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Ryan
Premium
join:2001-03-03
Attleboro, MA | Re: [video] UPS Delivers ! Did you report that?? | |
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Uhawl
-- watching --
Premium
join:2000-10-21
Asylum
 ·Comcast
| You can afford all the surveillance equipment to capture this video, but can't afford to trim your hedges? If you don't have enough respect for your visitors to have the front walk accessible, then you deserve to have you packages tossed at your door. It may not be "professional" behavior by the UPS driver, but you earned it by not being accommodating to his arrival. | |
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Loker
Premium
join:2004-07-11
Fargo, ND
clubs:
| Re: [video] UPS Delivers ! said by Uhawl  :You can afford all the surveillance equipment to capture this video, but can't afford to trim your hedges? If you don't have enough respect for your visitors to have the front walk accessible, then you deserve to have you packages tossed at your door. It may not be "professional" behavior by the UPS driver, but you earned it by not being accommodating to his arrival. if I remember correctly the hedges were not in the way....there was a spider web...
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IllIlIlllIll
EliteData
Premium
join:2003-07-06
Lindenhurst, NY
| Re: [video] UPS Delivers ! said by Loker :said by Uhawl :You can afford all the surveillance equipment to capture this video, but can't afford to trim your hedges? If you don't have enough respect for your visitors to have the front walk accessible, then you deserve to have you packages tossed at your door. It may not be "professional" behavior by the UPS driver, but you earned it by not being accommodating to his arrival. if I remember correctly the hedges were not in the way....there was a spider web... yes.
it was one of those really tough spider webs, lol.
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Combat Chuck
Too Many Cannibals
Premium
join:2001-11-29
Erie, PA | Re: [video] UPS Delivers ! Wow, you have no clue how hard the automated sorting equipment treats your packages do you? If you did, you'd know that that's nothing.
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IllIlIlllIll
EliteData
Premium
join:2003-07-06
Lindenhurst, NY
| said by Uhawl :You can afford all the surveillance equipment to capture this video, but can't afford to trim your hedges? If you don't have enough respect for your visitors to have the front walk accessible, then you deserve to have you packages tossed at your door. It may not be "professional" behavior by the UPS driver, but you earned it by not being accommodating to his arrival. i expected this to happen since my regular landscaper "disappeared" and at the time, i was not at home for more than a week.
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Ryno
The Wanderer
Premium
join:2001-04-07
Danielsville, PA
 ·Verizon Online DSL
·RCN CABLE
| Re: [video] UPS Delivers ! said by IllIlIlllIll :said by Uhawl :You can afford all the surveillance equipment to capture this video, but can't afford to trim your hedges? If you don't have enough respect for your visitors to have the front walk accessible, then you deserve to have you packages tossed at your door. It may not be "professional" behavior by the UPS driver, but you earned it by not being accommodating to his arrival. i expected this to happen since my regular landscaper "disappeared" and at the time, i was not at home for more than a week. Looks like months of growth, not a week. You should post a vid of the walk from the street up to the porch, cause it sure does look like it zig-zags around a tree and through the bushes. | |
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Voodoo288
Common Sense Dictates
Premium
join:2002-08-19
Richmond, VA
clubs: | Wow do you guys work for ups or somthing? If the package was fragile I hope he was fired.
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| contsole
Premium
join:2003-12-30
Bloomfield, CT | If a package needs to be marked fragile, it's not packed properly. I have no problem sending $8000 cameras with no fragile sticker on them. Never damage. | |
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| | markopoleo
join:2003-04-02
Bonne Terre, MO
·Charter Pipeline
| Re: [video] UPS Delivers ! I feel sorry for the UPS guy for having to deliver it at that place.
Anyways, throwing packages is not a big deal, I don't even know why he posted the video at all. You should see fedex/UPS make deliveries to big companies, they just throw it into plastic bins the items from like 10 feet away where i work. Never had a problem. | |
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Combat Chuck
Too Many Cannibals
Premium
join:2001-11-29
Erie, PA
| said by contsole :If a package needs to be marked fragile, it's not packed properly. Exactly, the only way that package would have been damaged is if it wasn't packed properly in the first place. He shouldn't have tossed it like that, but the reality is it's probably be subjected to worse in the normal handling of the package.
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older dog
Premium
join:2005-06-09
Norwich, NY | The driver went to work for FedEx.
