CLEVELTECH
join:2006-12-21
02107
3 edits | reply to Loker
Re: So what?
Listen to me, there are ways to control and balance the network where one person does not degrade another's connection. Verizon, Cox, SBC and others do it. I don't understand why Comcast doesn't or won't.
I don't understand why you have a problem with knowing what the cap limit is. Other ISPS have it and state it.
They have a cap limit because 115,000 people have been cut off by them. This is a problem that will not go away. Instead of attacking and calling people like me a pirate, you should really look at this issue for what it is. Sooner or later you yourself will cross that unknown to you bandwidth cap and you're gonna receive the call, then what are you going to do?
I've talked to people who don't download much, don't stream video, don't FTP and they themselves were cut off. It is not fair for you to judge everyone as a pirate because their service was terminated by this ISP for an unknown cap limit that they know and refuse to tell subscribers about.
I don't want them to set a cap, rather I want them to ADMIT there is a cap and STOP LYING to people. There's a big difference. |
|
JSRoman
Premium
join:2005-03-10
Callahan, FL
| said by CLEVELTECH  :Listen to me, there are ways to control and balance the network where one person does not degrade another's connection. Verizon, Cox, SBC and others do it. I don't understand why Comcast doesn't or won't. I don't understand why you have a problem with knowing what the cap limit is. Other ISPS have it and state it. They have a cap limit because 115,000 people have been cut off by them. This is a problem that will not go away. Instead of attacking and calling people like me a pirate, you should really look at this issue for what it is. Sooner or later you yourself will cross that unknown to you bandwidth cap and you're gonna receive the call, then what are you going to do? I've talked to people who don't download much, don't stream video, don't FTP and they themselves were cut off. It is not fair for you to judge everyone as a pirate because their service was terminated by this ISP for an unknown cap limit that they know and refuse to tell subscribers about. 115,000 LOL - HOLY CRAP, what else can you pull out of your ass ?
--
www.seabee.org |
|
CLEVELTECH
join:2006-12-21
02107 | Get a brain and do the math:
Comcast claims 11 million HSI subscribers
They claim it's the top 1% of network abusers THEREFORE
115,0000 users were booted off. |
|
Rick
Premium,MVM
join:2001-02-06
Waterbury, CT
clubs: 
| reply to CLEVELTECH
Of course Comcast controls and balances their network.
What they don't, and shouldn't do however, is to allow a very select few people who for some very strange reason feel they're entitled to download 200 + gigs a month on a 43.00 per month service, to completely dominate and degrade their neighbors connections.
By the very nature of the technology behind our connections, this is a SHARED medium and I think that those who do this don't respect their neighbors one single bit.
Comcast, nor any residential provider for that matter, simply does not owe their customers paying this kind of price..access to a service that lets them download that much data per month.
If an individual were to ever go out and try to lease their own line with these speeds that allowed that..they would be paying 10 times what they do at least compared to what they pay Comcast now.
Some around BBR constantly try to use the argument that Comcast says this is an "unlimited" service. That is not what their TOS says. It says that if someone is impacting their neighbors or the network as a whole, their service can be suspended and cut off. And KUDOS to Comcast for enforcing this.
Don't get me wrong. I am NOT against people who want or need to download that kind of data per month. I AM against them however feeling that for this level of service, that Comcast owes them the right to do so. And, I am against them not realizing how their activities might affect other peoples connections.
What these people SHOULD do is to make other arrangements if possible for multiple connections or to explore whatever options might be out there for business level tiers of service.
Just because my local Chinese buffet advertises an "all you can eat" lunch buffet for 5.95, it doesn't give me the right to run over everyone in line with a truck and haul the entire serving table out of the restaurant.
Which is exactly what those abusing this service are doing...or trying to anyway.
Again, what many people COULD do who are in this situation is to perhaps subscribe also to a DSL connection and utilize that for part of their activity.
Really, it is all about having some respect for your neighbors and realizing that this technology does have it's limitations.
--
The Coyote captured the RR! Roadrunner Rick is now Comcastic! |
|
JSRoman
Premium
join:2005-03-10
Callahan, FL | reply to CLEVELTECH
I know your upset being kicked off for being a bandwith hog but is that all you got. You are twisting words. Comcast has never said that they have kicked off 1% of their CHSI subs.
