scrubca
join:2007-02-26
Brampton, ON
| Help? constantly need to reload of internet pages
Hi all,
I just switched to Tekksavy last Friday from Rogers, after all the great things I've heard from this and other forums about Tekksavy.
I am having an issue though that I'm having trouble resolving. For some reason, every website I visit, I get the "website not available page", and then I hit reload, and the page pops up. Never happened before with Rogers. On Saturday I called in and asked for the static IP address, and this is when the issue started. Of course it may not be the new static IP, since I didn't play around much before ordering the static IP.
I called into the Tech support, and they thought it may be a setting on my Router.
My Router is a Dlink 524a, and I am running firmware 1.23.
The Tech support thought it was an auto-reconnect setting on my router, but I verified this and it is set to enabled. (I couldn't find any other setting that may have matched what the tech support said).
I saw somewhere that reducing the MTU from 1492 to 1472 or 1452 may help, but I tried that and it didn't work.
Does anyone have any ideas? |
|
TSI Steve
TSI Steve
Premium,VIP
join:2007-01-12
Chatham, ON | Can you PM your details so we can look into it? |
|
jfmezei
Premium
join:2007-01-03
Beaconsfield, QC
 ·ELECTRONICBOX
| reply to scrubca
> For some reason, every website I visit, I get the "website
>not available page", and then I hit reload, and the page
>pops up.
How quickly does the "website not available" message appear ? 1-2 seconds ? 10 seconds ? 20 seconds ?
Are you sure your DNS settings are correct ? It could be that your primary DNS is wrong and when you hit reload, it uses the secondary DNS server and resolves you IP and the page load properly. |
|
The Flash
You don't win friends with salad
Premium
join:2002-10-17
Toronto, ON | reply to scrubca
Since firmware 1.23 you can input your own DNS address. The default is 0.0.0.0, put the TSI DNS and try to see if it fixes the problem. |
|
scrubca
join:2007-02-26
Brampton, ON | sorry what is the TSI DNS, (ie what value should I put in there?  (sorry a bit of a newbie with this). |
|
scrubca
join:2007-02-26
Brampton, ON
| reply to jfmezei
This is the exact message
Server not found
Firefox can't find the server at search.ebay.com.
And the time varies from 1-2 seconds to 20 seconds
I'm not sure if DNS settings are correct or not. (not sure what they should be). |
|
The Flash
You don't win friends with salad
Premium
join:2002-10-17
Toronto, ON | reply to scrubca
Check in the Status Page of the router. |
|
scrubca
join:2007-02-26
Brampton, ON | Thanks Flash, Great troubleshooting!!! works like a charm!!!
Thanks everyone for their help, this is a great forum! Looking forward to many years of Teksavvy enjoyment! |
|
