LeeWL
join:2002-11-10
Morrisville, NC
 ·AT&T Southeast
| [Availability] Does anyone in Raleigh, Cary or Morrisville have
So, I had called a while back when 6.0 was first being rolled out and was told that there was no timetable as to when it would be avilalbe at my location. That is it, no info about CO distance, DSLAM capacity or anything. They said that they simply were not offering it in NC yet.
I tried again 7 months ago with a similar result (this time, they just said "my area" ) when I moved about a mile away from my old house to another new subdivision.
Recently, I posted in another thread about this and someone told me this was full of crap and they were definitely offering 6.0 here in NC. So, I called BS/ATT again. The guy gives me the same non-answer. Basically, they are not offering it in my area. There is nothing in the computer about when it will be offered. Nothing about issues with CO distance, capacity or anything. I told him how frustrating that I was paying them over $100 a month and was wanting to give them a little more and they could give me no info, but that I was constantly receiving mail from Time Warner Cable about their higher speed service. He just told me sorry there was no way to determine when an area would be turned on. I told him it was hard to beleive that trucks just rolled around town willy nilly working on stuff, that surely someone had some idea, it was just a matter of finding that person. He said sorry, his department is the one that would know, there was just nothing in the computer.
So, my question is, does anyone in the area between Raleigh and RTP have 6.0 service? Is it just me?
Is there truly no one to talk to? |
raydragon
join:2001-05-30
Raleigh, NC
| Re: [Availability] Does anyone in Raleigh, Cary or Morrisville h
No 6.0 in N. Raleigh (Six Forks/Strickland area). Same "non-answer" from BS CS "we do not know when new services will roll in your area, but you will receive an e-mail when they do become available." Kind of sad, since Raleigh was one of the first markets to get FastAccess. Gives TWC plenty of time to take away market share. |