--
www.seabee.org |
|
CLEVELTECH
join:2006-12-21
02107
| reply to Rick
That I understand. But here's the burning question that nobody seems to want to answer: What is acceptable usage?
Not everyone that has gotten booted off was a heavy downloader. Comcast cannot have it both ways where they tell people that there "is no limit" yet at the same time are telling people "limit your usage". |
|
CLEVELTECH
join:2006-12-21
02107
1 edit | reply to JSRoman
I just want the truth that's all. I'm not asking for the world man. And you will find that it is not just me that this has happened to. There are many people out there that share the same story as I.
Comcast clearly states it's the top 1% of network "abusers" that get booted off. That right there is admitting it. And if it is true then the numbers don't lie. They have reasons to lie and keep the public at large unaware that they do this.
When I was interviewed by the Boston Globe as to what happened to me it was very alarming to come to find out just how many people (in my state as well as outside of it) that this has happened to and even the reporter was quite confused by the lack of response by Comcast on this issue. She (like so many) had no idea that Comcast does this. |
|
Rick
Premium,MVM
join:2001-02-06
Waterbury, CT
clubs:
| reply to CLEVELTECH
Comcast doesn't define it because it can vary from area to area.
In the outskirts of my city, there are those who see much better primetime speeds than we do here in this bigger city. And so, obviously, Comcast can be more lenient when it comes to users there instead of here.
My area is much more congested and was recently transitioned from Adelphia and obviously, theres still work to be done. I have no problems with the service because overall, my time spent on it is 90% off peak times...and everything runs great then.
But, as soon as rush hour hits..people are seeing very degraded speeds in this city. Until they can get it all properly configured and enough bandwidth supplied to this city, it's important that they enforce their TOS closely.
I have faith that they'll do it but it will take time. In the meantime though, I can sympathize with those having problems..because for many people..primetime is the only time they have to use the service.
Really, I think that people need to take it upon themselves to know whether they're a very heavy user or not. We're not talking about occassional downloading here.
We're talking about 200 to 300 gigs a month. If someone doesn't know they fall in that camp..then I think they probably should.
Also, I'm not sure where you are getting your information but I haven't seen people cut off for much less than those levels.
Perhaps there was other issues involved in their misuse of the service.
--
The Coyote captured the RR! Roadrunner Rick is now Comcastic! |
|
Cabal
Premium
join:2007-01-21
Boston, MA
| reply to CLEVELTECH
Time to get backed to Hooked on Phonics. The recent Boston.com article said top 0.01%, not top 1%. No one kicks out 1 in every 100 customers.
--
Interested in open source engine management for your Subaru? |
|
CLEVELTECH
join:2006-12-21
02107 | reply to Rick
All you have to do is do a search on google and a lot of information concerning the bandwidth limits comcast has in place and you will see that many people have gotten booted off and this is not an isolated issue. |
|
Rick
Premium,MVM
join:2001-02-06
Waterbury, CT
clubs:
| said by CLEVELTECH :All you have to do is do a search on google and a lot of information concerning the bandwidth limits comcast has in place and you will see that many people have gotten booted off and this is not an isolated issue. Having been around BBR for a long time now, I'm quite aware of several who have gotten booted off their respective services and the reasons behind it.
And, I think it's safe to say, that when it is for bandwidth related issues, Comcasts tolerance level is very high, even up to the 200Gig per month range.
I'm sorry, but I think that is VERY fair of them and more than adequate for the level of RESIDENTIAL service they are providing here to the masses.
I think that it is incumbent upon people who fall into those kinds of ranges to KNOW that they are and to make adequate plans for a service or services that can accommodate their special needs.
It is not fair for you to expect that for 42.95 per month, that this service will be the end all for everything you need it to be. I used to have a company whereby I had and paid for a T1 line into our offices, back in the day when it was 1000.00 + per month. I KNEW what we needed..and knew that that was the level of service which my business demanded, and which I had to pay for. I did not go to my local cable company and try to convince them to run a 40.00 per month residential line into my office and try to claim that I had the right to that..and to unlimited usage on that account.
In just watching your Youtube video located here..
you state clearly that you have and had the means in place to monitor your usage.
