can we assume from the screenshot you posted that you're actually referring to SpywareBlaster ? With the abundance of copycat, rogue vendors out there it would help to at least be accurate with the names of legitimate products.

IMHO.

--
" How can we miss you if you won't GO AWAY ! "
"R.I.P. Ellipse"

MarkAW
Barry White or lil bratt
Premium
join:2001-08-27
Canada
·Bell Sympatico
·Cogeco Cable

Re: Lavasoft = Privacy? Not any more!

said by antiserious See Profile :

said by MarkAW See Profile :

Spyblaster.

Can we assume from the screenshot you posted that you're actually referring to SpywareBlaster ? With the abundance of copycat, rogue vendors out there it would help to at least be accurate with the names of legitimate products.

IMHO.

Sorry made spelling mistake.
--
"I have come to the conclusion that politics are too serious a matter to be left to the politicians." - Charles De Gaulle

hpguru
Curb Your Dogma
Premium
join:2002-04-12

said by 81399672 See Profile :

said by MarkAW See Profile :

I stopped using it on my system and the wife's a while back, i think it's time i remove it from my daughters system as well.
what do you use instead?
I can't speak for beenieman but I have secured my daughter's PC without the use of any 3rd party anti-malware applications. She is running XP Pro, uses an LUA, has secure browser settings she cannot change, http is filtered via Proxomitron whose settings she cannot access, she cannot install software, NTFS restrictions and Software Restriction Policy prevent her from running any software I did not expressly make available to her (whitelist). She surfs the web, uses email and IM. No infections of any kind as yet and I get bored looking for them.

I'll bet the anti-malware companies just love this testimonial.
--
Where's Jesus?
Dear Jesus!

Psicop
More human than human
Premium
join:2005-12-21

Re: Lavasoft = Privacy? Not any more!

I'll bet the anti-malware companies just love this testimonial.

Ssssssh!
haertig

join:2000-12-31
Broomfield, CO

said by 81399672 See Profile :

said by MarkAW See Profile :

I stopped using it on my system and the wife's a while back, i think it's time i remove it from my daughters system as well.
what do you use instead?
I gave up on all this protection software a while back too. I just got so sick of it. Some worked OK, some did nothing, and ones that used to work well went downhill over time and started becoming problems in their own right (e.g., this thread about Lavasoft).

For me, the answer was Linux. I know many here don't want to hear that word and will spit blood just at it's mere utterance. But it seems silly not mentioning it just because some people will be pissed off. Of course Linux will not protect you from spam from unscrupulous companies. But it may save you from feeling the need to install extra software from companies that behave like this and put you on spammer's lists in the first place.

CajunTek
Insane Cajun
Premium,MVM
join:2003-08-08
Arlington, TX
·RoadRunner Cable

Re: Lavasoft = Privacy? Not any more!

said by haertig See Profile :

said by 81399672 See Profile :

said by MarkAW See Profile :

I stopped using it on my system and the wife's a while back, i think it's time i remove it from my daughters system as well.
what do you use instead?
I gave up on all this protection software a while back too. I just got so sick of it. Some worked OK, some did nothing, and ones that used to work well went downhill over time and started becoming problems in their own right (e.g., this thread about Lavasoft).

For me, the answer was Linux. I know many here don't want to hear that word and will spit blood just at it's mere utterance. But it seems silly not mentioning it just because some people will be pissed off. Of course Linux will not protect you from spam from unscrupulous companies. But it may save you from feeling the need to install extra software from companies that behave like this and put you on spammer's lists in the first place.
No blood spitting here.. But posting about Linux in this thread is what is known as OT... and has nothing to do with Lavasoft's actions or what replacement others might use..
--
da Cajun Darn I hate Malware
haertig

join:2000-12-31
Broomfield, CO

Re: Lavasoft = Privacy? Not any more!

said by CajunTek See Profile :