They crushed the box and damaged my new video card a couple weeks ago. | |
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fegul
Premium
join:2004-08-23
united state | I have the thread you originally posted that video in bookmarked
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Danimal85
join:2006-05-03
| I used to work at UPS and there is NO automated sorting. The boxes get unloaded from the trucks (by PEOPLE) onto a conveyor belt. The belt takes them to the "primary sort" where more PEOPLE put them on the correct belt to take the boxes to different areas of the hub. Then more PEOPLE take those boxes off the belt and into the correct truck. Then even more PEOPLE load those boxes into the truck. All that being said, you are one lucky SOB if all your package went through was a toss. | |
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Combat Chuck
Too Many Cannibals
Premium
join:2001-11-29
Erie, PA
1 edit | Re: [video] UPS Delivers ! said by Danimal85 :I used to work at UPS and there is NO automated sorting. The key phrase there being "used to", which infers that your next statement should have been "there used to be no automated sorting."
»www.secondmoment.org/articles/ups.php
second question:
quote:
KW: Essentially the Operations Research group has two sides to it, an optimization group and a simulation group. On the simulation side, our main focus right now is a huge new facility that we’re in the process of building in Louisville. We started work on it about three years ago and it’s scheduled to be fully operational next summer, at which time it will be the largest automated sorting facility in the world.
This is from at the latest 2003.
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| | Danimal85
join:2006-05-03
| Re: [video] UPS Delivers ! said by Combat Chuck :The key phrase there being "used to", which infers that your next statement should have been "there used to be no automated sorting." Yea, used to as in 1 year ago. Dude, there is no automated sorting. No matter how much you want to be right, you're not. Where are you getting your information from anyway? Have you ever personally seen the inside of a UPS hub? | |
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Combat Chuck
Too Many Cannibals
Premium
join:2001-11-29
Erie, PA
3 edits | Re: [video] UPS Delivers ! said by Danimal85 :Where are you getting your information from anyway? A trade magazine that I linked to where they interview a with a guy from UPS.
apparently that's not enough:
»money.howstuffworks.com/ups2.htm
»www.pressroom.ups.com/pressrelea···,00.html
If they're planning to offer next day service, particularly to international destinations, they're going to have automated sorting equipment; automated sorting is the whole point of maxicode.
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| | | | Danimal85
join:2006-05-03
| Re: [video] UPS Delivers ! said by Combat Chuck :If they're planning to offer next day service, particularly to international destinations, they're going to have automated sorting equipment; automated sorting is the whole point of maxicode.
Well, thats possible. I was referring to their Ground service, I have no idea how Air or International works. I guess we'll agree to disagree. | |
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| | | MightyPez
join:2002-05-01
Saint Paul, MN
·Comcast
| said by Danimal85 :Yea, used to as in 1 year ago. Dude, there is no automated sorting. No matter how much you want to be right, you're not. Where are you getting your information from anyway? Have you ever personally seen the inside of a UPS hub? And I currently work for UPS. There is automated sorting. I know for a fact the Maple Grove, MN plant has been in operation for at least 3 years and has a completely automated sort. Unloaders and loaders, that's it. | |
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| | | | Danimal85
join:2006-05-03
| Re: [video] UPS Delivers ! And I currently work for UPS. There is automated sorting. I know for a fact the Maple Grove, MN plant has been in operation for at least 3 years and has a completely automated sort. Unloaders and loaders, that's it. No sorters whatsoever? Small sort? Primary sort? That's odd. How big is that hub? The one I worked at was the 2nd largest in the nation. The largest is in Chicago, I think. Unloaders -> primary sorters -> a) P.D. destinations or b) small sort. P.D. -> loaders. Small sorters put the stuff in bags then they also send it to P.D.'s. I'm not saying I don't believe you guys, there just wasn't any of this automated sorting crap where I worked.
Sorry for the double post. | |
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CapinPete
Premium
join:2002-12-23
Loxahatchee, FL
| Re: [video] UPS Delivers ! I work for FedEx Express and I've yet to throw a package like that, especially at a customers door. This UPS guy is a moron. If the front door was no accessible he could have tried a side door or the garage. That said, in 3 years, I have only had to take a package back to the station twice because of dogs in the yard (no fence and no leash).
I will never call a customer (the number is usually on the package) using my personal phone. However, I almost always immediately send a message to dispatch letting them know I couldn't deliver and why along with the phone number. Dispatch always calls within minutes and let's me know what the situation is, IE if they left a message or customer will wait outside, etc...