»www.youtube.com/profile?user=CLEVELTECH
You KNEW the kinds of bandwidth requirements you had, and that you were downloading and/or uploading mega gigs of data.
You ALSO received a phone call from Comcast, warning you and asking you to moderate your usage.
All of that was a VERY clear warning sign, which you apparently didn't heed.
But now, it's somehow all Comcasts fault for your predicament.
There is ONE thing I strongly agree with you on after watching your video. You seemed very receptive to subscribing to a higher level of service..and paying for it. It would have been good if the company did have something in place to respond to that and for users like you who want and demand more. Again, I don't fault you for your usage..I'm just suggesting that you are looking at the wrong provider to supply it to you.
By the same token however, I don't think you can fault Comcast for not having it either. What they are today ..is what they are. A provider of cable broadband to residential users. I don't think you can demand that they be more than they really want to be as a company, or that they have the network in place for.
Again, and in closing..I really think that for many in your situation..the solution is to have a couple services in place. Both DSL and Cable are relatively cheap these days, and certainly wouldn't equal the cost of a T1.
People like yourselves could split your usage up among the two services and head off this kind of an issue from ever happening in the first place.
But, if it's not available, then I think it's only fair that you research and supply yourself with a service that will fit your needs. And obviously, that will cost more.
But, it should for those who require such levels of service.
Bandwidth is not cheap..especially when you get up to those speeds and capacities.
GL to you.
--
The Coyote captured the RR! Roadrunner Rick is now Comcastic! |
|
PolarBear
The bear formerly known as aaron8301
Premium
join:2005-01-03
 ·CableOne
| reply to CLEVELTECH
said by CLEVELTECH :Instead of attacking and calling people like me a pirate, you should really look at this issue for what it is.... It is not fair for you to judge everyone as a pirate because their service was terminated by this ISP for an unknown cap limit that they know and refuse to tell subscribers about. Who called you a pirate? Am I crazy, or are you the first person to mention the word "pirate"? I didn't see anyone criticize you for what you download.
--
"I invented it, Bill made it famous." --David Bradley, the inventor of Ctrl+Alt+Del. |
|
CLEVELTECH
join:2006-12-21
02107
| reply to Rick
Of course. When I lived in RI I had Cox Communications and paid a lot more for their services and believe me it was great.
And believe me I did try to get a higher account, commercial, ect from Comcast and when I did the research, it would NOT make any difference whatsover. This is why I hate them and the monopoly that they have in Massachusetts. I won't ever get them again. |
|
fiberguy
My views are my own.
Premium
join:2005-05-20
| reply to CLEVELTECH
Bitter Billy,
Please go read the differences between DOCSIS and DSL and then come back to continue your tirade against Comcast here. You're really boring and it's old. We get it. you downloaded too much, you ignored their warnings, you got cut off and now you star as a turtle in a comcast commercial.
You're not a pirate, I agree. What you are is someone that felt his own rules trumped that of the provider who spelled it out for you.
Your provider told you that you used more than what was considered residential use. You admitted to being unresponsive and now you're running around YouTube looking a fool with little sympathy.
You may have run across people that may not do this or that as you say they claim, but you don't know. People like to lie.. people like to leave things out like they have a wireless AP that isn't secured. Or they download movies and confuse 1.5 hours with "a little bit"..
You got what you wanted.. there is a cap.. you hit that cap.. they don't need to answer to you. They are allowed to sell their service as they see fit. They claim the service is for use in a typical residential environment. They also say you are not allowed to use the service in which is impacts others in the area. You obviously crossed both lines and then told them to jump off and you got discod'. There's a big difference in doing things right and wrong. You did it wrong, Mr. Slowsky.
--
"Complaining is the least path of resistance for the self-reitchous and lazy ... those who also never take the time to point out a good fortune when the opportunity presents itself. It says a lot about one's moral character." - Unknown |
|
fiberguy
My views are my own.
Premium
join:2005-05-20
| reply to CLEVELTECH
WHy do you keep asking questions for which you've been answered OVER AND OVER AND OVER AND OVER AND OVER AND OVER again?
I know why.. because you are waiting for someone to agree with you.
Acceptable usage is defined in your AUP "TYPICAL RESIDENTIAL USE".. Also, they stated that you may impact the use of the network for others.