But posting about Linux in this thread is what is known as OT... and has nothing to do with Lavasoft's actions or what replacement others might use..
Sorry, I was suggesting that Linux was my replacement. Maybe that's too big of a replacement step to be considered here.

said by dadkins See Profile :

The thing is, some of us have machines that would be crippled if we were to use Linux.
Dadkins, you are correct ... specialized or proprietary hardware can be a problem for any OS, especially OS'es that were not considered when the hardware was designed and drivers written. This could be a big stumbling block for anyone considering Linux as an alternative to Windows plus additional anti-malware applications. I don't know what unique hardware you have, although I think I remember you posting about a Sony laptop previously. If proprietary hardware is to be found, it will most likely be found on a laptop. That's where the small size and low power battles are fought, which leads vendors to distinguish themselves with specialized and customized offerings.

dadkins
Can you do Blu?
Premium,MVM
join:2003-09-26
Hercules, CA
·Comcast


1 edit
The thing is, some of us have machines that would be crippled if we were to use Linux.

If you have basic needs, Linux is fine! Knock yourself out!

*THIS* machine would have alot of dead HW with any Linux.
Having HW that is non-functional is not what I purchased this machine for.
Seeing as I take little to no hit whatsoever from running ALOT of various softwares(AV/AS/firewall only for security)... no worries!

Maybe on my older laptop, which is a rather generic machine, Linux will be an option... not this monster!

As to Lavasoft - AdAware... I have it more as a novelty any more. All it(or anything else for that matter) finds is cookies.

Cookies are irrelavent!

--
Think outside the Fox... Opera

antiserious
The Future ain't what it used to be
Premium
join:2001-12-12
Scranton, PA

Re: Lavasoft = Privacy? Not any more!

said by dadkins See Profile :

The thing is, some of us have machines that would be crippled if we were to use Linux.

If you have basic needs, Linux is fine! Knock yourself out!

Not to wander O/T and get spanked for it, but I can assure you that I have more than 'basic needs' and linux satisfies them all, and then some !

There's a lot of misconception about Linux, but I think (or hope, at least) you know me well enough to know I'm not in the habit of "blowin' smoke" at the membership here. You might be surprised at what Linux is up to these days, if you choose the right distro for your hardware and 'special needs' (no offense to the short-bus crew).

Anyway, enough O/T blather - different strokes, and all that. At least we can agree that Lavasoft sucks.


--
" How can we miss you if you won't GO AWAY ! "
"R.I.P. Ellipse"

dadkins
Can you do Blu?
Premium,MVM
join:2003-09-26
Hercules, CA
·Comcast

Re: Lavasoft = Privacy? Not any more!

Click for full size
Sony VAIO VG···heet.pdf 145,686 bytes
VGN-A190 PDF
said by antiserious See Profile :

said by dadkins See Profile :

The thing is, some of us have machines that would be crippled if we were to use Linux.

If you have basic needs, Linux is fine! Knock yourself out!

Not to wander O/T and get spanked for it, but I can assure you that I have more than 'basic needs' and linux satisfies them all, and then some !

There's a lot of misconception about Linux, but I think (or hope, at least) you know me well enough to know I'm not in the habit of "blowin' smoke" at the membership here. You might be surprised at what Linux is up to these days, if you choose the right distro for your hardware and 'special needs' (no offense to the short-bus crew).

Anyway, enough O/T blather - different strokes, and all that. At least we can agree that Lavasoft sucks.


I try them all the time... I get bored often.
Trust me, none of them can do what I want/need for *this* machine. Sorry.

Even Vista Ultimate can't cut it!

Have a look. The docking station and remote are a must!
--
Think outside the Fox... Opera

antiserious
The Future ain't what it used to be
Premium
join:2001-12-12
Scranton, PA


Corinne knows the Lavasoft folks better than most, having been associated with them in the past. IMHO they've shown a disdain for the concerns of their user base for quite a while now, along with a distinct lack of class. So I'm not surprised, but still disappointed for their 'victims' and good people like CJ who've chosen to work with them.