Am I a perfect courier? I can honestly say no... no matter what I do someone is always upset. If I leave the package someone gets pissed. Ok, so I don't leave the next package... then that person gets pissed cause I didn't leave it. Some people WANT their packages left others DONT. How are we supposed to know?
All in all, I try to do the best job that I can and be aware of what's going on. There are some neighborhoods and stops that I feel comfortable leaving stuff at and others that I don't. I try to do the best that I can and treat everyones package as if it were my own. | |
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docutech
Dream With Color
join:2000-12-22
Saint Louis, MO
| Re: [video] UPS Delivers ! I also feel that establishing a relationship with your carrier is important. I rely on the services of the major carriers on a daily basis. I am on a first name basis with my regular delivery drivers. They both know where a package should be left in case I am not available.
Here is one thing I don't understand: Why doesn't UPS have a signature waiver authorization? FedEx does! There are times that I am not at home but it is imperative that the package be left at my door, especially a package that is marked signature required. It is a hassle for me to have to drive to the hub to pick up the package that evening.
So the point I am making here is if the carrier has a good relationship with the customer, instances like the OP pointed out could be avoided. | |
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CapinPete
Premium
join:2002-12-23
Loxahatchee, FL
| Re: [video] UPS Delivers ! said by docutech :There are times that I am not at home but it is imperative that the package be left at my door, especially a package that is marked signature required. If a package is marked Signature Required, FedEx will not leave it, not matter how many signature releases you have on file. Most packages are sent signature required for good reason. Some items that come to mind right away are firearms and alcohol.
And lets say that there a rubber duck in the box and the shipper wanted a signature. This is a perfect example where the recipient would be pissed off at the courier when they should be pissed off at the shipper for requesting a signature. | |
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ReVeLaTeD
Premium
join:2001-11-10
San Diego, CA
| Re: [video] UPS Delivers ! said by CapinPete :said by docutech :There are times that I am not at home but it is imperative that the package be left at my door, especially a package that is marked signature required. If a package is marked Signature Required, FedEx will not leave it, not matter how many signature releases you have on file. Most packages are sent signature required for good reason. Some items that come to mind right away are firearms and alcohol. And lets say that there a rubber duck in the box and the shipper wanted a signature. This is a perfect example where the recipient would be pissed off at the courier when they should be pissed off at the shipper for requesting a signature. At my new apartment complex (which might as well be a condo set), if you're not home, they have someone at the management office sign for the package. This is UPS I'm referring to. Which is funny, because at my old apartment complex (which was the least expensive in town), UPS said they couldn't leave it with the apartment manager due to "privacy violations". Mighty funny. My new complex even has a dual signature process: they sign for the package, then you sign acknowledging that you received it. That way if you don't get your package yet the office shows having signed for it it's on the office to produce it.
FedEx I'm not sure about at the new complex, but what I do know is for the old complex, I HATED FedEx and DHL with a passion. FedEx always screws up the delivery for apartments, no matter what I do. I was apartment E7, they delivered it to D7; They did that twice. $500 piece of equipment. Fortunately the residents had morals or I'd be out my merchandise, because the Tracking system showed they delivered to the right address. DHL just threw the package at my door like a newspaper; didn't even knock and I was home waiting. I just looked at the tracking one minute, it said on route. 6 minutes later it said delivered, I'm like huh? Look outside and it's thrown on my porch.
If I had to pick a preference it would be USPS Express mail, since my new complex has that package storage process that the post office has where they leave you a key to a locker with your package in it. | |
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| | | | | MightyPez
join:2002-05-01
Saint Paul, MN
·Comcast
| said by Danimal85 :No sorters whatsoever? Small sort? Primary sort? That's odd. How big is that hub? The one I worked at was the 2nd largest in the nation. The largest is in Chicago, I think. Unloaders -> primary sorters -> a) P.D. destinations or b) small sort. P.D. -> loaders. Small sorters put the stuff in bags then they also send it to P.D.'s. I'm not saying I don't believe you guys, there just wasn't any of this automated sorting crap where I worked. Sorry for the double post. No secondary or primary sorts, no pick-offs, nothing. It's all automated. That's why the newer hubs have a high turnover rate, very little room for advancement beyond stacking boxes.
