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Forums » DSL installation explained from start to finish » Re: DSL installation explained from start to finish
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Re: DSL installation explained from start to finish »
Anon

Re: DSL installation explained from start to finish

Very nice article.
There are to many ways DSL with a CLEC + ISP can go wrong. I do not see this possibilty happening near as much with cable internet service, or with ILEC + ISP/Telco.
It makes me wonder about the viability of wholesale DSL providers.
Frank
permalink · 2000-06-26 21:24:29 · Reply to this
Anon

Re: DSL installation explained from start to finish

I don't want to spook anyone considering DSL as these experiences and delays are not typical. Many people are able to undergo the entire process in a two week period of time, and sometimes you read their reviews here. The people that call me however are the ones having problems so naturally those are the calls that I focus on, and the article is to educate the consumer as to what is happening when you encounter a delay. I try to educate the people I talk to on a daily basis and this is an extension of that.

Overall DSL is a great product and it is well worth the frustrations. Once you have DSL you will never consider going back to a modem.

Now where cable is concerned, if you have the equipment and you know how to install it then a cable company could/should have you up and running in 15 minutes since they own everything involved in the process and only a software change is really necessary on their end.
permalink · 2000-06-26 21:55:45 · Print · Reply to this
NonVedic

join:2000-03-20
Houston, TX

Re: DSL installation explained from start to finish

The negative/bad issues mentioned in your article are all too common with DSL installation in my area that is serviced by Southwestern Bell. I discovered that I was about 200 feet or so outside the 17,500 foot limit, and now see how much grief I was spared. Ironically, Road Runner chose me as one the beta testers for the Houston area a year ago. You're right: 15 minute installation. It cost 100.00 and the first month service was free. At first I was limited to 500Kbps. As of late, I've hit 2-3000Kbps. All for 40.00 a month over my regular cable bill.
permalink · 2000-06-29 06:51:08 · Print · Reply to this

Hayward
K A R - 1 2 0 C
Premium
join:2000-07-13
Key West, FL

Re: Yelco no smother are ride

You would think it might be, but check out particularly BA, Ameritech, and SW/PacBell.
They screw up their own customers just as well as anyone elses.
permalink · 2000-08-20 15:23:44 · Reply to this
Forums » DSL installation explained from start to finishRe: DSL installation explained from start to finish »

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