I've been AdAware-free since the WhenU fiasco, and this just confirms once again my decision was correct.

--
" How can we miss you if you won't GO AWAY ! "
"R.I.P. Ellipse"

hayc59
VoodooChild
Premium
join:2001-02-26
David R.I.P.
Since finding SUPERAntispyware
I have not looked back at Ad-aware
and it feels nice

81399672
Premium
join:2006-05-17
Los Angeles, CA

Re: Lavasoft = Privacy? Not any more!

said by hayc59 See Profile :

Since finding SUPERAntispyware
I have not looked back at Ad-aware
and it feels nice
thanks, will give it a try. Just downloaded and scanning my comp, if i like i will be uninstalling saying good buy to lavasoft

hayc59
VoodooChild
Premium
join:2001-02-26
David R.I.P.

Re: Lavasoft = Privacy? Not any more!

said by 81399672 See Profile :

said by hayc59 See Profile :

Since finding SUPERAntispyware
I have not looked back at Ad-aware
and it feels nice
thanks, will give it a try. Just downloaded and scanning my comp, if i like i will be uninstalling saying good buy to lavasoft
I think you may be very happy
--
ãrê ¥Øu êxpêriêncêD
9/11/01 Never Forget

fatdcuk
Premium
join:2005-02-20
England

Another PR spectacular by the folks @ Lavasoft and yet some of you are shocked by their actions....

Combind that with an ageing product which in its current build is ineffective against a lot of the new malware appearing.
Inability to unpack certain packers and the infrequency of updates being other *weak* points to the products overall effectiveness in its current evolution.

You only need to see the state of play in their product support forum with reguards users seeking extra help because the software has been p4wned to see this for yourselves.

The onetime *daddy* of them all needs to evolve or slip away into the realms of obscurity unless you want a *Cookie cleaner* for thoes pesky hard to remove *critical files*
older dog
Premium
join:2005-06-09
Norwich, NY

Maybe it is the season on why I am being so forgiving

If this is true about Ad Aware it is sad.
They were one of the first to fight spyware and so many of us have been able to use their free product for so many years.

No matter what they are doing now all of us who have benefited from their free product owe then a great big thank you.

Maybe if more of us had paid for what we took for granted they would never have sunk to this level.

I thank them for past good deeds and hope they return to their old ways.

viperpa33s
Why Me?
Premium
join:2002-12-20
Bradenton, FL
·Bright House

I stopped using Lavasoft after the spyware fiasco. Now we have them selling there customers email addresses. If money was the issue then they should no longer provide there product for free. Even if you paid for the product, it won't stop them from selling your email address.

We trust a company to do the right thing and they turn around and do all the wrong things.

salzan
Experienced Optimist
Premium
join:2004-01-08
WA State

Thanks for the heads up Corrine See Profile. Although I also gave up on Lavasoft after the WhenU fiasco, I still know a few people who believe in it. Maybe this will change their minds.

For myself, between Fx, Opera and Ccleaner, I really have no use for their product anyway.
--
A silver bullet without a gun is just a fancy rock.

Cudni
La Merma - Vigilado
Premium,MVM
join:2003-12-20
Someshire
do we have a reply or reaction from Lavasoft? Did you contact them?

Cudni

WALL_E
Premium
join:2003-05-28
USA

If you'll look at the response Lavasoft provided in the link to their forums, they claim that "Bluehornet" is simply the system they use for email sending.

It's kind of unrealistic to expect a company to NOT plug their products to people who have subscribed to their mailing list, isn't it? (unless I misunderstand the situation here - I didn't receive this email because I don't use Ad-aware).

Was this email a plug for Lavasoft products, or something else?
--
Been around the world and found
That only stupid people are breeding
The cretins cloning and feeding
And I don't even own a TV.

ladder

hmm..how can we be sure that when we use the uninstaller it actually takes away everything that it's supposed to? especially if we're using the free version? will the uninstaller leave something that we don't want behind?
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