guyver01
In Brightest Day
join:2001-01-04
Littleton, CO
clubs:
| [Other] Blackberry Network Down I work IT support for a company, and all our Blackberry Users are unable to use their data service... PIN messages don't get thru.
Apparently Sprint, Verizon, Cingular, et al are currently experiencing some type of Blackberry/RIM data service network outage.
Any others have any info on this? | |
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RiseAbove
IreCruitU
Premium
join:2004-01-30
| Re: [Other] Blackberry Network Down Yeah Blackberry servers at ATT basically threw up on themselves not to long ago. I stopped receiving my email and text messages on my Pearl for about half a day. I power cycled my device and few other clients of mine and it cleared everything up. I also had to make some calls and get a few people reactivated on the blackberry side. Seems like the issue has been fixed and everything has been working fine as of late.
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It's only after you lose everything that you're free to do anything- Tyler Durden | |
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guyver01
In Brightest Day
join:2001-01-04
Littleton, CO
clubs:
| Friend of mine just sent me this info..
Summary: BlackBerry Infrastructure Outage
Impact: The following services will be restored once the incident has cleared: BlackBerry Internet Service subscribers will be unable to receive messages and will receive an "x" when sending messages. Subscribers will not be able to access Subscriber Website, self-provision, create new accounts, or integrate new ISP accounts. BlackBerry Internet Service resellers will not be able to access Admin Website to activate subscribers. Provisioning resellers will not be able to access the provisioning site for service activations/deactivations. Carriers will not be able to provision (activate, deactivate, suspend or resume) Relay-access services either through the web user interface or the XML interface. BlackBerry Enterprise Clients will lose their connection and not be able to reconnect and new users will not be able to register their devices. BlackBerry Internet Edition, paging subscribers, PIN to PIN and Desktop Redirector users, will not be able to send or receive messages.
Subscribers will be unable to use Relay Roaming. [0491]
Incident Window Start Date and Time: 17 April 2007 20:11:20 (EDT)
% of Subscribers Affected: 100.00 (estimated) | |
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BillRoland
Premium
join:2001-01-21
Ocala, FL
clubs: | It took our 4 NEXTEL BlackBerries down but nobody cared, happened during off hours.
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"Don't steal. The government hates competition." | |
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mjn
Premium
join:2000-08-06
Cape Coral, FL
| What time did everyone come back online? Our server started connecting around 11AM, yet the WNBC site said the issue was resolved by 7AM. I assumed (and what I told our users) that the servers were overloaded as they recovered.
On another note, I loathe Blackberry's skeletal support when it comes to errors in the log files for BES. | |
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