Further - why does EVERY COMCAST OR CABLE FORUM have to be over run by your tired and continual sotry of how you got booted off?
Do you know how to start a website? Can you use your own site to carry out your war against comcast?
Get off the cross already.. god knows someone else could use the wood.
--
"Complaining is the least path of resistance for the self-reitchous and lazy ... those who also never take the time to point out a good fortune when the opportunity presents itself. It says a lot about one's moral character." - Unknown |
|
CLEVELTECH
join:2006-12-21
02107
4 edits | reply to fiberguy
Then why don;t answer the question that I still to this have not gotten a straight forward answer on: What is acceptable usage to you? I hate lie and the liars who tell them. This is what Comcast is and people like you don't wanna see that this is and will continue to be a problem.
Answer the question, it's very simple. and Comcast HAS TO ANSWER ME since I AM PAYING them. They CANNOT have it both ways.
I realize that you are employed by Comcast thereby you are going to take their side no matter what even though they are wrong and you know it. But this is an issue that is not going away and if you stood in front of a court judge and gave that kind of answer, I guarantee that judge would've gotten very angry and thrown the book at you (which would be rightfully deserved).
And for the record, I don't want your sympathy (pathetic you even make that kind of remark) I'm making those that sign up with Comcast FULLY AWARE of what they need to know before they hand over their hard-earned money to this company. Let's be honest here, it's obvious to me you're not gonna tell people about this little unknown cap policy. |
|
fiberguy
My views are my own.
Premium
join:2005-05-20
| You assume WAY too much in your post... you let your red blinded anger towards comcast make you sound paranoid. You don't know me.. let's make that clear RIGHT NOW. You keep spewing crap to get the crap you get in return. With that said..
.. you've been answered. You've been told time after time after time. Before you go off half cocked that you have some sort of right to know a cap - step off! You don't! NO WHERE IS THERE ANYTHING THAT AFFORDS YOU THE RIGHT TO A DEFINITE CAP! Answer to THAT one!
Your service is for Typical Residential use. Does the typical residential user download 300 or 400 gig of data a month? NO! Does the "typical residential user" work from home and transfer large packages all the time? No! Does the "typical residential user" run a server from their home? Does the "typical residential user" open up their access point, snug the face of the AUP and share their wireless connection with their neighbors where there is NO control over the use? NO! Does the typical residential user surf YouTube? Yahoo? Check and send email? download MP3 music? build A website? Do they get windows updates? run about and up to 5 computers? Yes! Does the typical residential user comply with the AUP and the owner of the network when they are called by said provider and cut back on their use when asked to because they are using too much? or do they tell them to "f*(ck off, it's my service, I pay for it and I'll use it how I want" (which a total disregard for the AUP in the first place)... no! They don't!
You've been told time after time after time after time, and you are well aware of how cable technology works and is operated. You continue to ignore the answers because they don't agree with the high and mighty Clevetech! What you do is make slanderous lies, incriminate yourself on video to saying one thing and then say another elsewhere... you also act like you have uncovered something that no one knew about until you got the scoup before anyone else.
Here's the deal.. you know what you were doing wrong. You failed to answer to them because YOU didn't get the answer YOU wanted. Who owes you anything to begin with? You are somewhere in the belief that you are owed ANYTHING beyond that of a residential service to which you admitted you weren't using it for. Grow up already and PLEASE stop turning EVERY SINGLE FRICKING FORUM into the "I'm clevetech and comcast turned me off" forum. How does DOCSIS3.0 cable technology relate to your beef with Comcast! Get a life already! Stop trolling these forums with your personal vendetta against a company you have a beef with. Show us a reasonable amount of history in your posts that shows anything other than your involvement in that forum that doesn't have you turning it into your personal fight. I can't believe you continue to do it in the very forum where you dissed' the people of BBR in your youtube videos to begin with!
And for the record - let me correct you since your fact finding is HORRIBLY bad as proven in about everything you've ever tried to state the facts on:
1) I put my mouth where *I PERSONALLY FEEL*.. If you have supposidly looked into my posting history you'd know that I've taken a stance on both side of BOTH parts of the industry. I think on my own and there is NO ONE out there that could pay me enough to do otherwise. Got it?!
