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[billing] Strange pricing »
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JStryker

join:2006-12-31
Redondo Beach, CA

reply to JohnA
Re: [connectivity] PPPoE in CA?

Thanks for the input.

At this point I tried about everything, and now have to call tech support.

However I did find out that he was previously on Earthlink and canceled the account a few weeks ago. I suspect that may be the problem.

As far as trouble shooting, I reset the modem (many times) back to admin/password mode, tried PPPoE (I registered him through the online web site), tried DHCP using Bridge and Routed Bridge mode (he does not have his own router) and still nothing. The DSL light is on but I cannot "connect" to the internet. Irritating since I live right next door and my hookup was easy....

Regards
Forums » US Telco Support » Verizon » Verizon Online DSL[billing] Strange pricing »
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