KA3SGM
- -... ...- -
Premium
join:2006-01-17
West Chester, PA
clubs:
 ·Cricket Broadband
 ·Verizon FIOS
1 edit | reply to noping
Re: VOD problems
noping, weather should not affect fiber, unless somewhere there is a fiber patch cord that was not seated correctly, and moisture has crept in, but if your phone and Internet are working OK, that is unlikely.
Check to see that the door on the ONT is snapped shut, and the screw holding the lid closed is tight, to ensure water has not invaded the ONT itself. While you are at it, make sure the TV connector on the ONT looks new(chrome/silver nut and back, with a black center band)is tight.
Is any of the original coax routed outside? Comcast would not fish walls, and commonly would use siding clips outside to hold the coax, then drill a hole in wherever needed. Years of exposure to sunlight usually deteriorates the coax to the point of being unusable. Where it is important that all indoor connectors be compression type. Any outdoor connectors ABSOLUTELY HAVE TO BE compression fittings, or water will seep in and ruin them. Any sharp bends or kinks in the cable can cause a problem also. Just a few things to check for. FiOS cabling pretty much has to be wired in a star topology, where each coax run goes straight from the TV to the splitter.
Comcast would install a 2-way, go 30 feet and run a 4 way then run to several other rooms with a few more 2 ways. This kind of setup will not work with FiOS. Alot of those older Comcast splitters were only rated for 500-600MHz. Where FiOS needs splitters good to at least 1000MHZ (1GHz).
Hope you find something to fix the problem, at least you will be more vigilant about what the tech is repairing, how the wiring is supposed to be done, and what they might be missing. |