As far as I know they are not retrofitting old hubs with new equipment. It's primarily new hubs being built that get this. | |
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docutech
Dream With Color
join:2000-12-22
Saint Louis, MO
| WOW
I probably speak for others as well here but I rely on the major delivery companies on a daily basis and if I ever saw one handle my package in such manner there would be serious consequences. I imagine just on this forum alone there are hundreds if not thousands of people who at one point or another have ordered goods via the web and had them delivered by "brown". As other posters have mentioned, what if it was a hard drive or some other form of fragile electronic that was just irresponsibly thrown onto a porch as it was the morning paper?
Great job capturing the disrespect or lack there of! I hope he's fired and gets a job chucking newspapers for a living... | |
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| MrBentor
join:2003-02-18
Seattle, WA | Re: [video] UPS Delivers ! Hey now, wolf spiders make great supplement to guard dogs. You'd be surprised how many grown men who may stand to a big dog but scream like a little girl when they see a 'big' spider on their coat sleeve. | |
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Trimline
Premium
join:2004-10-24
Orlando, FL | Yuck. That's a nasty house. Over grown everything, junk cars and stinky trash cans abound.
I side with the delivery man.
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HardwareGeek
join:2003-11-15
Brooklyn, NY | Big deal, I had my UPS driver drop a package down some stairs. Thankfully newegg and acer packed the monitor correctly.
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lecroix
Premium
join:2005-10-01 | by the looks of the yard and drive, he should have left the package on the curb | |
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IllIlIlllIll
EliteData
Premium
join:2003-07-06
Lindenhurst, NY
| Re: [video] UPS Delivers ! said by ninjatutle :Could be a fake video. You see a shot of a UPS bread truck, guy get out, guy toss a box. The shot of the van could have been shot on one day, the shot of the guy throwing the box at another time.  heres the original video to dispel your theory.
the video i posted, i did some editing to it, specifically to emphasize each frame the action is contained in.
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Quaoar
join:2004-08-11
Fort Collins, CO
| Re: [video] UPS Delivers ! In support of the UPS agent, although I do not have video evidence, one UPS driver/agent tossed a large package from the cul-de-sac in front of my house to the deck next to the front door because (I believe) my German Shepherd Dog, Karli, was doing her protection dog routine behind the front door. The toss was about 25 feet. Heh! No damage ensued from the toss!
OK,I admit that Karli, viewed from the front in the open, was (she died in February, 2007) looking like a vicious dog. However, she was inside the house at the time of this delivery. OTOH, although she looked dangerous, she was in fact a pussycat; the deliver agent had no knowledge of this. This, notwithstanding, does not excuse Karli or I, her owner, from complicity in this tossing even though the Karli dog was behind a closed door.
BTW, no signature was required for the package.
Anyway, this type of pathological delivery does happen, for sometimes realistic reasons: the delivery driver/agent obviously had experience with dangerous dogs, and elected for the "toss" rather than the "ring the doorbell" and possible "threat to his/her life" delivery.
I cannot fault his decision to toss. Most commercial shipments are impervious to tossing. OTOH, a computer should be returned to the UPS station rather than to be tossed.
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Trevorm7
join:2005-01-17
Clearwater, FL | That video had me laughing so hard it hurt. | |
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dolphins
Miami Dolphins
Premium
join:2001-08-22
Westville, NJ
·Comcast
| I had a Automatic transmission for my truck shipped via UPS from a speedshop in California a few months ago. I watched it's progress online and spoke to a rep from UPS on the time it was to be delivered. I had my truck prepped and ready and planned on installing it that morning. So I kept waiting and watching out my door for most of the day. By 3pm I'm mad as hell because I was told it would be delivered first thing in the morning but it still has not arrived so I head out to my truck to close it up for the day and find my new transmission under my truck sitting on the asphalt with a damaged pan and a busted up shipping crate.
I wish I had surveillance cameras at that time.
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Ryan
Premium
join:2001-03-03
Attleboro, MA
| Re: [video] UPS Delivers ! Thanks that was a good read. It amazes me how these things get started and how successful/complex they become. | |
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Goldman
join:2002-06-21
Maumelle, AR
| That little toss was nothing. I run a delivery service and we do much worse than that to packages all the time. If a piece of equipment isn't packed well enough to withstand that little toss, it is the fault of the shipper. You must ALWAYS pack with the assumption that the worst will happen to the shipment. Nothing in the box should rattle or sound loose. If you can shake the box and hear the parts rattle and hit the side of the box, you have not packed it right and it will get damaged by ANY carrier. | |
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