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Forums » O Canada! » Canadian » TekSavvy » hye guys :) thx for activating the line but.. who do i call
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Caller ID Issues with DSL Modem/Filters »
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Angelo_
The Network Guy
Premium
join:2002-06-18
·TekSavvy Solutions..

hye guys :) thx for activating the line but.. who do i call

Click for full size
to see if we can upgrade the line


HiVolt
29
Premium
join:2000-12-28
Toronto, ON
clubs:
·TekSavvy Solutions..
·Bell Sympatico

You're not gonna get much out of that line, 1728/640 probably, maybe an outside chance for 2496/640.

You're too far from the CO with the attenuation reading of 62dB. Maybe the TSI guys can check it out if you can be placed on a remote.
--
GOLF LEAFS GOLF!
Thanks for pissing that one point away sometime this season...


Angelo_
The Network Guy
Premium
join:2002-06-18
i agree hivolt its odd line stats... i had dsl on this line be4 on the 3 meg fast path synced at 26xx profile with 800 up.

I'm thinking there might be damage outside. Nick has told me theres no remote in the area :/. Which sucks i greatly...


The Flash
You don't win friends with salad
Premium
join:2002-10-17
Toronto, ON
reply to Angelo_
Something up with ur ATT, ur SNR is good though. Might be an internal wiring issue?


Angelo_
The Network Guy
Premium
join:2002-06-18
·TekSavvy Solutions..

iot's hooked up to cat5. Im going to try to send it higher power one more time but all my testing indecates that it may be the wire coming in having the issue. (noise on line sometimes like be4).

im shocked taht i can't sync higher then this on a newly installed cat5 wire.


Angelo_
The Network Guy
Premium
join:2002-06-18
·TekSavvy Solutions..

Click for full size
Click for full size
from up here... something is defwrong with the line power to the line doesn't seem to yield a better sync.


HiVolt
29
Premium
join:2000-12-28
Toronto, ON
clubs:
·TekSavvy Solutions..
·Bell Sympatico

reply to The Flash
said by The Flash See Profile :

Something up with ur ATT, ur SNR is good though. Might be an internal wiring issue?
Nothing is wrong, the sync is low so the SNR appears high. Remember SNR drops when sync is raised. So if his sync is doubled, the SNR will most likely plummet in half or more at that attenuation.
--
GOLF LEAFS GOLF!
Thanks for pissing that one point away sometime this season...


Angelo_
The Network Guy
Premium
join:2002-06-18
·TekSavvy Solutions..

why would teksavvy / bell leave a sync at this level when theres room to go up.

Would teksavvy get a bell guy out to fix any issues free?? (out side i know inside i pay)

and i'd rather fix free ... easy for us it guys.

i want input from you guys , so please share


andyb
Premium
join:2003-05-29
SW Ontario
Inside wiring will also make numbers climb so dont rule out its your wire's.Maybe a guy pinched one or two.


Angelo_
The Network Guy
Premium
join:2002-06-18
·TekSavvy Solutions..


1 edit
Click for full size
whats the best device to test these lines, im thinking i should use a tester


HiVolt
29
Premium
join:2000-12-28
Toronto, ON
clubs:
·TekSavvy Solutions..
·Bell Sympatico

reply to andyb
said by andyb See Profile :

Inside wiring will also make numbers climb so dont rule out its your wire's.Maybe a guy pinched one or two.
Attenuation rarely lies though. Unless there's a huge loop inside the house somewhere... I once fixed a friend's line, Bell insisted he was only like 2km from the CO, but his atten was like 60dB and he couldnt get 3meg. Started tracing the lines inside his basement and we found a friggin SPOOL of wire stashed in the beams behind some shelves. it was like at least 200-300feet. His whole house ran thru that spool. I removed it and his atten dropped to 43dB and he was on 3meg in no time, and has since been on 5meg with no issues.
--
GOLF LEAFS GOLF!
Thanks for pissing that one point away sometime this season...


Angelo_
The Network Guy
Premium
join:2002-06-18
should i take all the phones out?


HiVolt
29
Premium
join:2000-12-28
Toronto, ON
clubs:
·TekSavvy Solutions..
·Bell Sympatico

best bet to diagnose your inside wiring is to unhook all your inside wiring, and hook up the modem directly to where it comes in. if needed make a jack right there, if you dont have a demarc with a RJ-11 plug to disconnect your inside wiring.
--
GOLF LEAFS GOLF!
Thanks for pissing that one point away sometime this season...


R0CKY
TSI Rocky
Premium,VIP
join:2005-05-19
Chatham, ON

reply to Angelo_
Hey Angelo,

Can't do anything until the 1st or until they complete as your current activation date is the 30th...

...Bell won't do anything for us until then.

Sorry,

Rocky
--
TSI Rocky - TekSavvy Solutions Inc.


Angelo_
The Network Guy
Premium
join:2002-06-18
yah i just was told taht damn rocky your slow hehe you keep answering my questions after i get the answer :P


Angelo_
The Network Guy
Premium
join:2002-06-18
i guess it's normal for bell not removing a line card for ex dsl users for the past year :P

i can play with my internal wiring though to try to increase sync right?


HiVolt
29
Premium
join:2000-12-28
Toronto, ON
clubs:
·TekSavvy Solutions..
·Bell Sympatico

said by Angelo_ See Profile :

i can play with my internal wiring though to try to increase sync right?
Sync will not increase, because the profile is currently set to 1184/160, but if your inside wiring is indeed affecting things, you will see your stats improve, SNR will rise and atten will drop.
--
GOLF LEAFS GOLF!
Thanks for pissing that one point away sometime this season...


TilhasBB
Formally Goden99
Premium
join:2000-08-05
canada
Call TS and ask them to put in a ticket to change your profile speed to 2496/640 i think your line should be able to take it.


Angelo_
The Network Guy
Premium
join:2002-06-18
i can't til tuesday :/ apperently my line shouldn't even have a sync yet


TilhasBB
Formally Goden99
Premium
join:2000-08-05
canada
ahh hehe
Forums » O Canada! » Canadian » TekSavvyCaller ID Issues with DSL Modem/Filters »
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page: 1 · 2


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