zencow
join:2002-02-02
Ottawa, ON
| Horrible Service with Teksavvy
For the last 3 months I've been experiencing extremely low download speeds. And I mean REALLY low. My typical download speed test is 250kbps on a nominal 3M service. The upload speed is uneffected at 650kbps. This problem seems to have appeared at about the same time Bell upgraded their lines.
I've been patient so far, but enough is enough. Not only the problem hasn't been fixed, it hasn't been even identified. Everytime I try to contact the Teksavvy support, they just ask me for a telephone number and claim that they open a ticket with Bell. Then absolutely nothing is done. This is repeated weekly. Every time I contact Teksavvy, I have to describe the problem over and over again, as though it just happened. It's been 3 months! Jesus Christ! I'm really getting sick of this crap. |
|
R0CKY
TSI Rocky
Premium,VIP
join:2005-05-19
Chatham, ON | Hi zencow,
Sorry to hear you're having these problems. Can you PM me your details so that I can look at things for you?
Rocky
--
Rocky/TSIGUY - TekSavvy Solutions Inc. |
|
R0CKY
TSI Rocky
Premium,VIP
join:2005-05-19
Chatham, ON
| reply to R0CKY
Re: Horrible Service with Teksavvy
said by R0CKY  :Hi zencow, Sorry to hear you're having these problems. Can you PM me your details so that I can look at things for you? Rocky Nevermind, I just found you.... Scott from our office should be calling you shortly.
Rocky
--
Rocky/TSIGUY - TekSavvy Solutions Inc. |
|
john_02
join:2005-01-31
canada
3 edits | reply to zencow
edit... mod... please delete my comment. |
|
R0CKY
TSI Rocky
Premium,VIP
join:2005-05-19
Chatham, ON | reply to R0CKY
Can you PM me your details to make sure I'm sending Scott in the right direction? He's now tried calling what I think is your place about 4 or 5 times without success.
Rocky
--
Rocky/TSIGUY - TekSavvy Solutions Inc. |
|
