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BLAH2222

@cogentco.com

Internet got cancelled

Comcast turned my internet off once again due to "abuse" of their download limit that they claim doesn't exist. I am waiting for them to call me back so I can complain. Has anyone else had their internet disconnected once again? When I originally spoke with the rep a few months ago he told me not to download "that much", meaning what I had downloaded the previous month. Since then I have not downloaded "that much". He never specifically said what their cap limit was. Do you think there is any chance I can get my service reconnected?


Johkal
Cool Cat
Premium,MVM
join:2002-11-13
Happy Valley
kudos:5

»/faq/8865

»Comcast High Speed Internet FAQ »Does Comcast have bandwidth use limits?



CableTool
Poorly Representing MYSELF.
Premium
join:2004-11-12

reply to BLAH2222



b1gdr3
I Blame Your Mother

join:2001-07-28
York, PA

reply to BLAH2222
Can't say you weren't warned.



TDNickell
Premium,MVM
join:2006-09-26
Federal Way, WA

reply to BLAH2222
I'm just guessing,but i believe its one year before you can get the service again.



SuperNet9
Go Ninja,Go Ninja Go..
Premium
join:2002-10-08
Harwood Heights, IL
kudos:4

reply to BLAH2222
Can't he re sign up and not give his SS # ? or put it under his wife name?



phattieg

join:2001-04-29
Winter Park, FL
Reviews:
·Bright House

said by SuperNet9:

Can't he re sign up and not give his SS # ? or put it under his wife name?
If he does, he better hope the rep doesn't suspect this is happening. Comcast can deny service to anyone for any reason, and in this case, may deny it based on the abuse issue. If so, they will require a lease or rental agreement, which shows you no longer live at the address...
--
SIPPhone/Gizmo # 17476200648 / PIMPNET Chatline / Ran by Asterisk & Slackware 10.1.


batterup
I Can Not Tell A Lie.
Premium
join:2003-02-06
Netcong, NJ

reply to BLAH2222
As more bandwidth intensive content is offered the shared pipe of CATV will break down more and more. Get used to it. Net neutrality will make the shared pipe more congested and subject to abuse.

What happens to you people that have Vontage when CATV turns off your interweb? Ma Bell is dead and yet the people bitch.



rbdwarf

join:2007-01-21
Montreal, QC

reply to BLAH2222

said by BLAH2222 :

Comcast turned my internet off once again due to "abuse" of their download limit that they claim doesn't exist.
*snip*
Do you think there is any chance I can get my service reconnected?

Considering that they've cut you off twice why would you want to go back?

--
Rob


ylala

@comcast.net

reply to BLAH2222
damn dude how much do you download to get disconnected twice.i download all the time but never get warnings or cancels.



mmainprize

join:2001-12-06
Houghton Lake, MI

reply to BLAH2222
Dude, that sucks, like the other poster said, why would you want comcast back if they disconnect you. It seems the limit is not a fixed amount and that is a real problem.

If you have any other choice i would start shopping araound. I have hit 400+gig a month at one point and never got a letter from any ISP before.



81399672
Premium
join:2006-05-17
Los Angeles, CA
kudos:2

reply to BLAH2222
are you under contract? Does term of service specify download max if not it's breatch of contract, take them to court and seek damages
--
i am not a lawyer but I do play one on tv



FTLNewsFeed0

join:2003-12-16
New York, NY

reply to BLAH2222
File a complaint with the FCC.

FTLNewsFeed



supergirl

join:2007-03-20
Pensacola, FL

reply to mmainprize

said by mmainprize:

Dude, that sucks, like the other poster said, why would you want comcast back if they disconnect you. It seems the limit is not a fixed amount and that is a real problem.

If you have any other choice i would start shopping araound. I have hit 400+gig a month at one point and never got a letter from any ISP before.
Uploading is what they all hate. Get a business account. You can download all you want on that.


antiphishing
Phishing Scam Terminator
Premium
join:2004-06-09
Wilkes Barre, PA
kudos:2

1 edit

reply to BLAH2222

said by BLAH2222 :

Comcast turned my internet off once again due to "abuse" of their download limit that they claim doesn't exist. I am waiting for them to call me back so I can complain. Has anyone else had their internet disconnected once again? When I originally spoke with the rep a few months ago he told me not to download "that much", meaning what I had downloaded the previous month. Since then I have not downloaded "that much". He never specifically said what their cap limit was. Do you think there is any chance I can get my service reconnected?
Wow! you must have been downloading a lot through your Comcast account. What the heck where you
downloading that exceeded their bandwidth limits?
--

Specializing in "takes downs" of phishing and advance fee scams
Send your Phishing/Advance fee scams to: phish@antihotmail.com
»/profile/1021645


batterup
I Can Not Tell A Lie.
Premium
join:2003-02-06
Netcong, NJ

1 edit

said by antiphishing:

Wow! you must have been downloading a lot through your Comcast account. What the heck where you
downloading that exceeded their bandwidth limits?
The OP is on a way over-sold node. The cap is not stated because it depends on the node.


RadioDoc
Yeah, like it matters.
Premium,ExMod 2000-03
join:2000-05-11
La Grange, IL
kudos:2
Reviews:
·AT&T Midwest

1 edit

said by batterup:

The OP is on a way over-sold node.

Bad network management is ALWAYS the customer's fault. Right?
--
Toolmaster of La Grange.

cracker 52

join:2007-01-23
Atlanta, GA

1 edit

reply to batterup
How do you know that for a fact?



Loker
Premium
join:2004-07-11
Fargo, ND

2 edits

reply to RadioDoc

said by RadioDoc:

said by batterup:

The OP is on a way over-sold node.

Bad network management is ALWAYS the customer's fault. Right?
No, but network abuse is.
--
"While preceding your entrance with a grenade is a good tactic in
Quake, it can lead to problems if attempted at work." -- C Hacking


RadioDoc
Yeah, like it matters.
Premium,ExMod 2000-03
join:2000-05-11
La Grange, IL
kudos:2
Reviews:
·AT&T Midwest

LOL. And you get to define that? How come "abuse" on a cable system (mostly Comcast cable systems in fact) is not "abuse" almost anywhere else? You don't see FiOS or DSL customers complaining about this, but you do see a constant parade of cable customers with this particular malady.
--
Toolmaster of La Grange.

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