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R71
join:2001-03-13
Hollywood, FL
 ·Comcast
edit:
March 9th, @05:47PM
| reply to Daniel8802
Re: hmm ... powerboost?
As a Comcast High-Speed Internet customer, you're used to blazing fast speed. Now you can expect even more—right when you want it the most. Introducing PowerBoostTM, an exclusive new feature from Comcast High-Speed Internet.
PowerBoost gives you an extra burst of speed for faster downloads, up to 12Mbps when you download large files. Music, videos, software, online games—when you're downloading something big, PowerBoost kicks right in with speed bursts up to a blazing 12Mbps! DSL never stood a chance.
There is nothing to download to receive the PowerBoost upgrade. Just reboot your modem once by following one of the two procedures....
Thats the email they sent me and I did this and I have never seen any boost yet.
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Ok I just got off of the live chat with them and this is what I got. Oh and here is the link I clicked from my email about the power boost.
If you need assistance, chat with one of our highly-trained representatives online at »www.comcastsupport.com/chat
(Comcast guy)(Fri Mar 9 16:23:39 EST 2007)>Thank you for contacting Comcast and for chatting with us today R71.
My name is (Comcast guy) and I will do my very best to assist you.
R71(Fri Mar 9 16:24:02 EST 2007)>I have not seen any power boost can you tell me why?
(Comcast guy)(Fri Mar 9 16:24:43 EST 2007)>What do you mean exactly R71?
R71(Fri Mar 9 16:25:00 EST 2007)>PowerBoost gives you an extra burst of speed for faster downloads, up to 12Mbps when you download large files. Music, videos, software, online games—when you're downloading something big, PowerBoost kicks right in with speed bursts up to a blazing 12Mbps! DSL never stood a chance.
R71(Fri Mar 9 16:25:56 EST 2007)>was sent to me in my email
R71(Fri Mar 9 16:26:52 EST 2007)>And I did this..... For Comcast High-Speed Internet Subscribers:
Simply unplug your cable modem, wait 60 seconds, and plug it back in again. If a router is connected to your modem, please follow the manufacturer's instructions to reboot.
(Comcast guy)(Fri Mar 9 16:27:27 EST 2007)>Okay, power boost does do that, but it has to be offered in your area for you to be entitled to have that, perhaps if you haven't felt the power boost yet, that is because it might be in your area soon, so you're getting a heads up.
R71(Fri Mar 9 16:27:58 EST 2007)>why did they send me that email then?
(Comcast guy)(Fri Mar 9 16:29:03 EST 2007)>To inform users so they know, so that not suddenly one day your internet is super fast and you guys wonder whats going on.
(Comcast guy)(Fri Mar 9 16:29:34 EST 2007)>Is there anything else I can do for you today R71?
R71(Fri Mar 9 16:30:02 EST 2007)>lol ok, no I do not need any thing else
Also, it says in big red words across the top of the email that "You just got a BIG Boost!" To me it seems like that means I should have it now.
Ok... lol One more edit here. I just found this in another link on that email and hit FAQ's for it. »www.comcast.net/help/faq/index.j···ost18507
FAQServices > PowerBoost
What do I need to do to get PowerBoost?
Nothing. PowerBoost has already been deployed in your area. If you suspect that you are not getting PowerBoost, simply reset your modem by unplugging it for 60 seconds and plugging it back into an electrical outlet. Compatible cable modem equipment is required, otherwise there is no action required on your part to receive the speed enhancement.
And I do have a comcast modem. I also called 1-866-447-7333 and got the same story for a tec. on the phone.
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b10010011
Whats a Posting tag?
join:2004-09-07
Bellingham, WA
·Comcast Formerly ..
edit:
March 13th, @08:17PM
| said by R71  : As a Comcast High-Speed Internet customer, you're used to blazing fast speed. Now you can expect even more—right when you want it the most. Introducing PowerBoostTM, an exclusive new feature from Comcast High-Speed Internet. Yeah I got the same email and even a form letter sent smail probably six months ago but still have not see anything even close to the existence of power boost in my area. 
Large downloads (like a linux distro cd-ISO) from a fast server will shoot right up to 6 megabytes and flatten out for the duration.
Interesting to note Comcast has removed any mention of Powerboost in all their local radio, and news paper advertisements. Makes me think that it was a failure on our local system.
But hey I see their point, Bellingham is a small market with Qworst DSL being the only thing even close to competition. Why would Comcast even bother spending a dime on system upgrades?  | |
garitaar1
join:2005-02-21
Minneapolis, MN
moderated:
March 15th, @02:04PM
| said by b10010011 : - clip'd - Why would Comcast even bother spending a dime on system upgrades? Because the "boost" concept improves real performance while improving capacity availability. Any shared capacity environment works this way as we learned in statistics class. Given finite resources and random requests for those resources, it is better to apply maximum resources to clear that request as quickly as possible. Focusing more resources to minimize the duration required to satisfy the request enables serving more requests than does limitting throughput which increases overlap in time.
I am a big fan of Comcast corporate management and their technical pursuits. Nobody is perfect, but for investing in, building, and operating an HFC system, Comcast is tops. There is still a wide deviation of systems evolution after they purchase those systems from other operators, but Comcast has a record of investing significant funds to get all HFC plants up to spec.
Fixed uneven quote tags. ~sorto' | |
b10010011
Whats a Posting tag?
join:2004-09-07
Bellingham, WA
·Comcast Formerly ..
edit:
March 15th, @01:39PM
| said by garitaar1 : There is still a wide deviation of systems evolution after they purchase those systems from other operators, but Comcast has a record of investing significant funds to get all HFC plants up to spec. Yeah, well I'm not holding my breath. | |
YukonHawk
join:2001-01-07
Patterson, NY | No Powerboost in Patterson NY. The rep told me sometime in April or May. We'll see. | |
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