2) You know nothing of the court system - so stop trying. We'll see how much you know if you ever actually make it into court. (which will never happen). You make me laugh with your "I guarantee you" crap and the "throw the book at you" comment. Watch much of the old key stone cop movies do you? Perry mason perhaps?  "Rightfully deserved"? Wow! And you have the nerve to tell me I'm clearly taking sides? How about you..? You've clearly taken a side and are playing judge against me!
You make me laugh - at best.
You should spend more time worrying about your own personal life instead of slandering a company because of your own personal issues. You could find out that these big bad companies finally get tired of your little dog nipping at their heels pestering ultimately kick you back. No one is guilty of anything right now.. but you know that because you are an expert on the law, right? If no one is guilty of anything, you need to be careful of the (at this point) slander you are spewing in your efforts to let people know of something that actually doesn't exist. Leave it up to the courts or AG, if it ever makes it there, to decide.
--
"Complaining is the least path of resistance for the self-reitchous and lazy ... those who also never take the time to point out a good fortune when the opportunity presents itself. It says a lot about one's moral character." - Unknown |
|
CLEVELTECH
join:2006-12-21
02107
4 edits | WOW, amazing. As usual you don't listen and you avoid answering the question by tippy-toeing. Pathetic.. I never dissed anyone on DSLR rather I was asking a tough question that needs to be answered and what I've gotten from you (and others like you) is rather than being direct you tippy-toe on it. THAT IS NOT AN ANSWER.
Personal attacks is another act I've gotten by SOME users on this forum but NOT all. In fact, some guys were very nice actually and if you actually listened to my vid posts (which you didn't) you would see I said so.
Comcast is guilty of cutting users off and not being honest with them, it's been proven by others out there and they will face the court system eventually. With ever-growing users getting knocked-off this is not going away.
When I ask "what is acceptable usage?" I'm asking a very simple question. Instead I get NO answer on it. And you still won't answer it either.
"Your service is for Typical Residential use. Does the typical residential user download 300 or 400 gig of data a month? NO! Does the "typical residential user" work from home and transfer large packages all the time? No! Does the "typical residential user" run a server from their home? Does the "typical residential user" open up their access point, snug the face of the AUP and share their wireless connection with their neighbors where there is NO control over the use? NO!"
"Does the typical residential user surf YouTube? Yahoo? Check and send email? download MP3 music? build A website? Do they get windows updates? run about and up to 5 computers? Yes! Does the typical residential user comply with the AUP and the owner of the network when they are called by said provider and cut back on their use when asked to because they are using too much? or do they tell them to "f*(ck off, it's my service, I pay for it and I'll use it how I want" (which a total disregard for the AUP in the first place)... no! They don't!"
Man you assume a lot too. I don't run a server, don't work from home, don't use any type of file-sharing software, don't pirate, never shared my wireless connection with anyone.
You seem to forget that the ABUSE REP that called me was very rude and refused to divulge anything to me AND I was willing to pay more and NO ONE was willing to help. I asked the abuse rep to gimme a hard number to that I can manage my downloading habits and he refused to give me a hard number or a round number.
Comcast's network obviously not working as dozens of people complaining are testifying.
This is what you fail to understand. When I had Cox, I paid for the services and NEVER had issue with them.
»www.cox.com/policy/limitations.asp
Oh WOW!! Here's an ISP that posts their limitations, look at that. Every HSI company provides the limits you agree to. That is unless you are Comcast. Unlike Cox Communications, Comcast has a lot to learn on how to run a business with HSI. Unless you are a lawyer, the TOS doesn't mean anything to normal people. Their fuzzy AUP may be legal but certainly on the grey side of it. It's not as black and white as you think. Their day in court will eventually happen. You wanna try and argue this with me? So far, it's not looking good for you.
I will not be silenced on this no matter what YOU or anyone else says.
here's another analogy for you:
I think it's obvious if someone walked to a store and walked out with a product, they expect the product (whatever it is) to be what they thought they purchased.
You don't walk into a store and purchase a piece of clothing for instance without checking to make sure it's the clothing you intended to purchase. Or for that matter that it's the proper size. I'm a size 36 for my pants. If I purchase a size 50 or 31 I'll have a problem and want to return it for the correct fit.
Comcast is no different. We purchased a product that was either too big or too small. But they won't tell you what size you really purchased either. Just guess what you bought. You just know it's the wrong size.
