| Comcast & using too much bandwidth Ok it looks like Digg & the consumerist picked up a story about someone in Utah. »comcastissue.blogspot.com/2007/0···007.html
that apparently downloaded 300+ gigs one month & there only option is a $1700 setup & $1000 a month bus acct.
So I had a few questions:
1) When someone talks to CS, do the CS reps not have access to the magic # or are they told what they are & then told do not tell the customer.
2) If They only really want you to do is surf the internet, check email, & occasionally view videos why don't they offer a slower speed plan. I know people who would go for a lower speed plan if Comcast would offer it.
3) I heard Comcast is going to start offering movie viewing or downloads (I don't remember which one) What is someone signs up for that & wants to watch a bunch of movies that month. I'm not sure of how big the size of the avg movie, but I can see someone getting a letter & the customer calling to find out why they have been disconnected to have a conversation like this.
Cust: I'm calling to find out why my service isn't working?
Rep: Let me check
Rep: OK is says you DL'd xxx gigs last month. That is over the limit
Cust: The only thing I was doing was using your movie service
Rep: I don't care what the reason is, you used too much & we cut you off. Deal with it
4) I got an ad for their phone service. It said unlimited local & long distance. I looked at the fine print to see if it actually gave a per month minutes allowance & there was none listed. I can see someone signing up who has a son or daughter going over their cell minutes to save $$ & since its listed as unlimited, have that same person rake up like 15,000 minutes for the month to be cut off on the phone service also. |
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 dadkinsCan you do Blu?Premium,MVM
join:2003-09-26
Hercules, CA
kudos:18 | At the risk of getting yelled at...
*FOR ME* I pay for the extra speed so when I do decide to download ... TDU/Carbon/Crysis(soon), it will get here within minutes - not days!
I do not try to build my DVD collection... movies suck!
"Too Much Bandwidth" will never be used to describe me.
*I* will never get "The Call".
No idea about CS and asking about abuse... I don't abuse the network. Probably never will. 
--
Think outside the Fox... Opera |
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 sortofageekNot TroublePremium,Mod
join:2001-08-19
There & Then
kudos:14
Comcast HSI
Comcast Cable TV
Team Helix
Distributed Comput..
Linksys
| reply to cscottm
Hello, cscottm, I notice you are not a frequent poster in the Comcast HSI Forum, so you may not be aware how frequently people start bandwidth abuse related topics here.
You may or may not get good responses to your questions. One reason why not may be that regulars here have responded to the same or similar questions quite frequently.
If you haven't been a frequent reader here and want to know what has been said here in the recent past, take some time to read some of the topics listed here: »Comcast High Speed Internet FAQ »Does Comcast have bandwidth use limits?
Please let us know if you still have questions which haven't already been addressed many times already. 
--
My Folding@Home Farm * Join Team Helix? * I am praying for Rebekah. |
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sortofageekNot TroublePremium,Mod
join:2001-08-19
There & Then
kudos:14 Host:
Comcast HSI
Comcast Cable TV
Team Helix
Distributed Comput..
Linksys
| reply to cscottm
All: A note from your forum moderators before this discussion goes any further. -------------------------------------------------------------------------------- Check the site posting rules and the forum posting rules before posting, refrain from negative personal remarks. Refrain from attempting to control what other people post by intimidation and derision. If you're tired of the subject, don't read the posts or even open the topic when you see those telltale signs in the title. If you believe another poster is out of line, do not respond. Use the HeyMod button on the offending post to report that post. If you believe the thread belongs in another forum, use the HeyMod button on the first post in the thread to report your opinion. If we don't do as you ask, you may IM us privately to inquire, but comments about any disagreement with our actions/inactions are off topic posted in a public forum. This forum is open to all discussion about the Comcast HSI and phone services. While differing opinions may be posted, attempts to silence opposing views will not be tolerated. If such is noted, use HeyMod, please. Do not try to correct or direct other posters. Thanks in advance for your cooperation. --
My Folding@Home Farm * Join Team Helix? * I am praying for Rebekah. |
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 Spector42Forty-TwoPremium
join:2002-01-07
Owings Mills, MD | reply to cscottm
As has been reported, the "magic #" is not a specific static amount. It is based on a percentage above the average for a given area. Not only will this # vary from area to area, it will vary from month to month. If the average for a given area is 80GB per month and you are downloading in excess of 400 to 500GB, you will probably be contacted. This has more to do with being in the top 1% in downloading for a given area and with negative impact to others in your area and nothing to do with hitting an arbitrary download amount. |
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| reply to cscottm
Yes I haven't posted too many messages in the Comcast Forum, but I have been reading some of the messages from the past on this subject matter. When I originally posted the questions, I was more doing it in a opinion type question, kind of like when someone questions why someone is doing something. |
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2 edits | reply to cscottm
Mod Note: Double post removed. See this post ---> »msg deleted
Please don't post the same thing in multiple threads. I'm closing this one since we don't need two bandwidth threads at the same time, please.
sortofageek 
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