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Forums » US Telco Support » Verizon » Verizon Fiber Optics » Actiontec router with VOIP (specifically Sunrocket)
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Links: ·Our availability map ·Verizon FIOS FAQ ·Verizon FIOS Home ·BBR (general) Fiber Optics forum
[northeast] New Install tommorow.. »
« [northeast] Actiontec router warranty?  
artisticcheese

join:2004-11-09
Carrollton, TX

Re: Actiontec router with VOIP (specifically Sunrocket)

I'm using Sunrocket behind Actiontec without any problems. Not using DMZ setup either. Are using default setup of Actiontec (all outgoing ports open)?
permalink · 2006-12-27 12:52:48 · Reply to this
sccrzeus

join:2005-01-26
Keller, TX

Re: Actiontec router with VOIP (specifically Sunrocket)

I am using the default settings. Artisticcheese, what gizmo do you have?
permalink · 2006-12-27 13:16:22 · Reply to this
artisticcheese

join:2004-11-09
Carrollton, TX

Re: Actiontec router with VOIP (specifically Sunrocket)

I have their old modem (1.5 years ago).
Says model type:211
Application Code Version: SIP version 4.62 US (APP 14 )
Downloader Code Version: 4.62 US (LDR 14 )
CPU Hw Version: 7
permalink · 2006-12-27 13:20:38 · Reply to this
sccrzeus

join:2005-01-26
Keller, TX

Re: Actiontec router with VOIP (specifically Sunrocket)

I am currently on hold with Sunrocket Tech support and if they can't help me I am going to go somewhere else. Currently Viatalk has their 2 year deal going on now. Is anyone using Viatalk with the Actiontec router?
permalink · 2006-12-27 14:44:36 · Reply to this
artisticcheese

join:2004-11-09
Carrollton, TX

Re: Actiontec router with VOIP (specifically Sunrocket)

Sunrocket does work with Actiontec, if you would be unable to resolve the issue going to Viatalk might not fix it by itself depending which part is broken.
permalink · 2006-12-27 14:46:29 · Reply to this
sccrzeus

join:2005-01-26
Keller, TX

Re: Actiontec router with VOIP (specifically Sunrocket)

Good grief.....I finally got it to work. The tech recommended that I use port triggeing all ports under the UDP protocol.
permalink · 2006-12-27 15:00:46 · Reply to this
dsur

join:2007-02-03
Bethesda, MD

Re: Actiontec router with VOIP (specifically Sunrocket)

Click for full size
Port Triggering screen
Can you give more details on the configuration you used to get the sunrocket to work with verizon fios? Was it both ingoing and outgoint ports? I really need help and Verizon and SR are giving me the run around!

-Doug
permalink · 2007-02-12 19:55:10 · Print · Reply to this
mblitch

join:2005-11-02
Tampa, FL

Re: Actiontec router with VOIP (specifically Sunrocket)

I had problems since installing FIOS. I finally got around to call Sunrocket and getting the issue moved to tier 2. The tech ensured I had the most recent Actiontec firmware (.160) and then logged connected to my Gizmo and adjusted something. Now I can have calls going in and out where previously calling out would get fast busy signal and calls coming in would be silent.
permalink · 2007-05-03 15:08:12 · Reply to this

AruP

@verizon.net

Re: Actiontec router with VOIP (specifically Sunrocket)

Great! Had the same problem and solved. Thanks mblitch.
permalink · 2007-05-14 19:52:45 · Reply to this
Forums » US Telco Support » Verizon » Verizon Fiber Optics[northeast] New Install tommorow.. »
« [northeast] Actiontec router warranty?  

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