Here's another analogy:
If you have a unlimited checking account and write 1000 checks a month for several months, will the bank get pissed and demand you upgrade to a business account because you are writing too many checks?
Same crap as what Comcast is arguing. You shouldn't be using the service completely. You should only be using a fraction of the service you paid for. That's the sad part.
And FYI, their phone service is limited too and yet when you see one of their "Comcastic" commercials, it's advertising their phone service as (guess what, DUH) "UNLIMITED". And another former Comcast tech told me that they call people up with the same crap they tell people of their internet service, to (guess what) "limit their phone usage".
Care to argue with me on that one?
This is what I know of the court system:
When a judge asks a question why has this company booted off a user and I being the tech citing the fuzzy AUP and I clearly state that there "is no limit" but at the same time is terminating users because they "won't limit their usage" and COMCAST will not divulge what those limits are that's a problem. If I were that guy being questioned and gave that judge an answer that clearly people have been asking many many times the judge would slam the gavel down, get very angry and hold me and the company in contempt.
This is the way it is. It's not rocket science here. You lie to a court judge you get in trouble. There's no "gray area".
Even you are intelligent enough know that.
This is NOT a personal vendetta.
As far as me slandering anyone? What am I doing that is slandering?
I'm telling people what happened to me and others like me. Have you talked to others that this has happened to? Have you ever listened? I was just in contact with a guy who uses less then 30 Gigs monthly and Comcast accused him of using over 300 Gigs. He uses HSI for internet browsing and email. That's it. Hardly able to get to 300 Gigs with that IMO.
This isn't an opinion, this is fact. You just don't wanna see it because you are passionate about your job or financially motivated. I give you credit as trying to discredit me and others like me and play down a serious problem with this company's network. That's what anyone would do trying to protect the company that signs their paycheck every week.
»www.cbsnews.com/stories/2004/01/···hStories
This isn't slander when a major media news outlet (like CBS news or the Boston Globe) reports it as existing and happening to people. Wouldn't it be funny if this story eventually hits the NY TIMES? This would a nightmare for Comcast. FYI, my buds blog (who's another former Comcast subscriber) has been viewed from as far as Israel, Australia, the UK, Germany, Saudi Arabia and so on. It's been fascinating watching who is looking at it and from where. His blog is getting 200-300 hits a DAY.
»comcastissue.blogspot.com/
You wanna call him a liar since he's been in the IT tech field for over 17 years and knows what he's talking about? Here's a good question for you: Why is Comcast fighting Utopianet from being built in Utah? Rather than go after them directly, my bud intends to do something Comcast never expected. He's going to push for Utopia and Net Neutrality in his area. The company doesn't want either. I'm amazed how unprofessional Comcast has proven and how poor their technology is. My bud remembers ripping CAT-2 cables out of his network and replacing them with CAT 5 or fiber 10 years ago! Comcast is afraid of Utopia, Qwest, SBC, and Verizon. They know they can't compete.
I don't know what planet you've been on but here on earth when someone lies and they get caught in a lie they are in trouble and never trusted again. You can't trust a company to do what's right for it's customers. That's why the Government has laws against unfair business practices. You made me laugh really hard tonight so I thank you.
I'm sure Comcast is a great company to work for. In fact, I know they are because I know three guys that work for them.
We're done talking. Take care of yourself.
"However beautiful the strategy, you should occasionally look at the results."
-- Winston Churchill |
|
fiberguy
My views are my own.
Premium
join:2005-05-20
| All real good... now take your fight somewhere else. It doesn't belong in EVER freakin' cable forum on BBR.
What part of that don't YOU get?
Headline: DOCSIS3.0 in the future
You: Comcast lies
Headline: Cable adds more HD Channels
You: Comcast cut me off!
Headline: Comcast signs retrans agreement
You: Comcast won't reveal caps.
What don't you see?
nothing else really matters - you've tagged every forum here and it's nauseating already.. enough!
--
"Complaining is the least path of resistance for the self-reitchous and lazy ... those who also never take the time to point out a good fortune when the opportunity presents itself. It says a lot about one's moral character." - Unknown |
|
CLEVELTECH
join:2006-12-21
02107 | Thank you. Hehehe |
|
